2017 Ford Flex service bulletins & manufacturer communications
81 manufacturer communications are on file with NHTSA for the 2017 Ford Flex. TSBs are repair guidance for dealers — they are not recalls, and repairs are not automatically free.
Technical service bulletin 81
- NEW VEHICLE DELIVERY HOLD - Emissions Recall 25E10 - Supplement #1 Certain 2018-2020 Model Year F-150 Vehicles With 3.3L Engines and 2016-2019 Model Year Explorer, Taurus, and Flex…25E10-S1 · Technical service bulletin · Electrical System · issued Jul 2, 2026
- Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the…SSM 54601 · Technical service bulletin · Electrical System · issued Feb 24, 2026
- This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns inc…TSB 25-2570 · Technical service bulletin · Electrical System · issued Nov 26, 2025
- Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P…SSM 54366 · Technical service bulletin · Electrical System · issued Nov 12, 2025
- While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing …SSM 53040 · Technical service bulletin · Unknown OR Other · issued Oct 10, 2024
- This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 20…TSB 24-2165 · Technical service bulletin · Unknown OR Other · issued May 27, 2024
- All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glov…SSM 52476 · Technical service bulletin · Equipment · issued Apr 24, 2024
- During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorr…SSM 52314 · Technical service bulletin · Power Train · issued Mar 1, 2024
- The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. T…SAN-Vol1 I1 · Technical service bulletin · Equipment · issued Jun 8, 2023
- For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to ord…SSM 51536 · Technical service bulletin · Structure · issued Apr 4, 2023
- Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPassà  à  à  à ®/LincolnWayà  à  à  à ® app indicating Vehicle Has Entered Deep Sleep Mode. T…SSM 50975 · Technical service bulletin · Electrical System · issued Jul 29, 2022
- Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Dut…SSM 50502 · Technical service bulletin · Seats · issued Feb 17, 2022
- Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to…SSM 50375 · Technical service bulletin · Electrical System · issued Dec 23, 2021
- Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0…SSM 50067 · Technical service bulletin · Electrical System · issued Aug 27, 2021
- Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is…SSM 50039 · Technical service bulletin · Electrical System · issued Aug 16, 2021
- Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/…TSB 21-2175 · Technical service bulletin · Electrical System · issued Jun 2, 2021
- Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0…SSM 49821 · Technical service bulletin · Engine and Engine Cooling · issued May 24, 2021
- Some 2016-2019 Flex vehicles equipped with a factory keyless entry keypad may exhibit a loose driver side B-pillar front door upper moulding. This may be caused by a lack of adhesi…TSB 20-2427 · Technical service bulletin · Structure · issued Dec 23, 2020
- Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Alth…SSM 49210 · Technical service bulletin · Engine and Engine Cooling · issued Sep 25, 2020
- Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/F…TSB 20-2255 · Technical service bulletin · Electrical System · issued Aug 6, 2020
- Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steeri…SSM 48908 · Technical service bulletin · Electrical System · issued Jun 17, 2020
- Some customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their vehicle has entered "deep sleep mode". This mode is enabled due to the vehi…SSM 48757 · Technical service bulletin · Electrical System · issued Apr 22, 2020
- SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may …SSM 48619 · Technical service bulletin · Electrical System · issued Mar 9, 2020
- Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P…SSM 48423 · Technical service bulletin · Power Train · issued Dec 20, 2019
- Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the…SSM 48340 · Technical service bulletin · Electrical System · issued Nov 21, 2019
- Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this …SSM 48135 · Technical service bulletin · Equipment · issued Aug 14, 2019
- Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in som…SSM 48130 · Technical service bulletin · Visibility · issued Aug 9, 2019
- For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) fo…SSM 48123 · Technical service bulletin · Electrical System · issued Aug 7, 2019
- Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicle…SSM 48070 · Technical service bulletin · Electrical System · issued Jul 2, 2019
- Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigatio…SSM 48053 · Technical service bulletin · Electrical System · issued Jun 24, 2019
- Some 2015-2017 F-150/Mustang, 2015-2018 Edge/MKC, 2016-2018 MKX, 2013-2018 Explorer/Taurus/Flex/MKT, and 2017-2018 Fusion/MKZ/Continental vehicles built on or before 19-Oct-2017 ma…SSM 48049 · Technical service bulletin · Forward Collision Avoidance · issued Jun 20, 2019
- On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was no…SSM 47976 · Technical service bulletin · Power Train · issued May 10, 2019
- Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06…SSM 47967 · Technical service bulletin · Equipment · issued May 6, 2019
- SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehi…SSM 47948 · Technical service bulletin · Engine · issued Apr 26, 2019
- Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06…SSM 47850 · Technical service bulletin · Electrical System · issued Apr 26, 2019
- Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicle…SSM 47797 · Technical service bulletin · Electrical System · issued Feb 7, 2019
- Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicle…SSM 47797 · Technical service bulletin · Equipment · issued Feb 7, 2019
- Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty re…SSM 47749 · Technical service bulletin · Equipment · issued Jan 17, 2019
- Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 and a 6, 8 or 10 inch screen may show a pop-up message every key cycle that states 'SYNC can check for updates when co…SSM 47711 · Technical service bulletin · Electrical System · issued Dec 14, 2018
- For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be fol…SSM 47662 · Technical service bulletin · Engine and Engine Cooling · issued Nov 14, 2018
- Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the Android Auto Preference menu selection is not present after an update to version 3.0 software. In prio…SSM 47538 · Technical service bulletin · Electrical System · issued Sep 21, 2018
- Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigatio…SSM 47444 · Technical service bulletin · Electrical System · issued Aug 2, 2018
- Some 2015-2018 Flex, Taurus, Police Interceptor Sedan, and 2016 Navigator vehicles may exhibit a turn signal that does not operate as expected when the steering column multifunctio…SSM 47426 · Technical service bulletin · Steering · issued Jul 20, 2018
- Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update …SSM 47380 · Technical service bulletin · Equipment Adaptive/mobility · issued Jun 22, 2018
- Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC …SSM 47379 · Technical service bulletin · Equipment · issued Jun 22, 2018
- Certain 2017 Model Year Multiple Vehicle Lines - California Emission Warranty Parts Coverage18L02 · Technical service bulletin · Engine and Engine Cooling · issued Jun 14, 2018
- Certain 2017 Model Year Multiple Vehicle Lines - California Emission Warranty Parts Coverage18M02 · Technical service bulletin · Engine and Engine Cooling · issued Jun 13, 2018
- Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is…SSM 47201 · Technical service bulletin · Equipment · issued Mar 30, 2018
- Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit functional concerns where USB audio playback an…SSM 47171 · Technical service bulletin · Equipment · issued Mar 21, 2018
- Some vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may…SSM 47170 · Technical service bulletin · Power Train · issued Mar 21, 2018
- Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC …SSM 47167 · Technical service bulletin · Electrical System · issued Mar 19, 2018
- Some 2016-2018 Ford and Lincoln Vehicle equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit a concern where USB Audio playback and App Link …SSM 47100 · Technical service bulletin · Equipment · issued Feb 21, 2018
- 2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify w…SSM 47080 · Technical service bulletin · Equipment · issued Feb 14, 2018
- Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC …SSM 47041 · Technical service bulletin · Equipment · issued Jan 29, 2018
- Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC …SSM 47041 · Technical service bulletin · Equipment · issued Jan 29, 2018
- The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Ke…SSM 47009 · Technical service bulletin · Equipment · issued Jan 10, 2018
- The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Ke…SSM 47009 · Technical service bulletin · Equipment · issued Jan 10, 2018
- Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grid…SSM 46947 · Technical service bulletin · Lane Departure · issued Nov 29, 2017
- Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to th…SSM 46930 · Technical service bulletin · Equipment · issued Nov 22, 2017
- Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset pr…SSM 46900 · Technical service bulletin · Electrical System · issued Nov 2, 2017
- Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grid…SSM 46861 · Technical service bulletin · Equipment · issued Oct 6, 2017
- Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to th…SSM 46860 · Technical service bulletin · Equipment · issued Oct 6, 2017
- Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update …SSM 46834 · Technical service bulletin · Electrical System · issued Sep 21, 2017
- Some 2013-2017 Edge/MKX/Escape/MKC/Fusion/MKZ/Flex/MKT/Mondeo/Kuga/EcoSport AWD vehicles where diagnosis leads to a RDU clutch issue, a rear drive unit (RDU) service kit is availab…SSM 46703 · Technical service bulletin · Equipment Adaptive/mobility · issued Jul 14, 2017
- Some 2016-2017 Ford/Lincoln vehicles SYNC 3 may exhibit an intermittent blank screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refe…SSM 46702 · Technical service bulletin · Electrical System · issued Jul 14, 2017
- Some 2016-2017 Edge, Escape, Expedition, Fiesta, Flex, MKC, MKT, MKX, Mustang, Navigator and Taurus or 2017 Explorer and Super Duty vehicles equipped with SYNC 3 and built on 1-Jul…TSB 17-2068 · Technical service bulletin · Back Over Prevention · issued Apr 18, 2017
- 2013-2017 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Taurus Police/Explorer/Explorer Police/Continental vehicles equipped with a 3.5L or 3.7L engine, all wheel drive (AWD) and a power transf…SSM 46522 · Technical service bulletin · Engine and Engine Cooling · issued Apr 12, 2017
- Some 2016-2017 ford or lincoln vehicles equipped with sync 3 may exhibit a blank screen or other various sync symptoms only when the vehicle is in transport mode. This is considere…SSM 46486 · Technical service bulletin · Electrical System · issued Mar 23, 2017
- Some vehicles may exhibit an illuminated mil with diagnostic trouble codes (dtcs) p0011, p0012, p0014, p0015, p0016, p0017, p0018, p0019, p0021, p0022, p0024 and/or p0025. This may…SSM 46450 · Technical service bulletin · Equipment · issued Mar 14, 2017
- Replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features is…SSM 46332 · Technical service bulletin · Equipment · issued Jan 24, 2017
- To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye is available. Workshop manual (wsm), section 303-00 has been revi…SSM 46295 · Technical service bulletin · Engine · issued Jan 10, 2017
- Setting the correct tire inflation pressure is an important step in the pre-delivery process and during routine maintenance intervals. Recent customer clinics revealed that most ev…SSM 46153 · Technical service bulletin · Tires · issued Oct 26, 2016
- Some 2016-2017 ford and lincoln vehicles equipped with sync 3 and navigation may exhibit a condition in which the siriusxm traffic listing is not loading but all remaining travel l…SSM 46151 · Technical service bulletin · Equipment · issued Oct 26, 2016
- Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required …SSM 46132 · Technical service bulletin · Service Brakes · issued Oct 17, 2016
- Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service is required …SSM 46132 · Technical service bulletin · Service Brakes · issued Oct 17, 2016
- Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This m…SSM 46102 · Technical service bulletin · Seat Belts · issued Sep 30, 2016
- The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnos…SSM 46085 · Technical service bulletin · Engine and Engine Cooling · issued Sep 21, 2016
- Some 2016-2017 Escape, MKC, Fiesta, F150, Expedition, Navigator, Mustang, Transit, Focus, C-Max, MKX, Taurus, MKS, Flex, MKT, and Edge and 2017 Explorer, Fusion, MKZ, Super Duty, T…SSM 46073 · Technical service bulletin · Equipment · issued Sep 19, 2016
- Some 2017 Ford and Lincoln vehicles equipped with SYNC 3 and navigation may exhibit a condition in which the SiriusXM Traffic Listing is not loading but all remaining Travel Link f…SSM 46058 · Technical service bulletin · Equipment · issued Sep 8, 2016
- Some 2016-2017 ford/lincoln vehicles with sync 3 may see a navigation fault message appear on the map on the home screen or a system lock up when the phone is connected. Applink ma…SSM 45918 · Technical service bulletin · Electrical System · issued Jul 1, 2016
- Some 2016-2017 vehicles equipped with sync 3 may experience the following concerns; the gps not tracking the vehicle position correctly, the vehicle location arrow icon spinning in…SSM 45917 · Technical service bulletin · Electrical System · issued Jul 1, 2016