2023 Ford Explorer problems & reliability
109 owner complaints filed with NHTSA for the 2023 Ford Explorer, alongside 15 safety recall campaigns. Last verified Sep 23, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several components.
5 complaints report injuries (9 injured).
Federal crash records (FARS 2020–2023): 2023 Ford Explorer vehicles were involved in 9 fatal crashes with 0 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Unknown / Other | 25 | 23% |
| Electrical System → | 13 | 12% |
| Suspension → | 13 | 12% |
| Power Train → | 12 | 11% |
| Steering → | 12 | 11% |
| Engine → | 10 | 9% |
| Structure → | 10 | 9% |
| Back Over Prevention | 7 | 6% |
| Lane Departure | 7 | 6% |
| Forward Collision Avoidance | 6 | 6% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 25 reported components →Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Among the 25 complaints that included a usable odometer reading, the median reported incident mileage was 17,000 miles (middle 50% between 5,000 and 33,000 miles).
Complaints by incident year
What owners report
“I was driving on the highway at approximately 70mph in my 2023 Ford Explorer Platinum which has 30,000 miles on it. We heard a loud noise which sounded like a gun went off inside the car. My sunroof exploded outward with no warning or messages and no impact. Edges of the remaining glass were angled upward indicating…”
Unknown / Other · filed Sep 18, 2026
“While driving, vehicle made a grinding sound, and all systems related to cruise, 4wd, decent control all illuminated on dash. Vehicle was taken to dealer, metro ford. Metro ford stated the transfer case has failed internally, and being replaced under powertrain. A week later, I received a callback, and the service…”
Lane Departure · filed Sep 16, 2026
“Purchased new June 2023, took delivery October 2023 due to camera recall. Drive to work 5 miles a day, less than 10000 miles on it yet my driver side dash is now Ingles and rolling up. I see this is a common issue. I paid extra for the King Ranch edition. Seems this should be a dealer covered repair. I would like this…”
Unknown / Other · filed Sep 6, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
160 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2023 Ford Explorer. The 10 most recent:
This article supersedes 26-2287. Reason for update: update the labor operation numbers to add MT to operations C, F, G, H, J, K, L and M, and correct the part number LIMZ-4A015-B to L1MZ-4A015-B. Some of the vehicles…
TSB 26-2395 · Service Bulletin/Repair Instructions · issued Aug 26, 2026
For Various Ford and Lincoln vehicles, if diagnostics lead to the replacement of the front seat cushion cover J-clips, lower-level service parts are now available. Use service part W709919-S901 if the J-clip is…
SSM 55100 · Service Bulletin/Repair Instructions · issued Aug 22, 2026
Some 2020-2025 Explorer vehicles equipped with a power roof opening panel may exhibit a sunshield with localized bunching or binding/inoperative. This may be due to a broken or missing sunshield fabric retainer/clip. A…
SSM 55069 · Service Bulletin/Repair Instructions · issued Aug 5, 2026
Some 2021-2023 F-150 vehicles equipped with a 3.5L PowerBoost engine, 2020-2026 Explorer vehicles equipped with a 3.3L hybrid engine, and 2020-2023 Lincoln Aviator vehicles equipped with a 3.0L EcoBoost hybrid engine…
SSM55059 · Service Bulletin/Repair Instructions · issued Aug 3, 2026
NEW VEHICLE DELIVERY HOLD - Emissions Recall 26E04 Certain 2021-2025 Model Year F-150, Maverick, Mustang, Ranger, Expedition, Bronco Sport, Explorer, Bronco, Navigator, and Aviator Vehicles Powertrain Control Module…
26E04 · Emissions · issued Jul 9, 2026
This bulletin supersedes 26-2241. Reason For Update: update the parts list to correct the claim quantity of the part number JB3Z-4B496-B from 3 to 6. Some of the vehicles listed in the Model statement above may exhibit…
TSB 26-2309 · Service Bulletin/Repair Instructions · issued Jul 2, 2026
This article supersedes 25-2302. Reason for update: update the labor time allowance for F-150 vehicles, update the Parts list to replace the part number W716979-S439 with W721084-S439, and add a note for LV fluids…
TSB 26-2287 · Service Bulletin/Repair Instructions · issued Jun 18, 2026
Customer Satisfaction Program 26N09 Certain 2020 Model Year Escape, 2020-2021 Corsair, 2020-2021 Aviator, and 2020- 2021 and 2023 Explorer Vehicles Front Windshield Wiper Motor Replacement, if Required After Dealer…
26N09 · Other · issued Jun 11, 2026
For 2020 2026 vehicles equipped with the 10R60 transmission, a new Transmission Clutch Circuit Leak Test has been introduced in the Ford Diagnosis and Repair System (FDRS). This test utilizes the pressure and vacuum…
SSM 54902 · Service Bulletin/Repair Instructions · issued Jun 5, 2026
2020-2026 Explorer/Escape/Corsair, 2021-2026 Bronco Sport/Bronco, 2022-2026 Maverick, 2024-2026 Mustang/Ranger/Nautilus vehicles equipped with a 2.0L or 2.3L EcoBoost engine may require removal of the turbocharger…
SSM 54857 · Service Bulletin/Repair Instructions · issued May 21, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2023 Ford Explorer has 15 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2023 Ford Explorer?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Among complaints with usable mileage, the median reported incident mileage was 17,000 miles. This does not predict when a particular vehicle will develop a problem.