2023 Ford Explorer vs 2023 Jeep Grand Cherokee 4XE
Complaints, recalls, TSBs, investigations and safety ratings side by side, from official federal data. Last verified Sep 21, 2026. Raw complaint counts are not adjusted for sales volume.
| Metric | 2023 Ford Explorer | 2023 Jeep Grand Cherokee 4XE |
|---|---|---|
| NHTSA complaints | 108 | 97 |
| Recall campaigns | 15 | 3 |
| Service bulletins (TSBs) | 160 | 333 |
| Investigations | 0 | 0 |
| Crash reports | 7 | 1 |
| Fire reports | 2 | 3 |
| NCAP overall rating | 5/5 | — |
| EPA MPG (combined) | 20–27 | 23 |
| Median reported incident mileage | 17,000 mi | — |
Reported problems side by side
| Component | Ford Explorer | Jeep Grand Cherokee 4XE |
|---|---|---|
| Electrical System | 13 | 47 |
| Engine | 10 | 23 |
| Power Train | 12 | 15 |
| Steering | 12 | 10 |
| Suspension | 13 | 6 |
| Forward Collision Avoidance | 6 | 9 |
| Fuel/propulsion System | 2 | 12 |
| Structure | 10 | 1 |
Symptoms owners describe
| Clunking / rattling | 9 | 0 |
| Stalling | 8 | 0 |
| Electrical failures | 5 | 0 |
| Check engine light | 0 | 8 |
| Loss of power | 0 | 7 |
2023 Ford Explorer
2023 Jeep Grand Cherokee 4XE
Compare all Ford Explorer vs Jeep Grand Cherokee 4XE years →
Method. Complaints are unique NHTSA reports. A vehicle that sold more units will naturally accumulate more complaints — use shares and read the underlying reports before drawing conclusions.