2017 Ford Explorer problems & reliability
1,669 owner complaints filed with NHTSA for the 2017 Ford Explorer, alongside 13 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
35 complaints report injuries (50 injured).
Federal crash records (FARS 2020–2023): 2017 Ford Explorer vehicles were involved in 176 fatal crashes with 42 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Structure | 642 | 38% |
| Unknown OR Other | 366 | 22% |
| Engine | 235 | 14% |
| Power Train | 123 | 7% |
| Electrical System | 93 | 6% |
| Engine and Engine Cooling | 76 | 5% |
| Steering | 75 | 4% |
| Wheels | 60 | 4% |
| Suspension | 56 | 3% |
| Fuel/propulsion System | 44 | 3% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Half of the failures with a reported odometer reading occurred by 54,576 miles (middle 50% between 20,925 and 90,000 miles), based on 784 complaints that included mileage.
Complaints by incident year
What owners report
“New Tow Link replacement from recall 20S62 damage my new Tires. New redesign Toe links are unable to hold alignment and are damaging tires prematurely. I have called the dealer that performed the Service (Citrus Motors in Ontario California) and spoke with Service Manager Cesar. I told him the problem I was having to…”
Suspension · filed Aug 4, 2026
“I experienced both trim panels on my explorer ripping off as I was driving on the freeway possibly causing them to hit another vehicle. I brought my vehicle in to the ford dealer in las vegas to get the recall item repaired. They inspected it and determined that my damage was covered by the recall. This incident…”
Unknown OR Other · filed Aug 1, 2026
“The vehicle ACM shorted and caused a fire while driving. My safety was put as risk because the car quickly filled with smoke and unbearable fumes causing me to swerve and attempt to find a safe place to pull over.”
Electrical System · filed Jul 29, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Windshield trim molding Item detachment
Preliminary Evaluation PE23001 · opened Jan 27, 2023 · closed Feb 8, 2024 · led to recall 24V031
- Exhaust Odor in Passenger Cab
Engineering Analysis EA17002 · opened Jul 27, 2017 · closed Jan 17, 2023
Technical service bulletins
200 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2017 Ford Explorer. The 10 most recent:
NEW VEHICLE DELIVERY HOLD - Emissions Recall 25E10 - Supplement #1 Certain 2018-2020 Model Year F-150 Vehicles With 3.3L Engines and 2016-2019 Model Year Explorer, Taurus, and Flex Vehicles With 3.5L Engines Powertrain…
25E10-S1 · Emissions · issued Jul 2, 2026
Certain 2021-2024 Model Year Bronco, 2021-2024 Model Year Bronco Sport, 2020-2022 Model Year Corsair and Escape, 2016-2024 Model Year Explorer, 2019-2020 Model Year Fusion, 2016-2018 Model Year Focus RS, 2022-2024 Model…
25B51 · Other · issued May 9, 2026
Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation
25N17 · Other · issued Mar 25, 2026
Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated…
SSM 54601 · Service Bulletin/Repair Instructions · issued Feb 24, 2026
This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to: Display…
TSB 25-2570 · Service Bulletin/Repair Instructions · issued Nov 26, 2025
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in…
SSM 54366 · Service Bulletin/Repair Instructions · issued Nov 12, 2025
"Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: • Customer concern of a vibration or rough idle in D or R • Shudder while driving • Lack of engine RPM •…
TSB 25-2005 · Service Bulletin/Repair Instructions · issued Jan 24, 2025
While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024…
SSM 53040 · Service Bulletin/Repair Instructions · issued Oct 10, 2024
This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ…
TSB 24-2165 · Service Bulletin/Repair Instructions · issued May 27, 2024
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the…
SSM 52476 · Service Bulletin/Repair Instructions · issued Apr 24, 2024
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2017 Ford Explorer has 13 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2017 Ford Explorer?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 54,576 miles — budget accordingly if the car is approaching that mileage.