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RecallGazette

Vehicle problems, recalls & safety intelligence

Chrysler 200 2013–2017technical service bulletin

Bulletin 9004144 · NHTSA communication 10168382 · issued Oct 11, 2019

Technical service bulletin
communication type
Equipment
component
2013–2017
model years
51
vehicle entries

Official summary

RADIO, MULTI Media For RA3 and RA4 8.4? radio concern of reoccurring update request pop-up on each key cycle after a radio FOTA (Firmware Update Over the Air) has been completed, please DO NOT replace the radio. To recover the radio, 12v power needs to be disconnect from the radio to clear radio memory either by removal of the radio fuse or preforming a battery disconnect. Note: Fuse removal is the preferred method. The radio needs to be disconnected from power long enough to clear memory and discharge the Capacitance within the radio. Please refer to the latest in diagnostics for further info

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.