2017 RAM 3500 problems & reliability
303 owner complaints filed with NHTSA for the 2017 RAM 3500, alongside 12 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
1 complaint report injuries (2 injured).
Federal crash records (FARS 2020–2023): 2017 RAM 3500 vehicles were involved in 62 fatal crashes with 13 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Service Brakes | 140 | 46% |
| Service Brakes, Hydraulic | 41 | 14% |
| Electrical System | 33 | 11% |
| Vehicle Speed Control | 29 | 10% |
| Engine | 28 | 9% |
| Power Train | 27 | 9% |
| Wheels | 21 | 7% |
| Steering | 18 | 6% |
| Unknown OR Other | 16 | 5% |
| Suspension | 14 | 5% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Half of the failures with a reported odometer reading occurred by 32,000 miles (middle 50% between 15,000 and 69,000 miles), based on 105 complaints that included mileage.
Complaints by incident year
What owners report
“Subject: Safety Recall Remedy Unavailable Due to Lack of Parts I am submitting this complaint regarding my Ram truck, VIN [XXX], which is subject to a Stellantis safety recall involving the C4B Hydraulic Control Unit (HCU). Although Stellantis has acknowledged this as a safety-related defect and issued a recall, I…”
Service Brakes · filed Jul 26, 2026
“The contact owned a 2017 Ram Promaster 3500. The contact stated that an employee parked the vehicle in front of an apartment complex, went inside the building to finish working; when the employee returned outside the building, the vehicle was on fire. No warning lights illuminated prior to the fire. The employee saw…”
Engine · filed Jul 14, 2026
“The HCU ABS is malfunctioning causing the cruise control to not work along with anti lock brake functions. This could cause a brake malfunction leading to a crash. We have received the recall notice, C4B/NHTSA 24V-896 over a year ago. We have contacted the local dealer several times during that year, including May 21…”
Service Brakes · filed May 22, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Post Recall Remedy Brake Transmission Shift Interlock (BTSI) Failure
Recall Query RQ25003 · opened Jul 3, 2025 · open
- Loss of Brake Performance
Preliminary Evaluation PE22012 · opened Nov 28, 2022 · closed Mar 3, 2025
- Steering loss due to linkage separation
Engineering Analysis EA19004 · opened Dec 1, 2019 · closed Nov 20, 2025
- Steering loss due to linkage separation
Preliminary Evaluation PE18016 · opened Dec 17, 2018 · closed Dec 12, 2019 · led to recall 19V021000
Technical service bulletins
393 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2017 RAM 3500. The 10 most recent:
Trac-Rite Operation Diagnosis, Chatter, Shudder, Moving From A Stop And Turning
S1203000003 REV.A · Service Bulletin/Repair Instructions · issued Jun 26, 2026
Bearing - crankshaft thrust and kit
112906 · Service Bulletin/Repair Instructions · issued Jun 17, 2026
Bearing - crankshaft thrust and kit
112906 · Service Bulletin/Repair Instructions · issued Jun 17, 2026
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 Rev. K · Service Bulletin/Repair Instructions · issued Jun 12, 2026
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.J · Service Bulletin/Repair Instructions · issued Jun 5, 2026
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.I · Service Bulletin/Repair Instructions · issued May 29, 2026
Squeak Or Squawk Noise Coming From Either Side Door Of The Vehicle, It Could Be Just One Door Or More. The Noise Can Be Present In Either The Upper Or The Lower Hinge.
S2623000032 · Service Bulletin/Repair Instructions · issued Apr 30, 2026
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.H · Service Bulletin/Repair Instructions · issued Apr 1, 2026
SPEAKER - NONE
110603 · Service Bulletin/Repair Instructions · issued Mar 3, 2026
SPEAKER - NONE
110604 · Service Bulletin/Repair Instructions · issued Mar 3, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2017 RAM 3500 has 12 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2017 RAM 3500?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 32,000 miles — budget accordingly if the car is approaching that mileage.