2014 Jeep Cherokee problems & reliability
2,645 owner complaints filed with NHTSA for the 2014 Jeep Cherokee, alongside 13 safety recall campaigns. Last verified Sep 21, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several components.
28 complaints report injuries (39 injured).
Federal crash records (FARS 2020–2023): 2014 Jeep Cherokee vehicles were involved in 72 fatal crashes with 33 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Power Train → | 1,468 | 56% |
| Engine → | 515 | 19% |
| Electrical System → | 448 | 17% |
| Unknown / Other | 283 | 11% |
| Fuel/propulsion System → | 186 | 7% |
| Vehicle Speed Control → | 185 | 7% |
| Service Brakes → | 183 | 7% |
| Steering → | 119 | 4% |
| Structure → | 110 | 4% |
| Electronic Stability Control (esc) → | 88 | 3% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 32 reported components →Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Among the 1,772 complaints that included a usable odometer reading, the median reported incident mileage was 40,000 miles (middle 50% between 16,329 and 71,000 miles).
Complaints by incident year
What owners report
“This issue has occurred on several occasions. I successfully reverse but when I switch back to "drive" the vehicle enters a neutral state. When driving on the highway, the vehicle has slowed itself to 40mph and continues to slow itself until it becomes disabled. I currently see there has been a recall for this vehicle…”
Engine · filed Sep 9, 2026
“The PTU has failed and now my warranty claim is being denied. I drive a 2014 Jeep Cherokee and this is a COMMON issue with this car. It unfortunately has not fallen under a recall that I can see anywhere even though so many others have.”
Power Train · filed Sep 8, 2026
“I purchesed the vehicle in April of 2024, test drove it and it drove fine, the dealership said they had to service a recall of the transfer case before I could take the car home. Once I picked the car up and drove it for a few days it was driving very weird and had low speed shuttering, I took it back to the…”
Power Train · filed Sep 4, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Electronic Parking Brake Water Ingress
Preliminary Evaluation PE22009 · opened Jul 22, 2022 · closed Oct 29, 2023
- Desiccated Air Bag Inflator Rupture
Engineering Analysis EA21002 · opened Sep 17, 2021 · open
- Software security vulnerability
Recall Query RQ15004 · opened Jul 24, 2015 · closed Jan 5, 2016 · led to recall 15V508000
Technical service bulletins
563 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2014 Jeep Cherokee. The 10 most recent:
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning…
S1408000384 REV.J · Service Bulletin/Repair Instructions · issued Mar 4, 2026
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning…
S1408000384 REV.I · Service Bulletin/Repair Instructions · issued Feb 14, 2026
Service 4wd Light On, AWD System Service Required Message Illuminated. Diagnostic Trouble Code (DTC) C14A7-97 PTU Motor Component Or System Operation Obstructed Or Blocked.
S1721000016 REV.B · Service Bulletin/Repair Instructions · issued Dec 19, 2025
Switch - clutch starter interlock & master cylinder assembly - clutch
107418 · Service Bulletin/Repair Instructions · issued Sep 18, 2025
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
31-001-25 REV. B · Service Bulletin/Repair Instructions · issued Aug 16, 2025
Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
9100653 · Service Bulletin/Repair Instructions · issued Aug 15, 2025
Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
9100645 · Service Bulletin/Repair Instructions · issued Aug 15, 2025
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
31-001-25 REV. A · Service Bulletin/Repair Instructions · issued Aug 14, 2025
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates
31-001-25 · Service Bulletin/Repair Instructions · issued Aug 13, 2025
Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
S2208000138 REV.B · Service Bulletin/Repair Instructions · issued Jul 4, 2025
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2014 Jeep Cherokee has 13 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2014 Jeep Cherokee?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Among complaints with usable mileage, the median reported incident mileage was 40,000 miles. This does not predict when a particular vehicle will develop a problem.