Friday, August 7, 2026
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2014 Dodge Durango problems & reliability

781 owner complaints filed with NHTSA for the 2014 Dodge Durango, alongside 11 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
781
Recall campaigns
11
Fire reports
9 (1%)
Crash reports
23 (3%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
4 / 5 stars
Front 4 / 5 · side 5 / 5 · rollover 4 / 5
EPA fuel economy
16–20 MPG combined
City 17 · highway 24 (typical trim)
Service bulletins (TSBs)
372
Manufacturer communications on file
Defect investigations
7
NHTSA ODI probes naming this model year

51 complaints report injuries (55 injured).

Federal crash records (FARS 20202023): 2014 Dodge Durango vehicles were involved in 47 fatal crashes with 16 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Exterior Lighting259
Seats163
Electrical System149
Engine74
Air Bags72
Unknown OR Other66
Seat Belts54
Power Train42
Fuel/propulsion System32
Structure26

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 64,400 miles (middle 50% between 42,500 and 86,000 miles), based on 519 complaints that included mileage.

under 20k
44
20–40k
74
40–60k
106
60–80k
136
80–100k
70
100–150k
74
150k+
15

Complaints by incident year

13
14
15
16
17
18
19
20
21
22
23
24
25
26

What owners report

  • The contact owns a 2014 Dodge Durango. The contact stated that while driving approximately 40 MPH, the front passenger’s side head restraint unexpectedly deployed and struck the front seat passenger in the back of the head. There was no crash or impact at the time of the failure. There was no warning light…

    Seats · filed Jun 22, 2026

  • Airbag service light has come on and upon reading appears to be a major issue among any 2014 dodge durango with the vin starting with 1C4RD…. But not on a recall. Appears to be a bad OCR. Unsure why other Chrysler made vehicles known with this issue were recalled but not the 2014 dodge durangos Very concerning that…

    Electrical System · filed Jun 16, 2026

  • Water leaks into and pools in the tail lights causing the tail light to go out. Other drivers can't see the back of the car at night thus increasing risk of rear end collision. The problem was confirmed by the dealer and I was told that it is a very common problem on this model and that the manufacturer refuses to…

    Exterior Lighting · filed Jun 12, 2026

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

372 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2014 Dodge Durango. The 10 most recent:

  • Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

    S1623000028 Rev. K · Service Bulletin/Repair Instructions · issued Jun 12, 2026

  • Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

    S1623000028 REV.J · Service Bulletin/Repair Instructions · issued Jun 5, 2026

  • Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

    S1623000028 REV.I · Service Bulletin/Repair Instructions · issued May 29, 2026

  • COOLER - ENGINE OIL

    112191 · Service Bulletin/Repair Instructions · issued May 19, 2026

  • COOLER - ENGINE OIL

    112192 · Service Bulletin/Repair Instructions · issued May 19, 2026

  • Power Liftgate Inoperative.

    S2623000023 · Service Bulletin/Repair Instructions · issued Apr 8, 2026

  • Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

    S1623000028 REV.H · Service Bulletin/Repair Instructions · issued Apr 1, 2026

  • Power Liftgate Inoperative Or Intermittently Will Not Open Or Close.

    S2223000022 REV.E · Service Bulletin/Repair Instructions · issued Apr 1, 2026

  • Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes…

    18-044-26 · Service Bulletin/Repair Instructions · issued Mar 21, 2026

  • Memory Seat Does Not Work There Is No Response from The Seat While Pressing the Memory Seat Profiles from the Switch Diagnostic Trouble Code (DTC) B1D9B-54- Seat Horizontal Front Stop Not Learned-Missing Calibration

    S2608000015 · Service Bulletin/Repair Instructions · issued Mar 19, 2026

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2014 Dodge Durango has 11 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2014 Dodge Durango?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 64,400 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Dodge or NHTSA.