2015 Jeep Cherokee problems & reliability
1,779 owner complaints filed with NHTSA for the 2015 Jeep Cherokee, alongside 11 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
24 complaints report injuries (32 injured).
Federal crash records (FARS 2020–2023): 2015 Jeep Cherokee vehicles were involved in 114 fatal crashes with 46 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Power Train | 998 | 56% |
| Engine | 363 | 20% |
| Electrical System | 326 | 18% |
| Unknown OR Other | 256 | 14% |
| Service Brakes | 126 | 7% |
| Vehicle Speed Control | 120 | 7% |
| Structure | 84 | 5% |
| Steering | 59 | 3% |
| Electronic Stability Control (esc) | 51 | 3% |
| Air Bags | 41 | 2% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Half of the failures with a reported odometer reading occurred by 31,000 miles (middle 50% between 8,000 and 62,952 miles), based on 1,143 complaints that included mileage.
Complaints by incident year
What owners report
“The power transfer unit (transfer case) went out as I was driving. I wasn't able to drive it and had to towed it to a mechanic. We found that later, the transfer case actuator and seals also needed replaced. Because this went out on a whim while I was driving, I had to continue through stop lights and traffic through…”
Power Train · filed Jul 23, 2026
“My Jeep caught on fire in the area of the power lift gate control module . A fire department report was filed.”
Electrical System · filed Jul 23, 2026
“The contact owns a 2015 Jeep Cherokee. The contact stated that after entering the vehicle, closing the door, and starting the vehicle, the passenger’s side rear-seat air bag unexpectedly deployed. The driver's side rear seat air bag deployed the following day. The air bag warning light was illuminated. There were no…”
Air Bags · filed Jul 15, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Electronic Parking Brake Water Ingress
Preliminary Evaluation PE22009 · opened Jul 22, 2022 · closed Oct 29, 2023
- Desiccated Air Bag Inflator Rupture
Engineering Analysis EA21002 · opened Sep 17, 2021 · open
- Software security vulnerability
Recall Query RQ15004 · opened Jul 24, 2015 · closed Jan 5, 2016 · led to recall 15V508000
- Engine compartment fire
Preliminary Evaluation PE15003 · opened Jan 13, 2015 · closed Dec 9, 2015 · led to recall 15V676000
Technical service bulletins
613 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2015 Jeep Cherokee. The 10 most recent:
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning…
S1408000384 REV.J · Service Bulletin/Repair Instructions · issued Mar 4, 2026
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning…
S1408000384 REV.I · Service Bulletin/Repair Instructions · issued Feb 14, 2026
Service 4wd Light On, AWD System Service Required Message Illuminated. Diagnostic Trouble Code (DTC) C14A7-97 PTU Motor Component Or System Operation Obstructed Or Blocked.
S1721000016 REV.B · Service Bulletin/Repair Instructions · issued Dec 19, 2025
Switch - clutch starter interlock & master cylinder assembly - clutch
107418 · Service Bulletin/Repair Instructions · issued Sep 18, 2025
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
31-001-25 REV. B · Service Bulletin/Repair Instructions · issued Aug 16, 2025
Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
9100653 · Service Bulletin/Repair Instructions · issued Aug 15, 2025
Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
9100645 · Service Bulletin/Repair Instructions · issued Aug 15, 2025
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
31-001-25 REV. A · Service Bulletin/Repair Instructions · issued Aug 14, 2025
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates
31-001-25 · Service Bulletin/Repair Instructions · issued Aug 13, 2025
Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
S2208000138 REV.B · Service Bulletin/Repair Instructions · issued Jul 4, 2025
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2015 Jeep Cherokee has 11 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2015 Jeep Cherokee?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 31,000 miles — budget accordingly if the car is approaching that mileage.