2015 Jeep Cherokee problems & reliability
1,786 owner complaints filed with NHTSA for the 2015 Jeep Cherokee, alongside 11 safety recall campaigns. Last verified Sep 21, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several components.
24 complaints report injuries (32 injured).
Federal crash records (FARS 2020–2023): 2015 Jeep Cherokee vehicles were involved in 114 fatal crashes with 46 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Power Train → | 1,002 | 56% |
| Engine → | 364 | 20% |
| Electrical System → | 327 | 18% |
| Unknown / Other | 257 | 14% |
| Service Brakes → | 127 | 7% |
| Vehicle Speed Control → | 120 | 7% |
| Structure → | 85 | 5% |
| Steering → | 59 | 3% |
| Electronic Stability Control (esc) → | 51 | 3% |
| Air Bags → | 41 | 2% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 30 reported components →Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Among the 1,145 complaints that included a usable odometer reading, the median reported incident mileage was 31,000 miles (middle 50% between 8,000 and 63,000 miles).
Complaints by incident year
What owners report
“The contact owns a 2015 Jeep Cherokee. The contact stated that while driving 45 MPH, the transmission independently shifted to neutral(N). The power train warning light was illuminated. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer where it was diagnosed with…”
Power Train · filed Sep 14, 2026
“The contact owns a 2015 Jeep Cherokee. The contact stated that there was an abnormal burning odor coming from the A/C unit while in operation. The contact also stated that after starting the vehicle, the vehicle hesitated upon depression of the accelerator pedal. Additionally, the vehicle shifted into neutral(N)…”
Power Train · filed Aug 28, 2026
“I have a complaint concerning the 3.2L V6 Pentastar engine. A repair was necessary for a manufacturer KNOWN fault concerning factory installation using improperly hardened steel for the Rocker arms/lifters needle bearings, AKA, “The Pentastar Tick”. Rocker arms collapse and cause gouging/scoring damage to the intake…”
Engine · filed Aug 23, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Electronic Parking Brake Water Ingress
Preliminary Evaluation PE22009 · opened Jul 22, 2022 · closed Oct 29, 2023
- Desiccated Air Bag Inflator Rupture
Engineering Analysis EA21002 · opened Sep 17, 2021 · open
- Software security vulnerability
Recall Query RQ15004 · opened Jul 24, 2015 · closed Jan 5, 2016 · led to recall 15V508000
- Engine compartment fire
Preliminary Evaluation PE15003 · opened Jan 13, 2015 · closed Dec 9, 2015 · led to recall 15V676000
Technical service bulletins
613 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2015 Jeep Cherokee. The 10 most recent:
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning…
S1408000384 REV.J · Service Bulletin/Repair Instructions · issued Mar 4, 2026
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning…
S1408000384 REV.I · Service Bulletin/Repair Instructions · issued Feb 14, 2026
Service 4wd Light On, AWD System Service Required Message Illuminated. Diagnostic Trouble Code (DTC) C14A7-97 PTU Motor Component Or System Operation Obstructed Or Blocked.
S1721000016 REV.B · Service Bulletin/Repair Instructions · issued Dec 19, 2025
Switch - clutch starter interlock & master cylinder assembly - clutch
107418 · Service Bulletin/Repair Instructions · issued Sep 18, 2025
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
31-001-25 REV. B · Service Bulletin/Repair Instructions · issued Aug 16, 2025
Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
9100653 · Service Bulletin/Repair Instructions · issued Aug 15, 2025
Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
9100645 · Service Bulletin/Repair Instructions · issued Aug 15, 2025
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
31-001-25 REV. A · Service Bulletin/Repair Instructions · issued Aug 14, 2025
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates
31-001-25 · Service Bulletin/Repair Instructions · issued Aug 13, 2025
Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
S2208000138 REV.B · Service Bulletin/Repair Instructions · issued Jul 4, 2025
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2015 Jeep Cherokee has 11 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2015 Jeep Cherokee?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Among complaints with usable mileage, the median reported incident mileage was 31,000 miles. This does not predict when a particular vehicle will develop a problem.