2017 RAM 2500 problems & reliability
692 owner complaints filed with NHTSA for the 2017 RAM 2500, alongside 11 safety recall campaigns. Last verified Sep 21, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several components.
4 complaints report injuries (10 injured).
Federal crash records (FARS 2020–2023): 2017 RAM 2500 vehicles were involved in 91 fatal crashes with 12 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Service Brakes → | 410 | 59% |
| Electrical System → | 120 | 17% |
| Service Brakes, Hydraulic → | 94 | 14% |
| Vehicle Speed Control → | 72 | 10% |
| Forward Collision Avoidance → | 62 | 9% |
| Steering → | 49 | 7% |
| Power Train → | 42 | 6% |
| Engine → | 39 | 6% |
| Unknown / Other | 30 | 4% |
| Suspension → | 16 | 2% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 27 reported components →Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Among the 192 complaints that included a usable odometer reading, the median reported incident mileage was 48,000 miles (middle 50% between 26,375 and 90,750 miles).
Complaints by incident year
What owners report
“Recall C4B The Antilock Braking System in a constant On-Off state of failure. I've been told by multiple dealers and Ram Customer Service folks that there are no parts available. I have also been told that they will be available next quarters and that was multiple quarters ago. This has been going on since December…”
Service Brakes · filed Sep 14, 2026
“This problem was finally acknowledged by Chrysler in November 2024 but so far there is no repair offered by Ram. That, to me, is an unacceptable situation. The defect was generally know on my 2019 Ram 2500 several years before finally be acknowledged by them. And now after finally acknowledging the obvious they are…”
Service Brakes · filed Sep 13, 2026
“The recall for the HCU is not being taken seriously. My "service ABS" alert is constantly on, as well as my service 4 wheel drive (which is part of the HCU). My brake pedal will randomly shake when applying. I am worried that this will cause an incident and don't understand why we can't get this fixed under the…”
Service Brakes · filed Sep 8, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Post Recall Remedy Brake Transmission Shift Interlock (BTSI) Failure
Recall Query RQ25003 · opened Jul 3, 2025 · open
- Loss of Brake Performance
Preliminary Evaluation PE22012 · opened Nov 28, 2022 · closed Mar 3, 2025
- Steering loss due to linkage separation
Engineering Analysis EA19004 · opened Dec 1, 2019 · closed Nov 20, 2025
- Steering loss due to linkage separation
Preliminary Evaluation PE18016 · opened Dec 17, 2018 · closed Dec 12, 2019 · led to recall 19V021000
Technical service bulletins
384 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2017 RAM 2500. The 10 most recent:
Trac-Rite Operation Diagnosis, Chatter, Shudder, Moving From A Stop And Turning
S1203000003 REV.A · Service Bulletin/Repair Instructions · issued Jun 26, 2026
Bearing - crankshaft thrust and kit
112906 · Service Bulletin/Repair Instructions · issued Jun 17, 2026
Bearing - crankshaft thrust and kit
112906 · Service Bulletin/Repair Instructions · issued Jun 17, 2026
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 Rev. K · Service Bulletin/Repair Instructions · issued Jun 12, 2026
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.J · Service Bulletin/Repair Instructions · issued Jun 5, 2026
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.I · Service Bulletin/Repair Instructions · issued May 29, 2026
Squeak Or Squawk Noise Coming From Either Side Door Of The Vehicle, It Could Be Just One Door Or More. The Noise Can Be Present In Either The Upper Or The Lower Hinge.
S2623000032 · Service Bulletin/Repair Instructions · issued Apr 30, 2026
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.H · Service Bulletin/Repair Instructions · issued Apr 1, 2026
SPEAKER - NONE
110603 · Service Bulletin/Repair Instructions · issued Mar 3, 2026
SPEAKER - NONE
110604 · Service Bulletin/Repair Instructions · issued Mar 3, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2017 RAM 2500 has 11 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2017 RAM 2500?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Among complaints with usable mileage, the median reported incident mileage was 48,000 miles. This does not predict when a particular vehicle will develop a problem.