Cadillac Escalade 2021–2024 — technical service bulletin
Bulletin 25-NA-339 · NHTSA communication 11025492 · issued Nov 6, 2025
Technical service bulletin
communication type
Engine
component
2021–2024
model years
53
vehicle entries
Official summary
Under Field Actions N252494000, N252494001, the service procedure includes performing a PICO test on vehicle engines within the identified suspect VIN population. If the engine passes the PICO test, the engine oil will be changed from 0W20 to Mobil 1 Supercar 0W40 dexosR. From that point forward, the engine must use 0W40 dexosR oil products for all future oil change services.
Vehicles covered
- 2021 Cadillac Escalade
- 2022 Cadillac Escalade
- 2023 Cadillac Escalade
- 2024 Cadillac Escalade
- 2021 Cadillac Escalade Esv
- 2022 Cadillac Escalade Esv
- 2023 Cadillac Escalade Esv
- 2024 Cadillac Escalade Esv
- 2021 Chevrolet Silverado 1500
- 2022 Chevrolet Silverado 1500
- 2023 Chevrolet Silverado 1500
- 2024 Chevrolet Silverado 1500
- 2021 Chevrolet Silverado 2500
- 2022 Chevrolet Silverado 2500
- 2023 Chevrolet Silverado 2500
- 2024 Chevrolet Silverado 2500
- 2021 Chevrolet Silverado 3500
- 2022 Chevrolet Silverado 3500
- 2023 Chevrolet Silverado 3500
- 2024 Chevrolet Silverado 3500
- 2021 Chevrolet Suburban
- 2022 Chevrolet Suburban
- 2023 Chevrolet Suburban
- 2024 Chevrolet Suburban
- 2021 Chevrolet Suburban 1500
- 2022 Chevrolet Suburban 1500
- 2023 Chevrolet Suburban 1500
- 2024 Chevrolet Suburban 1500
- 2021 Chevrolet Tahoe
- 2022 Chevrolet Tahoe
- 2023 Chevrolet Tahoe
- 2024 Chevrolet Tahoe
- 2021 GMC Sierra 1500
- 2022 GMC Sierra 1500
- 2023 GMC Sierra 1500
- 2024 GMC Sierra 1500
- 2021 GMC Sierra 2500
- 2022 GMC Sierra 2500
- 2023 GMC Sierra 2500
- 2024 GMC Sierra 2500
- 2021 GMC Sierra 3500
- 2022 GMC Sierra 3500
- 2023 GMC Sierra 3500
- 2024 GMC Sierra 3500
- 2021 GMC Yukon
- 2022 GMC Yukon
- 2023 GMC Yukon
- 2024 GMC Yukon
- 2021 GMC Yukon XL
- 2022 GMC Yukon XL
- 2023 GMC Yukon XL
- 2024 GMC Yukon XL
- 2023 GMC Yukon XL 1500
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.