2023 GMC Sierra 3500 problems & reliability
28 owner complaints filed with NHTSA for the 2023 GMC Sierra 3500, alongside 1 safety recall campaign. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
1 complaint report injuries (1 injured).
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Power Train → | 14 | 50% |
| Electrical System | 4 | 14% |
| Forward Collision Avoidance | 4 | 14% |
| Engine | 3 | 11% |
| Unknown OR Other | 3 | 11% |
| Wheels | 3 | 11% |
| Fuel/propulsion System | 2 | 7% |
| Lane Departure | 2 | 7% |
| Tires | 2 | 7% |
| Air Bags | 1 | 4% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 17 reported components →Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Complaints by incident year
What owners report
“May 3 2026 was traveling on highway when my 2023 dually duramax wheels locked up on me causing me to hit a guard rail and then truck would not go into any gear and was toast after first dealership it went to was valve body repair and after 1400 dollars it went to another dealer on June 17th to Frank brown for…”
Power Train · filed Jul 15, 2026
“The vehicle experienced a catastrophic fuel system failure involving the high-pressure fuel pump and related fuel system components. While driving, the engine began stalling and lost power, making the vehicle unsafe to operate. The failed components were replaced during repairs; however, the repair records…”
Fuel/propulsion System · filed Jul 10, 2026
“275/65R20 - Goodyear Wrangler. This is the tire that came with the vehicle. It had approximately 32,000 miles. The tire separated and exploded. We installed the spare but one of the other tires is getting ready to explode. This is not normal wear and tear. This is out of the ordinary that tires on a new vehicle…”
Tires · filed Jun 19, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
734 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2023 GMC Sierra 3500. The 10 most recent:
This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently investigating.
PIT6110K · Service Bulletin/Repair Instructions · issued Jul 28, 2026
This PI communicates diagnostic information to assist Technicians with a possible transmission shudder
PIP6060A · Service Bulletin/Repair Instructions · issued Jul 24, 2026
This PI provides information to repair the door water deflector which is not sealed properly allows water into the door jam/sill area.
PIT5680B · Service Bulletin/Repair Instructions · issued Jul 23, 2026
PI to help diagnose A/C concern
PIT5099J · Service Bulletin/Repair Instructions · issued Jul 21, 2026
This PI provides diagnostic tips for diagnosing electric trailer brakes issues.
PIT5509N · Service Bulletin/Repair Instructions · issued Jul 21, 2026
This PI was created to help avoid unnecessary front camera module replacements
PIT6473F · Service Bulletin/Repair Instructions · issued Jul 17, 2026
The purpose of this PI is to inform dealer technicians of a normal cab pressure relief valve noise to avoid unnecessary part replacement
PIT6532 · Service Bulletin/Repair Instructions · issued Jul 6, 2026
This Preliminary information communicates information on a hydraulic rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should…
PIT5544J · Service Bulletin/Repair Instructions · issued Jun 24, 2026
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
PIT5966F · Service Bulletin/Repair Instructions · issued Jun 23, 2026
This PI provides diagnostic steps for dealer technicians to verify the condition and ensure that part replacement is necessary
PIT6523 · Service Bulletin/Repair Instructions · issued Jun 10, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2023 GMC Sierra 3500 has 1 NHTSA recall campaign — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2023 GMC Sierra 3500?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.