Chevrolet Impala vs Ford Explorer
Owner complaints, worst years and recall history side by side, from official NHTSA data. Last verified Sep 21, 2026. Raw complaint counts are not adjusted for sales volume.
Chevrolet Impala
- Total complaints
- 10,371
- Avg per model year
- 386
- Recall campaigns (all years)
- 31
- Most complained year
- 2004 (1,072)
Top problems: Electrical System, Engine, Steering
Ford Explorer
- Total complaints
- 34,444
- Avg per model year
- 862
- Recall campaigns (all years)
- 119
- Most complained year
- 2002 (3,295)
Top problems: Power Train, Structure, Steering
Complaints by model year
| Year | Chevrolet Impala | Ford Explorer | ||
|---|---|---|---|---|
| 2020 | 15 | 1,212 | ||
| 2019 | 28 | 294 | ||
| 2018 | 59 | 728 | ||
| 2017 | 116 | 1,691 | ||
| 2016 | 111 | 2,449 | ||
| 2015 | 300 | 1,782 | ||
| 2014 | 634 | 1,676 | ||
| 2013 | 272 | 2,234 | ||
| 2012 | 258 | 827 | ||
| 2011 | 505 | 1,197 | ||
| 2010 | 441 | 115 | ||
| 2009 | 824 | 33 | ||
| 2008 | 810 | 148 | ||
| 2007 | 627 | 208 | ||
| 2006 | 524 | 630 | ||
| 2005 | 609 | 497 | ||
| 2004 | 1,072 | 1,304 | ||
| 2003 | 694 | 1,131 | ||
| 2002 | 795 | 3,295 | ||
| 2001 | 742 | 375 |
Method. Complaints are unique NHTSA reports per model year. A model that sold more units will naturally accumulate more complaints — compare the shape across years, not just the raw totals, and read the year pages for what actually fails.