2019 Chevrolet Impala problems & reliability
28 owner complaints filed with NHTSA for the 2019 Chevrolet Impala, alongside 1 safety recall campaign. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
2 complaints report injuries (4 injured).
Federal crash records (FARS 2020–2023): 2019 Chevrolet Impala vehicles were involved in 54 fatal crashes with 24 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Electrical System | 9 | 32% |
| Air Bags | 5 | 18% |
| Power Train | 5 | 18% |
| Unknown OR Other | 5 | 18% |
| Service Brakes | 3 | 11% |
| Steering | 3 | 11% |
| Suspension | 3 | 11% |
| Engine | 2 | 7% |
| Fuel/propulsion System | 2 | 7% |
| Lane Departure | 2 | 7% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Complaints by incident year
What owners report
“2 of 3 Chevy Impala ac compressor has gone out. Auto part supplier confirmed I need the Design 2 compressor connector tab on the right. So far no supplier has it available. Compressor needs to be recalled”
Unknown OR Other · filed Jun 30, 2026
“No one sits in the passenger seat 99% of the time. The passenger airbag warning light is illuminated, and I am uncertain about its proper deployment in a critical situation. The issue remains unverified by a dealership or any other individual. The component has not been subject to any inspection. I do not recall the…”
Air Bags · filed Jun 30, 2026
“Airbags turn off when passenger is seated due to an issue with the sensor in the seat that rubs against the seat frame.”
Air Bags · filed Feb 6, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
629 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2019 Chevrolet Impala. The 10 most recent:
PI to help diagnose A/C concern
PIT5099J · Service Bulletin/Repair Instructions · issued Jul 21, 2026
This Preliminary information communicates direction to find information at www.gmupfitter.com for Police and Special Service Vehicles.
PIT6247B · Service Bulletin/Repair Instructions · issued May 4, 2026
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
PIT3271Q · Service Bulletin/Repair Instructions · issued Apr 1, 2026
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
PIP6104 · Service Bulletin/Repair Instructions · issued Mar 9, 2026
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP4902V · Service Bulletin/Repair Instructions · issued Mar 9, 2026
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss
PIT6425D · Service Bulletin/Repair Instructions · issued Mar 2, 2026
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
PIT6425C · Service Bulletin/Repair Instructions · issued Jan 16, 2026
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP4902U · Service Bulletin/Repair Instructions · issued Jan 8, 2026
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions…
PIT5214G · Service Bulletin/Repair Instructions · issued Nov 20, 2025
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
PIT6425B · Service Bulletin/Repair Instructions · issued Oct 18, 2025
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2019 Chevrolet Impala has 1 NHTSA recall campaign — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2019 Chevrolet Impala?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.