2018 Chevrolet Impala problems & reliability
59 owner complaints filed with NHTSA for the 2018 Chevrolet Impala, alongside 1 safety recall campaign. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
2 complaints report injuries (2 injured).
Federal crash records (FARS 2020–2023): 2018 Chevrolet Impala vehicles were involved in 61 fatal crashes with 30 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Unknown OR Other | 16 | 27% |
| Electrical System → | 11 | 19% |
| Power Train → | 11 | 19% |
| Engine | 7 | 12% |
| Service Brakes | 7 | 12% |
| Steering | 7 | 12% |
| Air Bags | 6 | 10% |
| Exterior Lighting | 4 | 7% |
| Seats | 3 | 5% |
| Fuel/propulsion System | 2 | 3% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
All 20 reported components →Mileage when problems occurred
Among the 27 complaints that included a usable odometer reading, the median reported incident mileage was 45,365 miles (middle 50% between 27,324 and 62,113 miles).
Complaints by incident year
What owners report
“The transmission failed, shifting is no longer smooth. It hesitates and shakes the entire car, and the car slows down to almost a crawl uphill. I understand this is an issue with Chevrolet Impalas. So now I have an $8200 bill for a problem I was never told about, and that GM knew that it existed. So, yes, the issue…”
Power Train · filed Jun 26, 2026
“The contact owns a 2018 Chevrolet Impala. The contact stated that while the A/C was activated during the summer of 2025, the A/C failed to function as intended. The contact stated that hot air was blowing through the vents. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who…”
Fuel System, Gasoline · filed Mar 30, 2026
“I was driving and parked the car at the store. After checking out I went to the car got ready to leave and started backing out and the car would not turn to the left at all. I took it to the shop and was told they do not see anything wrong with my car but a steering message is coming up.”
Steering · filed Feb 8, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Technical service bulletins
879 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2018 Chevrolet Impala. The 10 most recent:
PI to help diagnose A/C concern
PIT5099J · Service Bulletin/Repair Instructions · issued Jul 21, 2026
This Preliminary information communicates direction to find information at www.gmupfitter.com for Police and Special Service Vehicles.
PIT6247B · Service Bulletin/Repair Instructions · issued May 4, 2026
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
PIT3271Q · Service Bulletin/Repair Instructions · issued Apr 1, 2026
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
PIP6104 · Service Bulletin/Repair Instructions · issued Mar 9, 2026
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP4902V · Service Bulletin/Repair Instructions · issued Mar 9, 2026
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP4902U · Service Bulletin/Repair Instructions · issued Jan 8, 2026
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions…
PIT5214G · Service Bulletin/Repair Instructions · issued Nov 20, 2025
New Vehicle Monitoring Programs Section in IVH
13598 · Other · issued Sep 9, 2025
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP4902T · Service Bulletin/Repair Instructions · issued Aug 14, 2025
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may…
PIC5650M · Service Bulletin/Repair Instructions · issued Aug 7, 2025
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2018 Chevrolet Impala has 1 NHTSA recall campaign — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2018 Chevrolet Impala?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Among complaints with usable mileage, the median reported incident mileage was 45,365 miles. This does not predict when a particular vehicle will develop a problem.