Friday, August 7, 2026
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2015 Chevrolet Impala problems & reliability

298 owner complaints filed with NHTSA for the 2015 Chevrolet Impala, alongside 3 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
298
Recall campaigns
3
Fire reports
11 (4%)
Crash reports
10 (3%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
5 / 5 stars
Front 5 / 5 · side 5 / 5 · rollover 4 / 5
EPA fuel economy
21–25 MPG combined
City 19 · highway 28 (typical trim)
Service bulletins (TSBs)
1,657
Manufacturer communications on file
Defect investigations
0
NHTSA ODI probes naming this model year

6 complaints report injuries (8 injured).

Federal crash records (FARS 20202023): 2015 Chevrolet Impala vehicles were involved in 93 fatal crashes with 41 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Electrical System95
Unknown OR Other50
Steering44
Lane Departure42
Air Bags29
Service Brakes23
Exterior Lighting22
Electronic Stability Control (esc)20
Engine19
Power Train16

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 60,000 miles (middle 50% between 35,000 and 83,000 miles), based on 186 complaints that included mileage.

under 20k
26
20–40k
31
40–60k
33
60–80k
40
80–100k
24
100–150k
25
150k+
7

Complaints by incident year

14
15
16
17
18
19
20
21
22
23
24
25
26

What owners report

  • The electronic power steering intermittently fails while driving, especially during or after wet conditions. Without warning, the steering wheel becomes extremely stiff and difficult to turn, and a “Service Power Steering” message appears. The failure occurs at any speed and lasts about 1–3 minutes before returning to…

    Unknown OR Other · filed Jun 17, 2026

  • I have always kept my Impala in my garage until recently I started keeping my grandson a few days a week. When I am at that home my car is parked in a driveway open to the elements. About a month after starting I notice that my car started having what I would describe as an electronic issue. The seat belt alarm would…

    Exterior Lighting · filed May 26, 2026

  • I brought my vehicle into Chevrolet due to my vehicle locking down and thinking the vehicle is being stolen. They told me that the side module malfunctions due to rain and weather conditions. He then says the part is on back order for possibly 12 months or greater! I drive for my job and blinkers and everything safety…

    Electrical System · filed Apr 12, 2026

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Technical service bulletins

1,657 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2015 Chevrolet Impala. The 10 most recent:

  • PI to help diagnose A/C concern

    PIT5099J · Service Bulletin/Repair Instructions · issued Jul 21, 2026

  • This preliminary information communicates information about how to determine if a wheel and tires size change is available.

    PIT3271Q · Service Bulletin/Repair Instructions · issued Apr 1, 2026

  • This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

    PIP6104 · Service Bulletin/Repair Instructions · issued Mar 9, 2026

  • This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

    PIP4902V · Service Bulletin/Repair Instructions · issued Mar 9, 2026

  • This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

    PIP4902U · Service Bulletin/Repair Instructions · issued Jan 8, 2026

  • This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions…

    PIT5214G · Service Bulletin/Repair Instructions · issued Nov 20, 2025

  • New Vehicle Monitoring Programs Section in IVH

    13598 · Other · issued Sep 9, 2025

  • This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

    PIP4902T · Service Bulletin/Repair Instructions · issued Aug 14, 2025

  • This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may…

    PIC5650M · Service Bulletin/Repair Instructions · issued Aug 7, 2025

  • This Preliminary information communicates direction to find information at www.gmupfitter.com for Police and Special Service Vehicles.

    PIT6247A · Service Bulletin/Repair Instructions · issued Aug 5, 2025

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2015 Chevrolet Impala has 3 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2015 Chevrolet Impala?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 60,000 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Chevrolet or NHTSA.