Friday, August 7, 2026
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2013 Chevrolet Impala problems & reliability

270 owner complaints filed with NHTSA for the 2013 Chevrolet Impala, alongside 1 safety recall campaign. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
270
Recall campaigns
1
Fire reports
0 (0%)
Crash reports
16 (6%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
4 / 5 stars
Front 4 / 5 · side 4 / 5 · rollover 4 / 5
EPA fuel economy
22 MPG combined
City 18 · highway 29 (typical trim)
Service bulletins (TSBs)
1,536
Manufacturer communications on file
Defect investigations
0
NHTSA ODI probes naming this model year

9 complaints report injuries (12 injured).

Federal crash records (FARS 20202023): 2013 Chevrolet Impala vehicles were involved in 120 fatal crashes with 71 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Electronic Stability Control (esc)108
Electrical System52
Service Brakes51
Steering34
Power Train33
Engine30
Wheels23
Unknown OR Other21
Vehicle Speed Control20
Air Bags19

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 54,000 miles (middle 50% between 38,476 and 81,205 miles), based on 217 complaints that included mileage.

under 20k
12
20–40k
48
40–60k
58
60–80k
41
80–100k
31
100–150k
21
150k+
6

Complaints by incident year

12
13
14
15
16
17
18
19
20
21
22
23
24
25

What owners report

  • I have driving on highway [XXX] heading back home to yucca valley from oceanside driving in the left lane my steering wheel locked up my vehicle swerved let into a street sign and thr vehicle proceeded to turn right swerving on the road losing control of the vehicle my airbag never deployed and my riverside tire as…

    Steering · filed Jul 17, 2025

  • The contact owns a 2013 Chevrolet Impala. The contact stated that for the past nine years, the blower fan had been replaced several times. The contact stated that prior to the failures, the blower fan was making abnormal tapping and clicking sounds. The contact stated that the check engine warning light was…

    Visibility · filed Jan 23, 2025

  • Service Stabilitrak traction light comes on and front left side on car makes noise when turn sterring wheel to left and ABS light comes on when this light comes on.

    Unknown OR Other · filed Sep 15, 2024

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Technical service bulletins

1,536 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2013 Chevrolet Impala. The 10 most recent:

  • This Preliminary information communicates direction to find information at www.gmupfitter.com for Police and Special Service Vehicles.

    PIT6247B · Service Bulletin/Repair Instructions · issued May 4, 2026

  • This preliminary information communicates information about how to determine if a wheel and tires size change is available.

    PIT3271Q · Service Bulletin/Repair Instructions · issued Apr 1, 2026

  • This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

    PIP6104 · Service Bulletin/Repair Instructions · issued Mar 9, 2026

  • This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

    PIP4902V · Service Bulletin/Repair Instructions · issued Mar 9, 2026

  • This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

    PIP4902U · Service Bulletin/Repair Instructions · issued Jan 8, 2026

  • This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions…

    PIT5214G · Service Bulletin/Repair Instructions · issued Nov 20, 2025

  • New Vehicle Monitoring Programs Section in IVH

    13598 · Other · issued Sep 9, 2025

  • This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

    PIP4902T · Service Bulletin/Repair Instructions · issued Aug 14, 2025

  • This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may…

    PIC5650M · Service Bulletin/Repair Instructions · issued Aug 7, 2025

  • This Preliminary information communicates direction to find information at www.gmupfitter.com for Police and Special Service Vehicles.

    PIT6247A · Service Bulletin/Repair Instructions · issued Aug 5, 2025

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2013 Chevrolet Impala has 1 NHTSA recall campaign — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2013 Chevrolet Impala?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 54,000 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Chevrolet or NHTSA.