2014 Chevrolet Impala problems & reliability
631 owner complaints filed with NHTSA for the 2014 Chevrolet Impala, alongside 12 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
9 complaints report injuries (9 injured).
Federal crash records (FARS 2020–2023): 2014 Chevrolet Impala vehicles were involved in 143 fatal crashes with 82 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Electrical System | 220 | 35% |
| Steering | 138 | 22% |
| Electronic Stability Control (esc) | 104 | 16% |
| Unknown OR Other | 86 | 14% |
| Service Brakes | 83 | 13% |
| Engine | 56 | 9% |
| Air Bags | 43 | 7% |
| Exterior Lighting | 43 | 7% |
| Lane Departure | 40 | 6% |
| Power Train | 37 | 6% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Half of the failures with a reported odometer reading occurred by 62,510 miles (middle 50% between 34,831 and 90,000 miles), based on 444 complaints that included mileage.
Complaints by incident year
What owners report
“Power steering goes out while driving in towns or on hiways.frequently comes back on while parked for a few hours or days. Unpredictable while driving.dangerous.”
Steering · filed Jul 31, 2026
“The contact owned a 2014 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the air bag warning light was intermittently illuminated. Additionally, the brake pads were partially dragging against the rotors while driving. The contact referenced NHTSA Campaign Numbers: 15V085000 (PARKING…”
Air Bags · filed Feb 2, 2026
“The contact owns a 2014 Chevrolet Impala. The contact stated that after closing the rear passenger’s side door, the rear glass panel shattered unexpectedly. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was…”
Visibility · filed Jan 6, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- BiCal Chevrolet/Loss of Power Steering
Audit Query AQ17002 · opened Mar 16, 2017 · closed May 14, 2020
- Active Safety System Malfunction
Preliminary Evaluation PE14010 · opened Apr 15, 2014 · closed Nov 21, 2014 · led to recall 14V541000
Technical service bulletins
2,028 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2014 Chevrolet Impala. The 10 most recent:
This document provides the technician with a diagnostic tip if the vehicle stalls and set diagnostic trouble code P0191 and may also set P0172. The diagnostic tip has the technician inspect the high pressure fuel pump…
PIP6113 · Service Bulletin/Repair Instructions · issued May 19, 2026
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
PIT3271Q · Service Bulletin/Repair Instructions · issued Apr 1, 2026
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
PIP6104 · Service Bulletin/Repair Instructions · issued Mar 9, 2026
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP4902V · Service Bulletin/Repair Instructions · issued Mar 9, 2026
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP4902U · Service Bulletin/Repair Instructions · issued Jan 8, 2026
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions…
PIT5214G · Service Bulletin/Repair Instructions · issued Nov 20, 2025
New Vehicle Monitoring Programs Section in IVH
13598 · Other · issued Sep 9, 2025
This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
18-NA-180 · Service Bulletin/Repair Instructions · issued Sep 4, 2025
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP4902T · Service Bulletin/Repair Instructions · issued Aug 14, 2025
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may…
PIC5650M · Service Bulletin/Repair Instructions · issued Aug 7, 2025
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2014 Chevrolet Impala has 12 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2014 Chevrolet Impala?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 62,510 miles — budget accordingly if the car is approaching that mileage.