2012 Chrysler Town and Country problems & reliability
634 owner complaints filed with NHTSA for the 2012 Chrysler Town and Country, alongside 5 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
19 complaints report injuries (24 injured).
Federal crash records (FARS 2020–2023): 2012 Chrysler Town and Country vehicles were involved in 45 fatal crashes with 25 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Electrical System | 395 | 62% |
| Engine | 100 | 16% |
| Unknown OR Other | 58 | 9% |
| Fuel/propulsion System | 56 | 9% |
| Power Train | 36 | 6% |
| Structure | 33 | 5% |
| Service Brakes | 20 | 3% |
| Air Bags | 18 | 3% |
| Exterior Lighting | 17 | 3% |
| Steering | 16 | 3% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Half of the failures with a reported odometer reading occurred by 70,900 miles (middle 50% between 42,469 and 110,000 miles), based on 365 complaints that included mileage.
Complaints by incident year
What owners report
“The ignition switch AKA WIN MODULE has to be broken, making it extremely dangerous to drive my vehicle. Any time I go over a bump or the key wiggles slightly the car will turn right off and I lose full control over the car. I have to find a safe place to pull over and restart the car by taking the key out and putting…”
Power Train · filed Jul 29, 2026
“The vehicle caught on fire with my [XXX] and me inside. Its currently located at a tow yard and Chrysler has not inspected the vehicle yet. I have a report from the fire department stating the fire was hotter on the left drive side which directly lines up with the current recall of the drivers side door switch…”
Electrical System · filed Jul 26, 2026
“The TIPMs system has been recalled in multiple vehicles and has causes a fuel pump relay failure and numerous other electrical issues . Chryslers recall has yet to include this year make and model despite the fact the identical part is used in the recalled vehicles. Chrysler is picking and choosing which vehicles this…”
Electrical System · filed Jul 23, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Active Head Rest Inadvertent Deployment
Preliminary Evaluation PE19014 · opened Sep 9, 2019 · closed Feb 25, 2026
- Totally Integrated Power Module Failure
Defect Petition DP14004 · opened Sep 25, 2014 · closed Jul 24, 2015
Technical service bulletins
188 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2012 Chrysler Town and Country. The 10 most recent:
Pad kit - rear disc brake, front disc brake
108463 · Service Bulletin/Repair Instructions · issued Nov 18, 2025
Pad kit - rear disc brake, front disc brake
108464 · Service Bulletin/Repair Instructions · issued Nov 17, 2025
Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to RESET the AHR following the Procedure.
9100456 · Service Bulletin/Repair Instructions · issued Nov 27, 2024
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
9100229 · Service Bulletin/Repair Instructions · issued Sep 20, 2023
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
9100229 · Service Bulletin/Repair Instructions · issued Sep 20, 2023
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service…
9100226 · Service Bulletin/Repair Instructions · issued Sep 15, 2023
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service…
9100226 · Service Bulletin/Repair Instructions · issued Sep 15, 2023
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
9100196 · Service Bulletin/Repair Instructions · issued Jul 27, 2023
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
1804823 · Service Bulletin/Repair Instructions · issued Apr 15, 2023
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also…
9003357A · Service Bulletin/Repair Instructions · issued Feb 22, 2023
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2012 Chrysler Town and Country has 5 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2012 Chrysler Town and Country?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 70,900 miles — budget accordingly if the car is approaching that mileage.