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2001 Chrysler Town and Country problems & reliability

462 owner complaints filed with NHTSA for the 2001 Chrysler Town and Country, alongside 2 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
462
Recall campaigns
2
Fire reports
7 (2%)
Crash reports
15 (3%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
No EPA match
Service bulletins (TSBs)
148
Manufacturer communications on file
Defect investigations
3
NHTSA ODI probes naming this model year

24 complaints report injuries (33 injured, 1 deaths reported).

Federal crash records (FARS 20202023): 2001 Chrysler Town and Country vehicles were involved in 18 fatal crashes with 12 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Electrical System73
Air Bags72
Power Train69
Steering52
Visibility41
Suspension29
Exterior Lighting28
Service Brakes, Hydraulic28
Engine and Engine Cooling24
Seat Belts23

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 66,900 miles (middle 50% between 47,005 and 99,500 miles), based on 283 complaints that included mileage.

under 20k
16
20–40k
28
40–60k
69
60–80k
56
80–100k
43
100–150k
45
150k+
26

Complaints by incident year

00
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
20
21

What owners report

  • Alarms go iff.driving.allights go out.cant see .driving interstates at 70 to 80 mph...this is real danger to all owners of ant caravans and town and country vans. Id like to file a lawsuit protecting all of us owners? How many have been killed and never reported?

    Air Bags · filed May 10, 2021

  • 2001 chrysler town and country. Consumer writes in regards to passenger side airbag being deployed without cause. *ld the consumer stated when the airbag deployed it cracked the windshield and damaged the dashboard. The consumer requested to be reimbursed the kelly blue book value of the vehicle. *js

    Air Bags · filed Jun 22, 2020

  • Car stopped, windshields wipers worked lighting worked, canton city police department attempted to help . I had to have the car towed ,prior to the incident autozone printed electrical problems in motion 30th street and market 8/07/2018 recall number 625600

    Unknown OR Other · filed Oct 10, 2018

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

148 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2001 Chrysler Town and Country. The 10 most recent:

  • KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not…

    9004275 · Service Bulletin/Repair Instructions · issued Jul 22, 2020

  • KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not…

    9004275 · Service Bulletin/Repair Instructions · issued Jul 22, 2020

  • Disinfectant Solution Recommended for COVID-19

    23-015-20 · Service Bulletin/Repair Instructions · issued Apr 30, 2020

  • Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery…

    08-049-20 · Service Bulletin/Repair Instructions · issued Apr 22, 2020

  • Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

    3100519 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

    3100319 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

    3100619 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

    31-005-19 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

    31-003-19 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

    31-006-19 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 2001 Chrysler Town and Country has 2 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 2001 Chrysler Town and Country?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 66,900 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Chrysler or NHTSA.