2000 Chrysler Town and Country problems & reliability
306 owner complaints filed with NHTSA for the 2000 Chrysler Town and Country, alongside 2 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
15 complaints report injuries (26 injured).
Federal crash records (FARS 2020–2023): 2000 Chrysler Town and Country vehicles were involved in 13 fatal crashes with 11 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Power Train | 52 | 17% |
| Engine and Engine Cooling | 47 | 15% |
| Air Bags | 30 | 10% |
| Seats | 29 | 9% |
| Service Brakes, Hydraulic | 29 | 9% |
| Steering | 25 | 8% |
| Electrical System | 24 | 8% |
| Structure | 22 | 7% |
| Suspension | 22 | 7% |
| Vehicle Speed Control | 13 | 4% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Half of the failures with a reported odometer reading occurred by 81,000 miles (middle 50% between 54,000 and 117,000 miles), based on 165 complaints that included mileage.
Complaints by incident year
What owners report
“Cruse cont does not work horn not working and air bag light is on. All of them worked off and on for a time but not now06”
Air Bags · filed Nov 8, 2018
“This letter is regarding a manufacturer defect in the 2000 plymouth grand voyager and 2000 chrysler town and country vans. We own both vehicles, and both have experienced this problem. There is an issue with the vehicles in wet weather. When it rains and the driver goes through water, the vehicles shut themselves down…”
Fuel/propulsion System · filed Aug 18, 2018
“In front end collision with a pole on a city street -passenger airbag deployed, driver airbag did not deploy”
Air Bags · filed May 17, 2018
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- DRIVER AIR BAG CLOCKSPRING FAILURE
Engineering Analysis EA04013 · opened Jun 4, 2004 · closed May 25, 2005 · led to recall 04V480000
- OVERHEATING OF SEAT HEATERS
Preliminary Evaluation PE04017 · opened Feb 18, 2004 · closed Jun 21, 2004
- AIR BAG CLOCKSPRING
Engineering Analysis EA01007 · opened Feb 21, 2001 · closed Nov 22, 2002 · led to recall 02V293000
- DC MINIVAN FUEL INJECTOR RAIL LEAK
Recall Query RQ00008 · opened Mar 9, 2000 · closed Mar 18, 2002 · led to recall 00V268000
Technical service bulletins
81 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2000 Chrysler Town and Country. The 10 most recent:
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not…
9004275 · Service Bulletin/Repair Instructions · issued Jul 22, 2020
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not…
9004275 · Service Bulletin/Repair Instructions · issued Jul 22, 2020
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery…
08-049-20 · Service Bulletin/Repair Instructions · issued Apr 22, 2020
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100519 · Service Bulletin/Repair Instructions · issued Nov 20, 2019
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
3100319 · Service Bulletin/Repair Instructions · issued Nov 20, 2019
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100619 · Service Bulletin/Repair Instructions · issued Nov 20, 2019
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
31-005-19 · Service Bulletin/Repair Instructions · issued Nov 20, 2019
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
31-003-19 · Service Bulletin/Repair Instructions · issued Nov 20, 2019
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
31-006-19 · Service Bulletin/Repair Instructions · issued Nov 20, 2019
Wiper If Mopar OE wipers are unavailable, the below alternatives can be offered instead. 05066964A$ = WBRW0011A$ 05066973A$ = WB000019A$ or WBF00019A$ 05096134A$ = WB000027A$ or WBF00028A$ 55154762A$ = WB000013A$…
9003623 · Service Bulletin/Repair Instructions · issued Nov 16, 2016
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2000 Chrysler Town and Country has 2 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2000 Chrysler Town and Country?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 81,000 miles — budget accordingly if the car is approaching that mileage.