2011 Chrysler Town and Country problems & reliability
773 owner complaints filed with NHTSA for the 2011 Chrysler Town and Country, alongside 3 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
12 complaints report injuries (20 injured).
Federal crash records (FARS 2020–2023): 2011 Chrysler Town and Country vehicles were involved in 27 fatal crashes with 16 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Electrical System | 523 | 68% |
| Engine | 107 | 14% |
| Fuel/propulsion System | 106 | 14% |
| Unknown OR Other | 58 | 8% |
| Service Brakes | 51 | 7% |
| Power Train | 39 | 5% |
| Structure | 37 | 5% |
| Air Bags | 24 | 3% |
| Steering | 21 | 3% |
| Electronic Stability Control (esc) | 18 | 2% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Half of the failures with a reported odometer reading occurred by 68,000 miles (middle 50% between 41,000 and 103,500 miles), based on 545 complaints that included mileage.
Complaints by incident year
What owners report
“Odometer Fraud. The contact purchased a 2011 Chrysler Town and Country. The contact stated that the vehicle was purchased from the Facebook Marketplace. The vehicle was taken to the DMV to be titled, and it was discovered that the title had been altered. The odometer reading was scratched off the title, and the…”
Electrical System · filed Mar 20, 2026
“The tipm fuel pump relay is faulty causing the car to start intermittently. It also stalled on a main road without any warning with my kids in the car. Luckily I was able to put the flashers on and drift to the side and others were able to get around without any accident. However they came close to hitting myself and…”
Fuel/propulsion System · filed Feb 22, 2026
“It stalls to turn on even when I changed everything from, fuel pump, fuel pump relay, heater pumps, alternator, new battery. And it still won’t turn on it’s been happening for 4 months now. And I changed things that were recommended. I do my oil change every time I need as well.”
Fuel/propulsion System · filed Feb 5, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Active Head Rest Inadvertent Deployment
Preliminary Evaluation PE19014 · opened Sep 9, 2019 · closed Feb 25, 2026
- Totally Integrated Power Module Failure
Defect Petition DP14004 · opened Sep 25, 2014 · closed Jul 24, 2015
Technical service bulletins
169 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2011 Chrysler Town and Country. The 10 most recent:
Pad kit - rear disc brake, front disc brake
108463 · Service Bulletin/Repair Instructions · issued Nov 18, 2025
Pad kit - rear disc brake, front disc brake
108464 · Service Bulletin/Repair Instructions · issued Nov 17, 2025
Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to RESET the AHR following the Procedure.
9100456 · Service Bulletin/Repair Instructions · issued Nov 27, 2024
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service…
9100226 · Service Bulletin/Repair Instructions · issued Sep 15, 2023
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service…
9100226 · Service Bulletin/Repair Instructions · issued Sep 15, 2023
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
9100196 · Service Bulletin/Repair Instructions · issued Jul 27, 2023
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also…
9003357A · Service Bulletin/Repair Instructions · issued Feb 22, 2023
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also…
9003357a · Service Bulletin/Repair Instructions · issued Feb 22, 2023
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on…
9003357 · Service Bulletin/Repair Instructions · issued Feb 14, 2023
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on…
9003357 · Service Bulletin/Repair Instructions · issued Feb 14, 2023
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2011 Chrysler Town and Country has 3 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2011 Chrysler Town and Country?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 68,000 miles — budget accordingly if the car is approaching that mileage.