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1999 Chrysler Town and Country problems & reliability

362 owner complaints filed with NHTSA for the 1999 Chrysler Town and Country, alongside 4 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
362
Recall campaigns
4
Fire reports
28 (8%)
Crash reports
18 (5%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
17–18 MPG combined
City 16 · highway 22 (typical trim)
Service bulletins (TSBs)
113
Manufacturer communications on file
Defect investigations
8
NHTSA ODI probes naming this model year

13 complaints report injuries (23 injured, 11 deaths reported).

Federal crash records (FARS 20202023): 1999 Chrysler Town and Country vehicles were involved in 7 fatal crashes with 5 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Air Bags59
Electrical System56
Seats48
Power Train44
Engine and Engine Cooling34
Suspension32
Wheels28
Steering25
Service Brakes, Hydraulic21
Structure17

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 89,000 miles (middle 50% between 60,000 and 120,000 miles), based on 165 complaints that included mileage.

under 20k
2
20–40k
6
40–60k
30
60–80k
34
80–100k
26
100–150k
47
150k+
20

Complaints by incident year

98
99
00
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
18
19

What owners report

  • Strut mounts are very rusty, the Chrysler recommended repair could not be done, due to extensive rust around the strut tower. This is confirmed by many other owners of this year and generation of vehicle. The vehicle is is good shape except for this and the problem was caused by a manufacturing defect which allowed…

    Structure · filed Jun 5, 2024

  • The heated seat on the driver side was heating up so hot that it would burn your bottom. Now it has seizes to work even with repairs.

    Seats · filed Nov 2, 2019

  • Air bag light constantly on, no horn no cruise control no radio control. Went to dealer for recall on airbag steering wheel clock spring and was told I would have to pay for diagnostic and also pay for part " in case it was not covered. This is not how a safety recall should be performed to my understanding

    Air Bags · filed Sep 19, 2019

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

113 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 1999 Chrysler Town and Country. The 10 most recent:

  • KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not…

    9004275 · Service Bulletin/Repair Instructions · issued Jul 22, 2020

  • KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not…

    9004275 · Service Bulletin/Repair Instructions · issued Jul 22, 2020

  • Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery…

    08-049-20 · Service Bulletin/Repair Instructions · issued Apr 22, 2020

  • Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

    3100519 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

    3100319 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

    3100619 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

    31-005-19 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

    31-003-19 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

    31-006-19 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Wiper If Mopar OE wipers are unavailable, the below alternatives can be offered instead. 05066964A$ = WBRW0011A$ 05066973A$ = WB000019A$ or WBF00019A$ 05096134A$ = WB000027A$ or WBF00028A$ 55154762A$ = WB000013A$…

    9003623 · Service Bulletin/Repair Instructions · issued Nov 16, 2016

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 1999 Chrysler Town and Country has 4 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 1999 Chrysler Town and Country?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 89,000 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Chrysler or NHTSA.