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1998 Chrysler Town and Country problems & reliability

296 owner complaints filed with NHTSA for the 1998 Chrysler Town and Country, alongside 4 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
296
Recall campaigns
4
Fire reports
20 (7%)
Crash reports
12 (4%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
17–18 MPG combined
City 16 · highway 22 (typical trim)
Service bulletins (TSBs)
134
Manufacturer communications on file
Defect investigations
6
NHTSA ODI probes naming this model year

9 complaints report injuries (11 injured).

Federal crash records (FARS 20202023): 1998 Chrysler Town and Country vehicles were involved in 4 fatal crashes with 4 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Engine and Engine Cooling67
Electrical System62
Air Bags45
Power Train30
Steering30
Suspension18
Service Brakes, Hydraulic16
Fuel System, Gasoline15
Vehicle Speed Control12
Exterior Lighting10

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 97,000 miles (middle 50% between 69,700 and 140,000 miles), based on 111 complaints that included mileage.

under 20k
2
20–40k
5
40–60k
10
60–80k
22
80–100k
18
100–150k
33
150k+
21

Complaints by incident year

97
98
99
00
01
02
03
04
05
06
07
08
10
11
12
13
14
15
17

What owners report

  • This vehicle has stalled while driving on the highway with my kids in the car leaving me with no power no brake had to quickly turn off to the shoulder and try to restart it is happening on a daily basis and is very dangerous I had a recall part replaced by dealer and still nothing something has to be done as I see…

    Service Brakes · filed Jun 13, 2017

  • While driving in snow and rain for one day the steering wheel froze up, the battery light went on, and I was no longer able to drive. I was on a flat street and in motion when it occurred.

    Engine · filed Dec 13, 2015

  • Complete failure of the brake system due to a rupture of a brake line. Lucky for us we were on a flat section of road and drifted to a stop. If we had been three seconds later we would have crashed into cross traffic.

    Service Brakes · filed Sep 12, 2015

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

134 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 1998 Chrysler Town and Country. The 10 most recent:

  • KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not…

    9004275 · Service Bulletin/Repair Instructions · issued Jul 22, 2020

  • KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not…

    9004275 · Service Bulletin/Repair Instructions · issued Jul 22, 2020

  • Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery…

    08-049-20 · Service Bulletin/Repair Instructions · issued Apr 22, 2020

  • Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

    3100519 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

    3100319 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

    3100619 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

    31-005-19 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

    31-003-19 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

    31-006-19 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Wiper If Mopar OE wipers are unavailable, the below alternatives can be offered instead. 05066964A$ = WBRW0011A$ 05066973A$ = WB000019A$ or WBF00019A$ 05096134A$ = WB000027A$ or WBF00028A$ 55154762A$ = WB000013A$…

    9003623 · Service Bulletin/Repair Instructions · issued Nov 16, 2016

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 1998 Chrysler Town and Country has 4 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 1998 Chrysler Town and Country?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 97,000 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Chrysler or NHTSA.