2004 Chrysler Town and Country problems & reliability
167 owner complaints filed with NHTSA for the 2004 Chrysler Town and Country, alongside 1 safety recall campaign. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
7 complaints report injuries (16 injured).
Federal crash records (FARS 2020–2023): 2004 Chrysler Town and Country vehicles were involved in 21 fatal crashes with 10 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Fuel/propulsion System | 33 | 20% |
| Fuel System, Gasoline | 25 | 15% |
| Electrical System | 23 | 14% |
| Steering | 22 | 13% |
| Engine and Engine Cooling | 16 | 10% |
| Air Bags | 14 | 8% |
| Power Train | 13 | 8% |
| Engine | 9 | 5% |
| Exterior Lighting | 9 | 5% |
| Structure | 9 | 5% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Half of the failures with a reported odometer reading occurred by 74,000 miles (middle 50% between 35,500 and 122,000 miles), based on 143 complaints that included mileage.
Complaints by incident year
What owners report
“I went to turn on my headlights, and they didn't come on. All the other lights work. Parking, dash, tail, and the high beam indicator. But no headlights. Also l read that people complained about windshield washer' not working. I tried mine and they also didn't work. I see there is a recall on same problem with the…”
Exterior Lighting · filed Jul 10, 2021
“I'm driving and some how it seems like my transmission is slipping and it will go back to the actual driving pattern in about 5 to 6 min after it stalls”
Power Train · filed Sep 16, 2019
“The airbag it's been turning off and on constantly. I hadn't have any type of accident at all but now every time I'm driving on the street and the highway the airbag light turns on and stays on for most part of my driving. This is the only car I have and I drive all the time the light will turn on mostly while I'm…”
Air Bags · filed Aug 15, 2019
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Engine Stall After Refueling
Defect Petition DP14002 · opened Sep 5, 2014 · closed Apr 6, 2015
Technical service bulletins
79 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2004 Chrysler Town and Country. The 10 most recent:
Security Module Lock Out After Entering the PIN to Unlock The Wireless Control Module (WCM)
S2208000136 · Service Bulletin/Repair Instructions · issued Jul 9, 2022
Security Module Lock Out After Entering the PIN to Unlock The Wireless Control Module (WCM)
S2208000136 · Service Bulletin/Repair Instructions · issued Jul 9, 2022
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not…
9004275 · Service Bulletin/Repair Instructions · issued Jul 22, 2020
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not…
9004275 · Service Bulletin/Repair Instructions · issued Jul 22, 2020
Disinfectant Solution Recommended for COVID-19
23-015-20 · Service Bulletin/Repair Instructions · issued Apr 30, 2020
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery…
08-049-20 · Service Bulletin/Repair Instructions · issued Apr 22, 2020
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100519 · Service Bulletin/Repair Instructions · issued Nov 20, 2019
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
3100319 · Service Bulletin/Repair Instructions · issued Nov 20, 2019
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100619 · Service Bulletin/Repair Instructions · issued Nov 20, 2019
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
31-005-19 · Service Bulletin/Repair Instructions · issued Nov 20, 2019
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2004 Chrysler Town and Country has 1 NHTSA recall campaign — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2004 Chrysler Town and Country?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 74,000 miles — budget accordingly if the car is approaching that mileage.