2003 Chrysler Town and Country problems & reliability
245 owner complaints filed with NHTSA for the 2003 Chrysler Town and Country, alongside 2 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
18 complaints report injuries (28 injured, 2 deaths reported).
Federal crash records (FARS 2020–2023): 2003 Chrysler Town and Country vehicles were involved in 29 fatal crashes with 24 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Steering | 52 | 21% |
| Electrical System | 40 | 16% |
| Power Train | 28 | 11% |
| Air Bags | 25 | 10% |
| Engine and Engine Cooling | 17 | 7% |
| Visibility | 17 | 7% |
| Exterior Lighting | 16 | 7% |
| Structure | 15 | 6% |
| Latches/locks/linkages | 14 | 6% |
| Service Brakes, Hydraulic | 12 | 5% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Half of the failures with a reported odometer reading occurred by 61,000 miles (middle 50% between 30,807 and 90,750 miles), based on 182 complaints that included mileage.
Complaints by incident year
What owners report
“While driving the van in town it completely shut off. I was driving straight at 35 mph. It would not restart and had to be towed to service garage. When it shut off the first time all of the dash warning lights came on for a second then shut off. The garage said the ignition switch had to be replaced and the main…”
Engine · filed Oct 21, 2025
“Power steering failure and water pump failure smoking under hood and power steering fluid all on the exhaust system almost caught fire.”
Steering · filed Aug 18, 2023
“Vehicle poor design on the alternator bracket. Can't find a brand new part and every used part I find it has the exact same break in the same spot.”
Unknown OR Other · filed Mar 29, 2021
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Engine Stall After Refueling
Defect Petition DP14002 · opened Sep 5, 2014 · closed Apr 6, 2015
- POWER LIFTGATE LATCH
Engineering Analysis EA04031 · opened Nov 22, 2004 · closed Apr 7, 2005 · led to recall 05V134000
- POWER LIFTGATE LATCH
Preliminary Evaluation PE04054 · opened Jul 30, 2004 · closed Nov 22, 2004
Technical service bulletins
79 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2003 Chrysler Town and Country. The 10 most recent:
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not…
9004275 · Service Bulletin/Repair Instructions · issued Jul 22, 2020
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not…
9004275 · Service Bulletin/Repair Instructions · issued Jul 22, 2020
Disinfectant Solution Recommended for COVID-19
23-015-20 · Service Bulletin/Repair Instructions · issued Apr 30, 2020
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery…
08-049-20 · Service Bulletin/Repair Instructions · issued Apr 22, 2020
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100519 · Service Bulletin/Repair Instructions · issued Nov 20, 2019
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
3100319 · Service Bulletin/Repair Instructions · issued Nov 20, 2019
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100619 · Service Bulletin/Repair Instructions · issued Nov 20, 2019
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
31-005-19 · Service Bulletin/Repair Instructions · issued Nov 20, 2019
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
31-003-19 · Service Bulletin/Repair Instructions · issued Nov 20, 2019
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
31-006-19 · Service Bulletin/Repair Instructions · issued Nov 20, 2019
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2003 Chrysler Town and Country has 2 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2003 Chrysler Town and Country?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 61,000 miles — budget accordingly if the car is approaching that mileage.