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RecallGazette

Vehicle problems, recalls & safety intelligence

Ford Escape 2020–2024technical service bulletin

Bulletin SSM 52774 · NHTSA communication 11006452 · issued Aug 2, 2024

Technical service bulletin
communication type
Unknown OR Other
component
2020–2024
model years
18
vehicle entries

Official summary

Some 2020-2024 Escape/Explorer, 2021-2024 F-150, 2022-2024 Maverick and 2024 Nautilus vehicles equipped with a full hybrid electric vehicle (FHEV) powertrain may exhibit a cable connection error screen from the Midtronics xRC-3363 High Voltage Battery Rescue Charger. The xRC-3363 will prompt the technician to verify the low voltage connections when no actual fault is present. This may be due to the software level of the Midtronics xRC-3363 High Voltage Battery Rescue Charger.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.