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1998 Jeep Cherokee problems & reliability

399 owner complaints filed with NHTSA for the 1998 Jeep Cherokee, alongside 3 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
399
Recall campaigns
3
Fire reports
5 (1%)
Crash reports
34 (9%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
16–20 MPG combined
City 16 · highway 19 (typical trim)
Service bulletins (TSBs)
80
Manufacturer communications on file
Defect investigations
1
NHTSA ODI probes naming this model year

21 complaints report injuries (31 injured, 1 deaths reported).

Federal crash records (FARS 20202023): 1998 Jeep Cherokee vehicles were involved in 32 fatal crashes with 21 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Service Brakes, Hydraulic80
Power Train65
Air Bags52
Electrical System47
Fuel System, Gasoline32
Engine and Engine Cooling30
Structure27
Fuel System, Other23
Suspension18
Seat Belts17

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 100,000 miles (middle 50% between 63,123 and 150,000 miles), based on 73 complaints that included mileage.

under 20k
4
20–40k
5
40–60k
7
60–80k
12
80–100k
8
100–150k
17
150k+
20

Complaints by incident year

97
98
99
00
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
17
19
21
24

What owners report

  • The contact owns a 1998 Jeep Cherokee equipped with Goodyear Tires, Tire Line: Wrangler Radial A/S, Tire Size: 275/75/R15, DOT Number: 1PJHLFNWR. The contact stated that he had purchased two tires from Walmart that were installed in the rear of the vehicle. The contact stated while driving from a complete stop, the…

    Tires · filed Feb 23, 2024

  • Air bag light is on, we find a recall that is open and active. Bright vehicle to yaklin for repair and they declined the repair because the part has been discontinued.

    Air Bags · filed Apr 12, 2021

  • Jeep developed communication issues, dash displayed "no bus." one morning I started the jeep and went to shift to gear and the passenger air bag deployed. Took it up the road and back thinking I had a communication issue to diagnose, the drivers air bag deployed turning on my road. Seemed to happen when pressing the…

    Air Bags · filed Jan 2, 2020

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

80 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 1998 Jeep Cherokee. The 10 most recent:

  • KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not…

    9004275 · Service Bulletin/Repair Instructions · issued Jul 22, 2020

  • KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not…

    9004275 · Service Bulletin/Repair Instructions · issued Jul 22, 2020

  • Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery…

    08-049-20 · Service Bulletin/Repair Instructions · issued Apr 22, 2020

  • Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

    3100519 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

    3100319 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

    3100619 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

    31-005-19 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

    31-003-19 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

    31-006-19 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Valve Body. These may cause over drive cycling.

    R2118796A · Service Bulletin/Repair Instructions · issued Feb 26, 2016

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 1998 Jeep Cherokee has 3 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 1998 Jeep Cherokee?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 100,000 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Jeep or NHTSA.