2000 Jeep Cherokee problems & reliability
369 owner complaints filed with NHTSA for the 2000 Jeep Cherokee, alongside 1 safety recall campaign. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
13 complaints report injuries (23 injured).
Federal crash records (FARS 2020–2023): 2000 Jeep Cherokee vehicles were involved in 25 fatal crashes with 15 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Service Brakes, Hydraulic | 104 | 28% |
| Engine and Engine Cooling | 53 | 14% |
| Electrical System | 44 | 12% |
| Suspension | 33 | 9% |
| Power Train | 29 | 8% |
| Air Bags | 26 | 7% |
| Seats | 22 | 6% |
| Steering | 22 | 6% |
| Fuel System, Gasoline | 17 | 5% |
| Tires | 13 | 4% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Half of the failures with a reported odometer reading occurred by 72,000 miles (middle 50% between 42,450 and 121,700 miles), based on 131 complaints that included mileage.
Complaints by incident year
What owners report
“Tl* the contact owns a 2000 jeep cherokee. After inserting the key into the ignition switch, the vehicle would not start and a message indicating the key was not recognized was displayed. The vehicle was not diagnosed or repaired. Lindsey chrysler (8100 centreville rd, manassas, va) was notified of the failure. The…”
Electrical System · filed Aug 26, 2019
“I have tried to reach out to transamerican auto parts in regards to recall 18e-072 and after being on hold for hours and multiple emails, I am not able to contact them.”
Suspension · filed Mar 8, 2019
“Brake light started coming on intermittently, but is now on constantly. Once in a great while it will not light up when starting the car, but most of the time it comes on when starting the car and stays on continuously.”
Air Bags · filed Jan 30, 2019
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Crash Related Fuel Tank Fires
Engineering Analysis EA12005 · opened Jun 12, 2012 · closed Nov 14, 2014 · led to recall 13V252000
Technical service bulletins
55 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2000 Jeep Cherokee. The 10 most recent:
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not…
9004275 · Service Bulletin/Repair Instructions · issued Jul 22, 2020
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not…
9004275 · Service Bulletin/Repair Instructions · issued Jul 22, 2020
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery…
08-049-20 · Service Bulletin/Repair Instructions · issued Apr 22, 2020
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100519 · Service Bulletin/Repair Instructions · issued Nov 20, 2019
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
3100319 · Service Bulletin/Repair Instructions · issued Nov 20, 2019
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100619 · Service Bulletin/Repair Instructions · issued Nov 20, 2019
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
31-005-19 · Service Bulletin/Repair Instructions · issued Nov 20, 2019
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
31-003-19 · Service Bulletin/Repair Instructions · issued Nov 20, 2019
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
31-006-19 · Service Bulletin/Repair Instructions · issued Nov 20, 2019
Valve Body. These may cause over drive cycling.
R2118796A · Service Bulletin/Repair Instructions · issued Feb 26, 2016
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2000 Jeep Cherokee has 1 NHTSA recall campaign — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2000 Jeep Cherokee?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 72,000 miles — budget accordingly if the car is approaching that mileage.