Friday, August 7, 2026
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1999 Jeep Cherokee problems & reliability

366 owner complaints filed with NHTSA for the 1999 Jeep Cherokee, alongside 2 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
366
Recall campaigns
2
Fire reports
18 (5%)
Crash reports
41 (11%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
16–20 MPG combined
City 16 · highway 20 (typical trim)
Service bulletins (TSBs)
71
Manufacturer communications on file
Defect investigations
1
NHTSA ODI probes naming this model year

25 complaints report injuries (27 injured, 3 deaths reported).

Federal crash records (FARS 20202023): 1999 Jeep Cherokee vehicles were involved in 34 fatal crashes with 24 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Service Brakes, Hydraulic95
Power Train53
Air Bags38
Engine and Engine Cooling36
Visibility36
Electrical System26
Steering24
Suspension22
Seat Belts17
Seats15

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 78,000 miles (middle 50% between 52,794 and 115,250 miles), based on 92 complaints that included mileage.

under 20k
4
20–40k
10
40–60k
13
60–80k
21
80–100k
10
100–150k
21
150k+
13

Complaints by incident year

98
99
00
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
21
23

What owners report

  • The contact owns a 1999 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated, and the instrument gauges failed to operate as designed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of…

    Air Bags · filed Aug 1, 2023

  • The airbag light is on all the time and the horn does not work. Failed clock spring. Mileage 123,000. 1999 Jeep Classic. No cruise control.

    Unknown OR Other · filed Sep 18, 2021

  • 1999 jeep cherokee. Consumer writes in regards to airbag safety recall. *ld the consumer stated the manufacturer and dealer were not able to find the parts necessary to repair the vehicle due to the vehicle's age. The vehicle was included in the recall.*js

    Air Bags · filed Aug 19, 2020

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

71 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 1999 Jeep Cherokee. The 10 most recent:

  • KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not…

    9004275 · Service Bulletin/Repair Instructions · issued Jul 22, 2020

  • KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not…

    9004275 · Service Bulletin/Repair Instructions · issued Jul 22, 2020

  • Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery…

    08-049-20 · Service Bulletin/Repair Instructions · issued Apr 22, 2020

  • Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

    3100519 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

    3100319 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

    3100619 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

    31-005-19 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

    31-003-19 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

    31-006-19 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Valve Body. These may cause over drive cycling.

    R2118796A · Service Bulletin/Repair Instructions · issued Feb 26, 2016

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 1999 Jeep Cherokee has 2 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 1999 Jeep Cherokee?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 78,000 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Jeep or NHTSA.