Friday, August 7, 2026
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1997 Jeep Cherokee problems & reliability

390 owner complaints filed with NHTSA for the 1997 Jeep Cherokee, alongside 3 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.

Owner complaints
390
Recall campaigns
3
Fire reports
7 (2%)
Crash reports
44 (11%)

Each complaint is counted once (by NHTSA case number), even when it names several vehicles.

NCAP overall rating
Not rated
NHTSA 5-star program
EPA fuel economy
15–20 MPG combined
City 15 · highway 20 (typical trim)
Service bulletins (TSBs)
87
Manufacturer communications on file
Defect investigations
2
NHTSA ODI probes naming this model year

22 complaints report injuries (27 injured, 1 deaths reported).

Federal crash records (FARS 20202023): 1997 Jeep Cherokee vehicles were involved in 14 fatal crashes with 11 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.

Most reported problems

ComponentComplaints
Fuel System, Gasoline85
Service Brakes, Hydraulic62
Fuel System, Other52
Power Train47
Engine and Engine Cooling45
Air Bags28
Electrical System23
Vehicle Speed Control15
Equipment12
Latches/locks/linkages11

Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.

Common symptoms owners describe

Keyword analysis of complaint narratives; one complaint can describe several symptoms.

Mileage when problems occurred

Half of the failures with a reported odometer reading occurred by 104,040 miles (middle 50% between 80,000 and 157,250 miles), based on 48 complaints that included mileage.

under 20k
1
20–40k
1
40–60k
5
60–80k
4
80–100k
10
100–150k
12
150k+
15

Complaints by incident year

96
97
98
99
00
01
02
03
04
05
07
08
09
10
11
12
13
14
15
16
18
20

What owners report

  • Tl* the contact owns a 1997 jeep cherokee. The contact stated that after starting the vehicle, both the driver side and passenger side air bags erroneously deployed. During the incident, the contact sustained a head injury which required medical emergency treatment. The cause of the failure was not determined. The…

    Air Bags · filed Oct 9, 2020

  • Takata recall when I engage high beams or turn on my right blinker my hazards flash quickly in the back only. I have been pulled over multiple times due to this issue. Have had multifunction switch replaced.

    Exterior Lighting · filed Dec 9, 2018

  • Tl* the contact owns a 1997 jeep cherokee. Upon depressing the brake pedal, it traveled to the floorboard. The contact stated that there was a complete loss of brake power. The dealer (cueter chrysler jeep dodge ram in ypsilanti, michigan) was made aware of the failure. The vehicle was not diagnosed or repaired. The…

    Service Brakes · filed May 4, 2018

Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.

Federal defect investigations

Technical service bulletins

87 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 1997 Jeep Cherokee. The 10 most recent:

  • Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery…

    08-049-20 · Service Bulletin/Repair Instructions · issued Apr 22, 2020

  • Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

    3100519 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

    3100319 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

    3100619 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

    31-005-19 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

    31-003-19 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

    31-006-19 · Service Bulletin/Repair Instructions · issued Nov 20, 2019

  • Valve Body. These may cause over drive cycling.

    R2118796A · Service Bulletin/Repair Instructions · issued Feb 26, 2016

  • Child Seat Tether Anchor Installation This bulletin describes procedures to install Child Seat Tether Anchors based on Customer Request. Retrofits are subject to part availability. Vehicles in the following list that…

    23-014-15 · Service Bulletin/Repair Instructions · issued Apr 23, 2015

  • Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator…

    9002849 · Service Bulletin/Repair Instructions · issued Sep 3, 2014

TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.

Safety recalls

The 1997 Jeep Cherokee has 3 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.

Check whether your specific vehicle is affected

Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.

Check VIN on NHTSA →

Buying a used 1997 Jeep Cherokee?

  • · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
  • · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
  • · Owners most often reported problems around 104,040 miles — budget accordingly if the car is approaching that mileage.
About this data. Complaint figures come from the NHTSA Office of Defects Investigation consumer complaint database and count unique complaints (one per NHTSA case number). Complaints are submitted by vehicle owners and are not independently verified; complaint volume also reflects how many of these vehicles are on the road. Recall data comes from the official NHTSA recall database. This page is not affiliated with Jeep or NHTSA.