2014 Jeep Cherokee power train problems
1,468 owner complaints filed with NHTSA name the power train on the 2014 Jeep Cherokee — 56% of all complaints for this model year.
What owners report
“This issue has occurred on several occasions. I successfully reverse but when I switch back to "drive" the vehicle enters a neutral state. When driving on the highway, the vehicle has slowed itself to 40mph and continues to slow itself until it becomes disabled. I currently see there has been a…”
filed Sep 9, 2026
“The PTU has failed and now my warranty claim is being denied. I drive a 2014 Jeep Cherokee and this is a COMMON issue with this car. It unfortunately has not fallen under a recall that I can see anywhere even though so many others have.”
filed Sep 8, 2026
“I purchesed the vehicle in April of 2024, test drove it and it drove fine, the dealership said they had to service a recall of the transfer case before I could take the car home. Once I picked the car up and drove it for a few days it was driving very weird and had low speed shuttering, I took it back to the…”
filed Sep 4, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Related recalls
- Relative movement in the Power Transfer Unit (PTU) between the differential input splines…Campaign 20V343000 · Jun 11, 2020
- In the event that a clutch becomes stuck in the transmission, the transmission software…Campaign 19V447000 · Jun 13, 2019
- Transmission sensor clusters may have insufficient crimps in the transmission wire…Campaign 16V529000 · Jul 12, 2016
Related service bulletins
Service 4wd Light On, AWD System Service Required Message Illuminated. Diagnostic Trouble Code (DTC) C14A7-97 PTU Motor Component Or System Operation Obstructed Or Blocked.
S1721000016 REV.B · Service Bulletin/Repair Instructions · issued Dec 19, 2025
Power Train problems in other Cherokee years
| Year | Reports | Share |
|---|---|---|
| 2022 Cherokee | 27 | 54% |
| 2021 Cherokee | 93 | 57% |
| 2020 Cherokee | 170 | 57% |
| 2019 Cherokee | 801 | 49% |
| 2018 Cherokee | 292 | 43% |
| 2017 Cherokee | 646 | 48% |
| 2016 Cherokee | 629 | 45% |
| 2015 Cherokee | 1,002 | 56% |
| 2001 Cherokee | 24 | 10% |
| 2000 Cherokee | 29 | 8% |
| 1999 Cherokee | 53 | 14% |
| 1998 Cherokee | 65 | 16% |
Other reported problem areas on the 2014 Jeep Cherokee
Counts are unique NHTSA complaints naming this component group. Complaints are unverified owner reports; mileage is computed only from complaints that included a usable odometer reading.