Dodge Durango 2011–2018 — technical service bulletin
Bulletin 69921 · NHTSA communication 10184439 · issued Nov 11, 2020
Technical service bulletin
communication type
Equipment Adaptive/mobility
component
2011–2018
model years
16
vehicle entries
Official summary
Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B)
Vehicles covered
- 2011 Dodge Durango
- 2012 Dodge Durango
- 2013 Dodge Durango
- 2014 Dodge Durango
- 2015 Dodge Durango
- 2016 Dodge Durango
- 2017 Dodge Durango
- 2018 Dodge Durango
- 2011 Jeep Grand Cherokee
- 2012 Jeep Grand Cherokee
- 2013 Jeep Grand Cherokee
- 2014 Jeep Grand Cherokee
- 2015 Jeep Grand Cherokee
- 2016 Jeep Grand Cherokee
- 2017 Jeep Grand Cherokee
- 2018 Jeep Grand Cherokee
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.