2011 Dodge Durango problems & reliability
797 owner complaints filed with NHTSA for the 2011 Dodge Durango, alongside 8 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
8 complaints report injuries (11 injured).
Federal crash records (FARS 2020–2023): 2011 Dodge Durango vehicles were involved in 21 fatal crashes with 9 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Electrical System | 513 | 64% |
| Engine | 179 | 22% |
| Fuel/propulsion System | 119 | 15% |
| Service Brakes | 78 | 10% |
| Power Train | 51 | 6% |
| Unknown OR Other | 50 | 6% |
| Steering | 27 | 3% |
| Air Bags | 21 | 3% |
| Electronic Stability Control (esc) | 21 | 3% |
| Vehicle Speed Control | 19 | 2% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Half of the failures with a reported odometer reading occurred by 67,889 miles (middle 50% between 48,850 and 94,000 miles), based on 594 complaints that included mileage.
Complaints by incident year
What owners report
“The contact owns a 2011 Dodge Durango. The contact stated that the vehicle stalled while starting the vehicle. The contact stated that the VIN was not included in NHTSA Campaign Number: 19V813000 (Electrical System). The contact stated that the failure was like the failure listed in the recall notification. The…”
Electrical System · filed Jun 15, 2026
“To whom it may concern, On [XXX] at around [XXX] PST, I was taking my car to get a car wash at Quick Quack Car Wash located in [XXX] . While waiting in line for the other cars to go in, all of sudden I see a huge fire flame shoot out from under the hood. My car was on full fire extremely rapidly, in front of the…”
Engine · filed May 25, 2026
“Had an oil check in which they checked the breaks. Reported breaks as a 3. They recommended new brake pads. I only put 6000 miles on the car since I purchased it. It has 24747 miles and needs new rear brakes. I spoke to the service rep Jake and he could not do anything to help with repair. Feel like there is a problem…”
Service Brakes · filed Nov 8, 2025
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Active Head Rest Inadvertent Deployment
Preliminary Evaluation PE19014 · opened Sep 9, 2019 · closed Feb 25, 2026
- Post 14V-391 Headliner Fires
Recall Query RQ15003 · opened May 1, 2015 · closed Jul 6, 2016 · led to recall 15V879000
- Totally Integrated Power Module Failure
Defect Petition DP14004 · opened Sep 25, 2014 · closed Jul 24, 2015
- Headliner Fires
Engineering Analysis EA14001 · opened Jan 10, 2014 · closed Aug 12, 2014 · led to recall 14V391000
- Headliner Fires
Preliminary Evaluation PE13027 · opened Aug 19, 2013 · closed Jan 14, 2014
Technical service bulletins
156 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2011 Dodge Durango. The 10 most recent:
SPEAKER - NONE
110603 · Service Bulletin/Repair Instructions · issued Mar 3, 2026
SPEAKER - NONE
110604 · Service Bulletin/Repair Instructions · issued Mar 3, 2026
Evaporator - air conditioning & core - heater
107614 · Service Bulletin/Repair Instructions · issued Sep 30, 2025
Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
9100645 · Service Bulletin/Repair Instructions · issued Aug 15, 2025
Hose and tube - heater supply and return
103801 · Service Bulletin/Repair Instructions · issued Mar 6, 2025
Hose and tube - heater supply and return
103833 · Service Bulletin/Repair Instructions · issued Mar 6, 2025
Plate - Planetary
101232 · Service Bulletin/Repair Instructions · issued Oct 30, 2024
STEP KIT - TUBULAR SIDE
98322 · Other · issued May 23, 2024
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service…
9100226 · Service Bulletin/Repair Instructions · issued Sep 15, 2023
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service…
9100226 · Service Bulletin/Repair Instructions · issued Sep 15, 2023
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2011 Dodge Durango has 8 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2011 Dodge Durango?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 67,889 miles — budget accordingly if the car is approaching that mileage.