2014 Ford Fusion Energi problems & reliability
33 owner complaints filed with NHTSA for the 2014 Ford Fusion Energi. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
1 complaint report injuries (1 injured).
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Electrical System | 7 | 21% |
| Power Train | 5 | 15% |
| Seat Belts | 5 | 15% |
| Unknown OR Other | 5 | 15% |
| Engine | 4 | 12% |
| Steering | 3 | 9% |
| Air Bags | 1 | 3% |
| Back Over Prevention | 1 | 3% |
| Engine and Engine Cooling | 1 | 3% |
| Equipment | 1 | 3% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Mileage when problems occurred
Half of the failures with a reported odometer reading occurred by 45,013 miles (middle 50% between 19,500 and 70,698 miles), based on 24 complaints that included mileage.
Complaints by incident year
What owners report
“The car is suffering random shutdown and intermittent times. The battery is no longer holding a charge and when it shuts down this places me at extreme risk. Ford is unable to fix it so this is no longer happening without replacing the High Voltage battery - battery from ford alone is 11k. I cannot be the only one who…”
Engine · filed Jul 11, 2026
“The contact owns a 2014 Ford Fusion Energi. The contact stated that the rear passenger’s and driver’s side seat belts failed to latch securely. The manufacturer was notified of the failure and informed the contact that there were no recalls on the VIN for the failure. The vehicle was not repaired. The failure mileage…”
Seat Belts · filed Apr 25, 2025
“The contact owns a 2014 Ford Fusion Energi. The contact stated that after parking and turning off the vehicle, the vehicle started rolling backward. The contact could hear an abnormal metal grinding sound. The vehicle then stopped independently. Upon starting the vehicle and attempting to drive, the vehicle failed to…”
Unknown OR Other · filed Jul 22, 2022
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Pedestrian alert sounds
Defect Petition DP22005 · opened Jan 27, 2023 · closed Aug 7, 2023 · led to recall 22V063000
- Desiccated Air Bag Inflator Rupture
Engineering Analysis EA21002 · opened Sep 17, 2021 · open
- Door Latch Failures
Recall Query RQ19005 · opened Dec 19, 2019 · closed Feb 7, 2022 · led to recall 20V331000
Technical service bulletins
57 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2014 Ford Fusion Energi. The 10 most recent:
Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit REASON FOR THIS SUPPLEMENT Program Terms & Urgency / Expiration Date: Program extension until July 31, 2023. Service…
21B09 S2 · Service Bulletin/Repair Instructions · issued Apr 12, 2023
For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle…
SSM 51536 · Service Bulletin/Repair Instructions · issued Apr 4, 2023
Some 2014-2020 Fusion and 2017-2019 Escape vehicles may be equipped with a 1.5L Ecoboost engine that uses a 50-tooth variable camshaft timing (VCT) intake and exhaust unit from the assembly plant or if a service long…
SSM 51409 · Service Bulletin/Repair Instructions · issued Mar 2, 2023
Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The…
SSM 51261 · Service Bulletin/Repair Instructions · issued Dec 16, 2022
Some 2013-2016 Escape/Fusion/MKZ vehicles may display an error message when updating the All Wheel Drive-ATC Barcode using the IDS service function after installing a new rear drive unit assembly (RDU) or active torque…
SSM 51181 · Service Bulletin/Repair Instructions · issued Nov 4, 2022
Some 2013-2020 Fusion, MKZ and 2013-2018 C-Max vehicles equipped with an HF35 transmission may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges…
TSB 22-2396 · Service Bulletin/Repair Instructions · issued Oct 25, 2022
Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The…
SSM 51120 · Service Bulletin/Repair Instructions · issued Oct 6, 2022
Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low coolant level, white exhaust smoke and/or…
TSB 22-2322 · Service Bulletin/Repair Instructions · issued Aug 15, 2022
Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped…
TSB 22-2309 · Service Bulletin/Repair Instructions · issued Aug 3, 2022
Certain 2014-2020 Model Year Multiple Vehicle Lines - 3G Telematics Control Unit to 4G Upgrade Kit. The North America 3G cellular service began decommissioning in August 2021 and a complete shutdown of the 3G network…
21B09-S1 · Service Bulletin/Repair Instructions · issued Jul 28, 2022
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
No NHTSA recall campaigns name the 2014 Ford Fusion Energi in our current data. Recalls may apply only to certain VIN ranges — always confirm with a VIN check.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2014 Ford Fusion Energi?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 45,013 miles — budget accordingly if the car is approaching that mileage.