2016 Mazda CX-5 service bulletins & manufacturer communications

500 manufacturer communications are on file with NHTSA for the 2016 Mazda CX-5. TSBs are repair guidance for dealers — they are not recalls, and repairs are not automatically free.

• This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead…
  SA-041-26 · Technical service bulletin · Engine · issued Jun 19, 2026
• This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 01-008/23 06/05/23 Some vehicles may exhibit rattling noises from the engine …
  01-008-26 · Technical service bulletin · Power Train · issued May 1, 2026
• DESCRIPTION Some vehicles may require the replacement of a damaged VIN plate or vehicle certification label. To obtain a replacement VIN plate (bulkhead-mounted and visible through…
  SA-031-26 · Technical service bulletin · Structure · issued Apr 30, 2026
• This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory re…
  SA-029-26 · Technical service bulletin · Engine · issued Apr 21, 2026
• This Service Alert supersedes the previously issued M-Tip(s) listed below. The changes are noted in Red text. MT-002/19 09/30/19 and 12/19/19 DESCRIPTION If an engine assembly is r…
  SA-026-26 · Technical service bulletin · Engine · issued Apr 16, 2026
• This Service Alert supersedes the previously issued M-Tip(s) listed below. The changes are noted in Red text. MT-003/22 03/02/22 DESCRIPTION Some customers may complain about a tap…
  SA-023-26 · Technical service bulletin · Fuel/propulsion System · issued Apr 11, 2026
• This Service Alert supersedes the previously issued SAs and bulletin(s) listed below: The changes are noted below in red. SA-010/23 02/09/23 DESCRIPTION Some customers may experien…
  SA-021-26 · Technical service bulletin · Structure · issued Apr 4, 2026
• There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method • B. Auxiliary Key Code Cut Method 2019 and newer models require a 10-digit k…
  SA-005-26 · Technical service bulletin · Unknown / Other · issued Jan 26, 2026
• Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
  SA-001-26 · Technical service bulletin · Unknown / Other · issued Jan 5, 2026
• If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by askin…
  SA-061-25 · Technical service bulletin · Electrical System · issued Dec 17, 2025
• A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result…
  07-004-25a · Technical service bulletin · Unknown / Other · issued Dec 10, 2025
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  SA-055-25 · Technical service bulletin · Service Brakes · issued Nov 26, 2025
• There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. …
  SA-020-25a · Technical service bulletin · Wheels · issued Nov 19, 2025
• Noise, Vibration, and Harshness (NVH) Diagnostic Guidelines Diagnostic Guidelines When diagnosing NVH concerns, it is essential to first classify the issue into one of three primar…
  SA-051-25 · Technical service bulletin · Wheels · issued Nov 8, 2025
• Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid …
  SA-052-25 · Technical service bulletin · Engine · issued Nov 6, 2025
• For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all…
  SA-044-25 · Technical service bulletin · Electrical System · issued Oct 2, 2025
• Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: …
  SA-043-25 · Technical service bulletin · Unknown / Other · issued Sep 30, 2025
• Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystalliz…
  SA-042-25 · Technical service bulletin · Unknown / Other · issued Sep 30, 2025
• Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflectio…
  SA-039/25 · Technical service bulletin · Structure · issued Aug 22, 2025
• When replacing the MAZDA CONNECT tuner and amp unit (TAU) with a replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/repla…
  SA-037-25 · Technical service bulletin · Unknown / Other · issued Aug 15, 2025
• CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Cor…
  CSP13d Dealer Ltr · Warranty extension · Unknown / Other · issued Jul 14, 2025
• Some customers may complain about a noisy HVAC blower motor or odor after a cabin air filter replacement. Foreign debris on the blower motor after servicing the cabin air filter ma…
  SA-032-25 · Technical service bulletin · Unknown / Other · issued Jun 19, 2025
• Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
  SA-031-25 · Technical service bulletin · Unknown / Other · issued Jun 18, 2025
• CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Cor…
  CSP13c Dealer Ltr · Warranty extension · Unknown / Other · issued Jun 6, 2025
• CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Co…
  CSP13b Dealer Ltr · Warranty extension · Unknown / Other · issued May 23, 2025
• CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Co…
  CSP13a Parts and Warranty · Warranty extension · Unknown / Other · issued May 23, 2025
• Some vehicles may exhibit following symptoms: 1. The rearview mirror (1) rattles up and down (2) while adjusting the mirror. 2. The rearview mirror (1) makes a rattle noise dependi…
  09-024-25 · Technical service bulletin · Unknown / Other · issued May 22, 2025
• CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Co…
  CSP13a Dealer Ltr · Warranty extension · Unknown / Other · issued May 20, 2025
• CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Co…
  CSP13 Repair · Warranty extension · Unknown / Other · issued Apr 29, 2025
• CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Co…
  CSP13 Parts and Warranty · Warranty extension · Unknown / Other · issued Apr 29, 2025
• CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION. As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Co…
  CSP13 FAQs · Warranty extension · Unknown / Other · issued Apr 29, 2025
• CSP13 - CUSTOMER SERVICE PROGRAM - MAZDA CONNECT INFOTAINMENT SYSTEM LIMITED WARRANTY EXTENSION As a result of a Mazda Connect Infotainment Class Action settlement, Mazda Motor Cor…
  CSP13 Dealer Letter · Warranty extension · Unknown / Other · issued Apr 29, 2025
• A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result…
  07-004-25 · Technical service bulletin · Unknown / Other · issued Apr 25, 2025
• There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. …
  SA-020-25 · Technical service bulletin · Unknown / Other · issued Apr 16, 2025
• Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) on certain 2016 CX-5 vehicles built from November 1, 2014 through May 13, 2016. If you are a recipien…
  SSPA6 FCa · Service campaign · Air Bags · issued Apr 3, 2025
• The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differ…
  SA-016-25 · Technical service bulletin · Unknown / Other · issued Mar 20, 2025
• Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) on certain 2016 CX-5 vehicles built from November 1, 2014 through May 13, 2016. If you are a recipien…
  SSPA6 Repair · Service campaign · Air Bags · issued Mar 5, 2025
• Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) on certain 2016 CX-5 vehicles built from November 1, 2014 through May 13, 2016. If you are a recipien…
  SSPA6 FC · Service campaign · Air Bags · issued Mar 5, 2025
• Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steeri…
  06-001-25 · Technical service bulletin · Steering · issued Jan 24, 2025
• Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: seats, steering wheel, door panels, shifter...etc.). This may b…
  SA-081-24 · Technical service bulletin · Unknown / Other · issued Nov 8, 2024
• The SKYACTIV-DRIVE FW6A-EL AT uses “Automatic Transmission Fluid (ATF) Type: FZ”. Only use “ATF-FZ” to fill or top off the fluid level. ATF-FZ is specially designed for use in the …
  SA-079-24 · Technical service bulletin · Power Train · issued Oct 24, 2024
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  SA-016-24c · Technical service bulletin · Service Brakes · issued Oct 5, 2024
• Some customers may complain about scratches on the instrument cluster lens.
  SA-068-24 · Technical service bulletin · Unknown / Other · issued Sep 12, 2024
• For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all…
  SA-062-24 · Technical service bulletin · Electrical System · issued Aug 26, 2024
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  SA-016-24b · Technical service bulletin · Service Brakes · issued Aug 21, 2024
• Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflectio…
  SA-058-24 · Technical service bulletin · Structure · issued Aug 15, 2024
• If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by askin…
  SA-057-24 · Technical service bulletin · Electrical System · issued Aug 15, 2024
• Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystalliz…
  SA-056-24 · Technical service bulletin · Structure · issued Aug 13, 2024
• Auxiliary key blank cutting procedure. There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method
  SA-053-24 · Technical service bulletin · Unknown / Other · issued Aug 12, 2024
• In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Fede…
  09-038-24 · Technical service bulletin · Unknown / Other · issued Aug 8, 2024
• Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid …
  SA-052-24 · Technical service bulletin · Power Train · issued Aug 7, 2024
• Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatical…
  SA-050-24 · Technical service bulletin · Electrical System · issued Aug 6, 2024
• Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
  SA-008-24a · Technical service bulletin · Electrical System · issued Aug 5, 2024
• Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as c…
  SA-011-24b · Technical service bulletin · Unknown / Other · issued Jul 29, 2024
• Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow…
  04-003-24 · Technical service bulletin · Service Brakes · issued Jul 9, 2024
• Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as c…
  SA-011-24a · Technical service bulletin · Unknown / Other · issued Jun 7, 2024
• Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the c…
  SA-022-24a · Technical service bulletin · Wheels · issued Jun 7, 2024
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  SA-016-24a · Technical service bulletin · Service Brakes · issued Jun 7, 2024
• Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the c…
  SA-022-24 · Technical service bulletin · Wheels · issued Apr 10, 2024
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  SA-016-24 · Technical service bulletin · Service Brakes, Hydraulic · issued Mar 8, 2024
• Due to limitations, certain vehicles from 2016 to current models might display an inaccurate transmission part number in the Global Electronic Parts Catalog (GEPC). To provide supp…
  PF-24-03 · Technical service bulletin · Power Train · issued Mar 6, 2024
• Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as c…
  SA-011-24 · Technical service bulletin · Steering · issued Feb 12, 2024
• Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
  SA-008-24 · Technical service bulletin · Electrical System · issued Feb 6, 2024
• Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft dur…
  02-003-23 · Technical service bulletin · Suspension · issued Oct 17, 2023
• If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by askin…
  SA-032-23a · Technical service bulletin · Electrical System · issued Oct 11, 2023
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  SA-003-23a · Technical service bulletin · Service Brakes · issued Sep 15, 2023
• Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
  SA-039-23a · Technical service bulletin · Visibility · issued Sep 13, 2023
• Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow…
  04-001-23b · Technical service bulletin · Service Brakes · issued Sep 13, 2023
• Some customers may complain about scratches on the instrument cluster lens.
  SA-050-23 · Technical service bulletin · Electrical System · issued Aug 28, 2023
• Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
  SA-039-23 · Technical service bulletin · Structure · issued Jul 6, 2023
• Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystalliz…
  SA-036-23 · Technical service bulletin · Equipment · issued Jun 5, 2023
• Some vehicles may exhibit oil leakage from the drive belt auto tensioner and rattling noises from the engine compartment. This may be caused by insufficient sealing at the drive be…
  01-008-23 · Technical service bulletin · Engine and Engine Cooling · issued Jun 5, 2023
• Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can caus…
  SA-035-23 · Technical service bulletin · Engine and Engine Cooling · issued Jun 1, 2023
• Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
  SA-033-23 · Technical service bulletin · Electrical System · issued May 24, 2023
• If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by askin…
  SA-032-23 · Technical service bulletin · Engine and Engine Cooling · issued May 24, 2023
• Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the c…
  SA-031-23 · Technical service bulletin · Wheels · issued May 17, 2023
• Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0…
  05-002-23 · Technical service bulletin · Power Train · issued May 17, 2023
• Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steeri…
  06-001-23a · Technical service bulletin · Steering · issued Apr 3, 2023
• There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method. B. Auxiliary Key Code Cut Method
  SA-016-23 · Technical service bulletin · Equipment · issued Mar 21, 2023
• Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.
  SA-012-23 · Technical service bulletin · Visibility · issued Mar 1, 2023
• Speedometer replacement procedure
  09-016-23 · Technical service bulletin · Electrical System · issued Feb 28, 2023
• Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steeri…
  06-001-23 · Technical service bulletin · Unknown / Other · issued Feb 16, 2023
• Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow…
  04-001-23a · Technical service bulletin · Service Brakes, Hydraulic · issued Feb 13, 2023
• Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground conn…
  SA-010-23 · Technical service bulletin · Visibility · issued Feb 9, 2023
• When servicing SKYACTIV engine vehicles requiring to replace the Oil Galley Plug and Crush Washer, order the required part numbers below. These parts are not listed in GEPC and wer…
  RF-23-01 · Technical service bulletin · Engine and Engine Cooling · issued Jan 23, 2023
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  SA-003/23 · Technical service bulletin · Service Brakes · issued Jan 11, 2023
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  SA-078-22 · Technical service bulletin · Service Brakes, Hydraulic · issued Dec 20, 2022
• There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method
  SA-016-22a · Technical service bulletin · Equipment · issued Dec 7, 2022
• Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following …
  MT-004-22 · Technical service bulletin · Engine and Engine Cooling · issued Dec 1, 2022
• Some customers may complain about the MAZDA CONNECT center display screen - Ghost touch - Surface peeling - Spider cracking This may be caused by a faulty center display
  SA-046-22b · Technical service bulletin · Electrical System · issued Nov 29, 2022
• Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow…
  04-004-22 · Technical service bulletin · Service Brakes · issued Nov 29, 2022
• Some customers may complain about infotainment center display: * Ghost Touch * DTC B108E:04 may be stored (Touch screen operates by itself) * Surface Peeling * DTC B108E:04 may be …
  SA-041-22c · Technical service bulletin · Electrical System · issued Nov 22, 2022
• Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 74.00.324 or later). The system performance has been improved…
  09-018-22b · Technical service bulletin · Electrical System · issued Nov 22, 2022
• Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit as the supply chain has been heavily impacted due to the glob…
  22-01R · Technical service bulletin · Electrical System · issued Nov 21, 2022
• Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft dur…
  02-004-22a · Technical service bulletin · Suspension · issued Nov 18, 2022
• If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by askin…
  SA-075-22 · Technical service bulletin · Electrical System · issued Nov 14, 2022
• Some customers may complain the HVAC system not maintaining the correct temperature or the ambient (outside) temperature reading incorrectly. This is caused by a failure in the amb…
  SA-074-22 · Technical service bulletin · Electrical System · issued Nov 14, 2022
• The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use "ATF-FZ" to fill or top off the fluid level. ATF-FZ is specially designed for use in …
  SA-068-22 · Technical service bulletin · Power Train · issued Oct 17, 2022
• Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
  SA-008-22a · Technical service bulletin · Structure · issued Oct 17, 2022
• Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: …
  SA-066-22 · Technical service bulletin · Electrical System · issued Oct 12, 2022
• Some customers may experience a squeaking noise may be heard from the exhaust manifold when the idle speed drops from fast idle to normal idle speed during cold start. This is caus…
  01-010-22 · Technical service bulletin · Power Train · issued Sep 26, 2022
• Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
  SA-001-22d · Technical service bulletin · Electrical System · issued Aug 9, 2022
• Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatical…
  SA-050-22 · Technical service bulletin · Latches/locks/linkages · issued Aug 1, 2022
• Some customers may complain about the MAZDA CONNECT center display screen - Ghost touch - Surface peeling - Spider cracking This may be caused by a faulty center display.
  SA-046-22 · Technical service bulletin · Equipment · issued Jul 21, 2022
• In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.
  09-024-22 · Technical service bulletin · Electrical System · issued Jul 18, 2022
• This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce u…
  01-006-22 · Technical service bulletin · Electrical System · issued Jun 22, 2022
• Some customers may complain about scratches on the instrument cluster lens.
  SA-039-22 · Technical service bulletin · Electrical System · issued Jun 10, 2022
• Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly and occurs more frequently when driving at slow speeds. The noise is caused by poor contact betw…
  04-002-22a · Technical service bulletin · Service Brakes, Hydraulic · issued Jun 9, 2022
• Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.
  SA-038-22 · Technical service bulletin · Power Train · issued Jun 7, 2022
• Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 74.00.311 or later).
  09-018-22 · Technical service bulletin · Electrical System · issued May 25, 2022
• Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft dur…
  02-004-22 · Technical service bulletin · Suspension · issued May 24, 2022
• Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns.
  SA-001-22c · Technical service bulletin · Communication · issued May 23, 2022
• Some customers may experience a continuous infotainment reboot in or near Seattle Washington and troubleshooting is not possible due to continuous reboot.
  SA-005-22a · Technical service bulletin · Equipment · issued May 4, 2022
• Apple CarPlay / Android Auto Frequently Asked Questions (FAQs)
  SA-026-22 · Technical service bulletin · Equipment · issued Apr 27, 2022
• Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly. The squeak noise may occur more frequently when driving at slow speeds. The noise is caused by …
  04-002-22 · Technical service bulletin · Service Brakes, Hydraulic · issued Apr 19, 2022
• Some customers may complain that the steering wheel is off center more than 3à ° even when driving straight on a flat road.
  02-003-22 · Technical service bulletin · Steering · issued Apr 5, 2022
• There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method
  SA-016-22 · Technical service bulletin · Equipment · issued Apr 4, 2022
• Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
  SA-001-22c · Technical service bulletin · Electrical System · issued Apr 4, 2022
• Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories.
  SA-014-22 · Technical service bulletin · Equipment · issued Mar 29, 2022
• The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the…
  01-003/22 · Technical service bulletin · Equipment · issued Mar 17, 2022
• Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
  SA-001-22b · Technical service bulletin · Electrical System · issued Mar 17, 2022
• There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. …
  SA-006-22a · Technical service bulletin · Equipment · issued Mar 9, 2022
• Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. The concern will likely occur if the fuel tank is overfilled (more fuel is …
  MT-003/22 · Technical service bulletin · Equipment · issued Mar 2, 2022
• There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. …
  SA-006-22 · Technical service bulletin · Suspension · issued Feb 28, 2022
• Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as c…
  00-001-22 · Technical service bulletin · Power Train · issued Feb 23, 2022
• The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differ…
  SA-009-22 · Technical service bulletin · Power Train · issued Feb 18, 2022
• Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
  SA-001-22 · Technical service bulletin · Electrical System · issued Feb 14, 2022
• Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
  SA-008-22 · Technical service bulletin · Structure · issued Feb 10, 2022
• Some customers may experience a continuous infotainment reboot in or near Seattle Washington. Mazda is aware of the issue and is working on a resolution. This Service Alert will be…
  SA-005-22 · Technical service bulletin · Electrical System · issued Feb 9, 2022
• Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter...etc.). This may be cause…
  MT-001-22 · Technical service bulletin · Unknown / Other · issued Feb 4, 2022
• Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Soun…
  SA-001/22 · Technical service bulletin · Equipment · issued Jan 11, 2022
• Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batte…
  01-006-21-3779b · Technical service bulletin · Electrical System · issued Dec 21, 2021
• MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns
  SA-019-21e · Technical service bulletin · Equipment · issued Nov 16, 2021
• Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being…
  09-033-21-3847 · Technical service bulletin · Structure · issued Nov 10, 2021
• For improvement of electrical diagnosis, the SKYACTIVà ® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of …
  SA-052-21 · Technical service bulletin · Electrical System · issued Nov 4, 2021
• Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E1…
  MT-002-21a · Technical service bulletin · Fuel System, Gasoline · issued Oct 13, 2021
• MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
  SA-019-21d · Technical service bulletin · Electrical System · issued Sep 28, 2021
• Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E1…
  MT-002-21 · Technical service bulletin · Equipment · issued Sep 24, 2021
• Some vehicles (without power seats) may exhibit a driver seat that gradually moves down by itself. This concern may be caused when a load, which is applied to the seat during braki…
  09-027-21-3829 · Technical service bulletin · Seats · issued Sep 16, 2021
• All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehi…
  09-021-21-3818b · Technical service bulletin · Equipment Adaptive/mobility · issued Sep 13, 2021
• Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0…
  05-001-21-3826 · Technical service bulletin · Power Train · issued Sep 3, 2021
• MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
  SA-019-21c · Technical service bulletin · Electrical System · issued Sep 1, 2021
• This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce u…
  01-006-21-3779a · Technical service bulletin · Engine and Engine Cooling · issued Aug 24, 2021
• This service bulletin provides information regarding the proper use of the driverâ  s floor mat to avoid any potential interference with the foot pedals. The following are possi…
  09-025-21-3824 · Technical service bulletin · Equipment · issued Aug 17, 2021
• Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.
  SA-046-21 · Technical service bulletin · Equipment · issued Aug 10, 2021
• AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (6TH GENERATION). All Mazda Connect vehicles in new car inventory must be updated to the software versio…
  09-021-21-3818a · Technical service bulletin · Equipment · issued Aug 6, 2021
• Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the c…
  02-002-21-3769a · Technical service bulletin · Wheels · issued Jul 19, 2021
• AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (6TH GENERATION). All Mazda Connect vehicles in new car inventory must be updated to the software versio…
  09-021-21-3818 · Technical service bulletin · Equipment · issued Jul 8, 2021
• MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
  SA-019-21a · Technical service bulletin · Electrical System · issued Jun 25, 2021
• Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused …
  SA-042-21 · Technical service bulletin · Air Bags · issued Jun 24, 2021
• There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method A. Auxiliary Key Trace Cut Method If only on…
  SA-030-21a · Technical service bulletin · Equipment · issued Jun 15, 2021
• Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE…
  SA-041-21 · Technical service bulletin · Equipment · issued Jun 9, 2021
• Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
  SA-040-21 · Technical service bulletin · Visibility · issued Jun 7, 2021
• APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. See Act…
  SA-029-21a · Technical service bulletin · Equipment · issued Jun 4, 2021
• Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the ca…
  04-002-21-3809 · Technical service bulletin · Service Brakes · issued Jun 4, 2021
• Some customers may experience the MAZDA CONNECT rebooting or the screen turning black under any temperature. When the concern occurs, MAZDA CONNECT reboots repeatedly, and if the S…
  09-017-21-3808 · Technical service bulletin · Electrical System · issued Jun 2, 2021
• Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. If a building creates enough of a curve with a …
  MT-003-21 · Technical service bulletin · Visibility · issued Jun 1, 2021
• Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: …
  SA-036-21 · Technical service bulletin · Forward Collision Avoidance · issued May 18, 2021
• When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the DCA8000 OR GR8 battery cha…
  SA-034-21 · Technical service bulletin · Equipment · issued May 13, 2021
• There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. …
  SA-032-21 · Technical service bulletin · Power Train · issued May 11, 2021
• When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. This may be caused by a customer installed afte…
  MT-002-21 · Technical service bulletin · Equipment · issued May 7, 2021
• If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnos…
  MT-001-21 · Technical service bulletin · Equipment · issued May 5, 2021
• Auxiliary key blank cutting procedure: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method, B. Auxiliary Key Code Cut Method
  SA-030-21 · Technical service bulletin · Equipment · issued May 4, 2021
• APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlayâ ¢ / Android Autoâ ¢, but it can be activated using MD…
  SA-029-21 · Technical service bulletin · Equipment · issued Apr 26, 2021
• MAZDA CONNECT Symptom Troubleshooting (6th Generation Vehicles). Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
  SA-019-21a · Technical service bulletin · Equipment · issued Apr 8, 2021
• Intermittent no crank/no start
  Start · Technical service bulletin · Equipment · issued Mar 16, 2021
• MultiModel (equipped with skyactivdrive) ATF color deterioration New vehicle automatic transmission fluid (ATF) color is blue. As the vehicle mileage increases, the ATF color chang…
  Transmission · Technical service bulletin · Power Train · issued Mar 16, 2021
• If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnos…
  MT-001-21 · Technical service bulletin · Electrical System · issued Mar 15, 2021
• Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steeri…
  06-002-21-3782 · Technical service bulletin · Steering · issued Mar 12, 2021
• Service reactivation and owner loyalty program (csp10) - expires april 30, 2021
  CSP10a · Technical service bulletin · Equipment · issued Mar 1, 2021
• MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless tec…
  CSP05d · Technical service bulletin · Engine and Engine Cooling · issued Feb 19, 2021
• MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless tec…
  CSP05c · Technical service bulletin · Engine and Engine Cooling · issued Feb 19, 2021
• Service reactivation and owner loyalty program (csp10) - expires april 30, 2021
  CSP10 · Technical service bulletin · Wheels · issued Feb 10, 2021
• This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce u…
  01-006-21-3779 · Technical service bulletin · Electrical System · issued Feb 8, 2021
• The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use…
  01-005-21-3778 · Technical service bulletin · Electrical System · issued Feb 8, 2021
• A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result…
  07-001-21-3775 · Technical service bulletin · Equipment · issued Jan 26, 2021
• Some customers may complain that the steering wheel is off center more than 3à ° even when driving straight on a flat road.
  02-003-21-3777 · Technical service bulletin · Steering · issued Jan 26, 2021
• Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster inte…
  01-003-21-3776 · Technical service bulletin · Engine and Engine Cooling · issued Jan 26, 2021
• DTC P0942:49 is missing from the Workshop Manual on MGSS. Follow the repair procedure below to repair the vehicle until the information is added.
  SA-008-21 · Technical service bulletin · Equipment · issued Jan 25, 2021
• MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology,…
  CSP05b · Technical service bulletin · Equipment · issued Jan 21, 2021
• In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
  09-002-21-3770 · Technical service bulletin · Electrical System · issued Jan 21, 2021
• Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the c…
  02-002-21-3769 · Technical service bulletin · Wheels · issued Jan 21, 2021
• Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as c…
  00-001-21-3768 · Technical service bulletin · Steering · issued Jan 21, 2021
• In order to ensure key code security, MNAO has restricted key code access for the new auxiliary key. This Service Alert provides information on how to obtain the 10-digit key code …
  SA-004-20c · Technical service bulletin · Equipment · issued Dec 14, 2020
• Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly. The squeak noise may occur more frequently when driving at slow speeds. The noise is caused by …
  04-005-20-3687a · Technical service bulletin · Service Brakes · issued Dec 10, 2020
• Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steeri…
  06-004-20-3757 · Technical service bulletin · Equipment · issued Dec 3, 2020
• Some customers may complain about the following MAZDA CONNECTâ ¢ Temperature Warning message: ï · Display is too Hot. Screen performance may be decreased until it cools. The …
  MT-006-20 · Technical service bulletin · Equipment Adaptive/mobility · issued Nov 18, 2020
• Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTHà ® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTHà ® hands-free …
  09-036-20-3756 · Technical service bulletin · Equipment Adaptive/mobility · issued Nov 17, 2020
• MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology,…
  CSP05a · Technical service bulletin · Engine and Engine Cooling · issued Nov 13, 2020
• MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology,…
  CSP05 · Technical service bulletin · Equipment · issued Nov 10, 2020
• Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is …
  MT-005-20 · Technical service bulletin · Engine and Engine Cooling · issued Nov 10, 2020
• Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the ca…
  04-007-20-3713a · Technical service bulletin · Parking Brake · issued Nov 9, 2020
• Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. The noise: ï · Depends on the vehicleâ  s speed only (the more s…
  05-005-20-3752 · Technical service bulletin · Power Train · issued Nov 3, 2020
• Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a SKYACTIV cylinder head, but it is no longer available. The following 3 adhesiv…
  SA-071-20 · Technical service bulletin · Equipment · issued Oct 28, 2020
• APPLE CARPLAY / ANDROID AUTO FREQUENTLY ASKED QUESTIONS (FAQ): NOTE: The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS.…
  SA-070-20 · Technical service bulletin · Electrical System · issued Oct 15, 2020
• ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.mazdausa.com
  SA-069-20 · Technical service bulletin · Equipment · issued Oct 12, 2020
• Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the ca…
  04-007-20-3713 · Technical service bulletin · Service Brakes, Hydraulic · issued Oct 12, 2020
• All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehi…
  09-030-20-3740 · Technical service bulletin · Equipment Adaptive/mobility · issued Sep 15, 2020
• SSPA6 - 2016 CX-5 - PASSENGER FRONTAL AIR BAG CONCERN SPECIAL SERVICE PROGRAM. Action required: As previously advised the MDRT Tool loaner software expired July 15, 2020. All deale…
  SSPA6b · Technical service bulletin · Air Bags · issued Sep 2, 2020
• Some customers may complain about an unusual noise coming from the engine compartment for about 20 seconds after a cold engine start. This noise is a normal engine operation for im…
  01-011-20-3734 · Technical service bulletin · Engine and Engine Cooling · issued Aug 21, 2020
• When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the GR8 battery charger SST to…
  SA-063-20 · Technical service bulletin · Electrical System · issued Aug 18, 2020
• New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda deal…
  MT-002-20 · Technical service bulletin · Wheels · issued Aug 3, 2020
• SSPA6 - 2016 CX-5 - PASSENGER FRONTAL AIR BAG CONCERN SPECIAL SERVICE PROGRAM: Action required: As previously advised the MDRT Tool loaner software expired July 15, 2020. All deale…
  SSPA6a · Technical service bulletin · Equipment · issued Jul 20, 2020
• When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
  09-006-20-3673a · Technical service bulletin · Equipment · issued Jul 20, 2020
• Some vehicles may exhibit one of the following concerns: ï · Sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (4…
  05-004-20-3727 · Technical service bulletin · Power Train · issued Jul 17, 2020
• If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnos…
  MT-001-20 · Technical service bulletin · Equipment · issued Jul 15, 2020
• SSPA6 - 2016 CX-5 - PASSENGER FRONTAL AIR BAG CONCERN SPECIAL SERVICE PROGRAM: Action required: As previously advised the MDRT Tool loaner software expired July 15, 2020. All deale…
  SSPA6 · Technical service bulletin · Air Bags · issued Jul 10, 2020
• Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0…
  05-003-20-3725 · Technical service bulletin · Engine · issued Jul 9, 2020
• Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
  SA-026-20a · Technical service bulletin · Equipment · issued Jun 11, 2020
• When replacing manual or automatic transmission, make sure to remove the plug from the old transmission (as shown below) and then re-install it to the new transmission with a new w…
  SA-053-20 · Technical service bulletin · Power Train · issued Jun 10, 2020
• Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disa…
  09-015-20-3698b · Technical service bulletin · Equipment Adaptive/mobility · issued Jun 3, 2020
• Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during cold temperatures. The concern occurs when the interior of the vehicle is cold and disa…
  09-015-20-3698 · Technical service bulletin · Electrical System · issued Apr 17, 2020
• Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is full…
  06-002-3705 · Technical service bulletin · Steering · issued Apr 1, 2020
• Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as c…
  00-001-20-3689 · Technical service bulletin · Power Train · issued Mar 12, 2020
• Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.
  SA-041-20 · Technical service bulletin · Electrical System · issued Mar 11, 2020
• Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly. The squeak noise may occur more frequently when driving at slow speeds. The noise is caused by …
  04-005-20-3687 · Technical service bulletin · Equipment Adaptive/mobility · issued Mar 6, 2020
• The ownerâ  s manual contains procedures and precautions for the maintenance and cleaning of plastic parts, like the brand emblem. However, it is still important to remind custo…
  SA-036-20 · Technical service bulletin · Equipment · issued Mar 4, 2020
• Some vehicles may have one of the following DTCs stored in memory: ï · C1001:92 - Forward sensing camera (FSC) poor field of view ï · B14F0:92 - General temporary failure in …
  SA-037-20 · Technical service bulletin · Equipment Adaptive/mobility · issued Mar 3, 2020
• DTC P0942:49 TROUBLESHOOTING: P0942:49 is missing from the Workshop Manual on MGSS. Follow the repair procedure below to repair the vehicle until the information is added to the Wo…
  SA-034-20 · Technical service bulletin · Equipment · issued Feb 28, 2020
• Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the c…
  02-004-20-3685 · Technical service bulletin · Wheels · issued Feb 26, 2020
• Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. NOTE: The following Caution is included with e…
  SA-030-20 · Technical service bulletin · Power Train · issued Feb 26, 2020
• Some vehicles may exhibit grooves (1) in rear brake disc plate(s), as shown below. This concern is mostly found on new or low mileage vehicles, when the brakes are new. The grooves…
  04-003-20-3668 · Technical service bulletin · Service Brakes, Hydraulic · issued Feb 20, 2020
• Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle.
  SA-011-20a · Technical service bulletin · Equipment Adaptive/mobility · issued Feb 18, 2020
• Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Audio System, Bluetoothà ®, Center Dislay, DTC, i-ACTIVESENSE, Maintenance Monitor, Navigation, No…
  SA-026-20 · Technical service bulletin · Equipment · issued Feb 11, 2020
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  SA-019-20 · Technical service bulletin · Service Brakes, Hydraulic · issued Jan 29, 2020
• Some customers may complain that the steering wheel is off center more than 3à ° even when driving straight on a flat road. Customers having this concern should have their vehicle…
  02-003-20-3677 · Technical service bulletin · Steering · issued Jan 23, 2020
• Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed.ï · P2610:00: Instrument cluste…
  01-002-20-3678 · Technical service bulletin · Equipment Adaptive/mobility · issued Jan 23, 2020
• Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle.
  SA-011-20 · Technical service bulletin · Equipment Adaptive/mobility · issued Jan 15, 2020
• LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may …
  SA-009-20 · Technical service bulletin · Electrical System · issued Jan 15, 2020
• When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the …
  09-006-20-3673 · Technical service bulletin · Equipment · issued Jan 13, 2020
• In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Fede…
  09-003-20-3671 · Technical service bulletin · Equipment · issued Jan 9, 2020
• Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft dur…
  02-002-20-3651 · Technical service bulletin · Suspension · issued Jan 9, 2020
• All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehi…
  09-022-19-3599a · Technical service bulletin · Electrical System · issued Dec 19, 2019
• If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the int…
  MT-002-19 · Technical service bulletin · Engine and Engine Cooling · issued Dec 19, 2019
• WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores…
  SA-058-19 · Technical service bulletin · Power Train · issued Dec 18, 2019
• A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result…
  07-002-19-3616a · Technical service bulletin · Equipment · issued Dec 17, 2019
• Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: - Mazda Mobile Start (MMS) - Remote Engine S…
  SA-027-19 · Technical service bulletin · Equipment · issued Dec 13, 2019
• There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform y…
  01-022-19-3657 · Technical service bulletin · Equipment · issued Dec 13, 2019
• GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Some customer's might state that they notice f…
  SA-053-19 · Technical service bulletin · Engine and Engine Cooling · issued Dec 5, 2019
• Some vehicles may exhibit oil leakage from the drive belt auto tensioner and rattling noises from the engine compartment. This may be caused by insufficient sealing at the drive be…
  01-019-19-3628 · Technical service bulletin · Engine and Engine Cooling · issued Nov 26, 2019
• Some customers may complain about: ï · Intermittent engine no start ï · Instrument cluster red security indicator light ON ï · Engine Start/Start Button Amber indicator li…
  MT-004-19 · Technical service bulletin · Electrical System · issued Nov 20, 2019
• Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: ï · MAZDA MOBILE START (MMS) …
  SA-049-19 · Technical service bulletin · Equipment · issued Nov 20, 2019
• Some customers may expierience one or more of the following: ï · intermittent no start ï · engine stall ï · many DTC's stored ï · no communication with the PCM. This ma…
  SA-048-19 · Technical service bulletin · Electrical System · issued Nov 18, 2019
• Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a plugged heater core. For 2014-2016 Maz…
  07-007-19-3638 · Technical service bulletin · Equipment · issued Nov 4, 2019
• Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is …
  MT-003-19 · Technical service bulletin · Engine and Engine Cooling · issued Oct 8, 2019
• If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the int…
  MT-002-19 · Technical service bulletin · Engine and Engine Cooling · issued Sep 30, 2019
• Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly. The squeak noise may occur more frequently when driving at slow speeds. The noise is caused by …
  04-004-19-3622 · Technical service bulletin · Service Brakes, Hydraulic · issued Sep 16, 2019
• Some customers may complain about no cool air from the vents when the air conditioner (A/C) is ON. This concern may be caused by A/C refrigerant leaking from the evaporator at the …
  07-005-19-3632 · Technical service bulletin · Equipment · issued Sep 10, 2019
• Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can caus…
  SA-040-19 · Technical service bulletin · Structure · issued Sep 6, 2019
• Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 - Exhaust CMP timing over-retarded. P0524:00 - Engine oil …
  01-016-19-3627 · Technical service bulletin · Engine and Engine Cooling · issued Aug 23, 2019
• Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground conn…
  09-010-19-3624 · Technical service bulletin · Exterior Lighting · issued Aug 7, 2019
• The database error discovered with IDS 114.00-114.02 release has been fixed with IDS 114.04 release and is now available for download.
  SA-029-19a · Technical service bulletin · Equipment · issued Jul 31, 2019
• Some vehicles may have one of the following DTCs stored in memory: C1001:92 - Forward sensing camera (FSC) poor field of view. B14F0:92 - General temporary failure in forward sensi…
  SA-003-19 · Technical service bulletin · Forward Collision Avoidance · issued Jul 30, 2019
• Some vehicles may exhibit a squeak noise when opening and/or closing the liftgate. This concern only occurs on vehicles where the liftgate stay damper recall (9916H) was previously…
  09-030-19-3598 · Technical service bulletin · Structure · issued Jul 29, 2019
• Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.
  SA-031-19 · Technical service bulletin · Equipment · issued Jul 26, 2019
• A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result…
  07-002-19-3616 · Technical service bulletin · Equipment · issued Jul 16, 2019
• Some vehicles may exhibit the cushion tape (1) attached to the front end of dashboard coming off and showing at the base of the windshield. This is caused by the cushion tape peeli…
  09-026-19-3613 · Technical service bulletin · Structure · issued Jul 12, 2019
• Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. …
  SA-029-19 · Technical service bulletin · Electrical System · issued Jul 9, 2019
• Some vehicles may experience the TCS/DSC indicator light and the TPMS warning light both ON with DTC C0051:62 stored in memory. DTC C0051:62 - The difference between the initial le…
  04-003-19-3589a · Technical service bulletin · Wheels · issued Jun 27, 2019
• ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/
  SA-027-19 · Technical service bulletin · Equipment · issued Jun 25, 2019
• Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier…
  09-022-19-3599 · Technical service bulletin · Equipment · issued Jun 6, 2019
• Some vehicles may exhibit one of the following concerns: Sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km…
  05-005-19-3569 · Technical service bulletin · Power Train · issued Jun 6, 2019
• Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steeri…
  06-002-19-3585a · Technical service bulletin · Steering · issued May 23, 2019
• Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0…
  05-004-19-3466 · Technical service bulletin · Power Train · issued May 20, 2019
• Some vehicles may experience a lack of power and the check engine light on with DTC P61B:00 stored in the PCM memory when driving in high temperatures at high elevations. DTC P061B…
  01-010-19-3582a · Technical service bulletin · Engine and Engine Cooling · issued May 2, 2019
• Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.
  SA-006-19a · Technical service bulletin · Electrical System · issued May 1, 2019
• Some vehicles may experience the TCS/DSC indicator light and the TPMS warning light both ON with DTC C0051:62 stored in memory. DTC C0051:62 - The difference between the initial le…
  04-003-19-3589 · Technical service bulletin · Wheels · issued Apr 25, 2019
• Some customer using à ¢à  à  Flexibleà ¢à  à  setting for Oil Change in the maintenance monitor may notice that the oil change due notification will not work due to improper …
  01-008-19-3568a · Technical service bulletin · Power Train · issued Apr 23, 2019
• There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead…
  SA-016-19 · Technical service bulletin · Wheels · issued Apr 8, 2019
• Apple carplayã¢â ⢠/ android autoã¢â ⢠frequently asked questions (faq)
  SA-001-19b · Technical service bulletin · Electrical System · issued Apr 5, 2019
• MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE - If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1.…
  SA-013-19 · Technical service bulletin · Equipment · issued Apr 1, 2019
• APPLE CARPLAYâ ¢ / ANDROID AUTOâ ¢ FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and the answers.
  SA-001-19a · Technical service bulletin · Equipment · issued Mar 27, 2019
• Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being…
  09-015-19-3578 · Technical service bulletin · Structure · issued Mar 27, 2019
• Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. The noise: ï ·Depends on the vehicleâ  s speed only (the more sp…
  05-002-19-3576 · Technical service bulletin · Power Train · issued Mar 27, 2019
• Some vehicles may exhibit a squeak noise from the right front driveshaft at the automatic transaxle when driving. This concern is likely to occur when driving at speeds between 37-…
  03-001-19-3505b · Technical service bulletin · Power Train · issued Mar 22, 2019
• Some vehicles may experience a lack of power and the check engine light on with DTC P61B:00 stored in the PCM memory when driving in high temperatures at high elevations. DTC P061B…
  01-010-19-3582 · Technical service bulletin · Power Train · issued Mar 22, 2019
• In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly…
  00-003-19-3583 · Technical service bulletin · Fuel System, Diesel · issued Mar 20, 2019
• Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a…
  09-003-19-3555a · Technical service bulletin · Exterior Lighting · issued Mar 15, 2019
• When pressing the START/STOP button in very cold weather, the ignition may not turn off on some vehicles equipped with a lock release button (1) on the selector lever knob. Althoug…
  05-001-19-3538 · Technical service bulletin · Electrical System · issued Feb 15, 2019
• Some customer using "Flexible" setting for Oil Change in the maintenance monitor may notice that the oil change due notification will not work due to improper control logic of the …
  01-008-19-3568 · Technical service bulletin · Engine · issued Feb 8, 2019
• Special Service Program (SSP) A6 - 2016 CX-5 Passenger Frontal Air Bag Concern - MDRT TOOL RETURN - UPDATE ON RETURN PROCEDURE. On July 12th, 2018, Mazda Technical Services sent ou…
  SSPA6a · Technical service bulletin · Air Bags · issued Feb 6, 2019
• Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground conn…
  09-010-19-3577 · Technical service bulletin · Electrical System · issued Feb 5, 2019
• Special Service Program (SSP) A6 - 2016 CX-5 Passenger Frontal Air Bag Concern - MDRT TOOL RETURN. On July 12th, 2018, Mazda Technical Services sent out an email extending the Mazd…
  SSPA6 · Technical service bulletin · Air Bags · issued Feb 5, 2019
• Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.
  SA-006-19 · Technical service bulletin · Electrical System · issued Feb 4, 2019
• Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is full…
  06-001-19-3575 · Technical service bulletin · Steering · issued Feb 4, 2019
• Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or…
  09-007-19-3564a · Technical service bulletin · Equipment · issued Jan 29, 2019
• When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a …
  01-007-19-3541 · Technical service bulletin · Engine · issued Jan 24, 2019
• Apple carplay? / android auto? Frequently asked questions (faq)
  SA-001-19a · Technical service bulletin · Equipment · issued Jan 24, 2019
• Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
  02-004-19-3574 · Technical service bulletin · Steering · issued Jan 23, 2019
• In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Fede…
  09-009-19-3566 · Technical service bulletin · Electrical System · issued Jan 14, 2019
• Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or…
  09-007-19-3564 · Technical service bulletin · Equipment · issued Jan 14, 2019
• When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the …
  09-005-19-3562 · Technical service bulletin · Equipment · issued Jan 14, 2019
• Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO …
  00-002-19-3561 · Technical service bulletin · Service Brakes · issued Jan 14, 2019
• Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as c…
  00-001-19-3560 · Technical service bulletin · Equipment · issued Jan 14, 2019
• Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual…
  SA-003-19 · Technical service bulletin · Forward Collision Avoidance · issued Jan 14, 2019
• Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before …
  09-004-19-3543 · Technical service bulletin · Equipment · issued Jan 10, 2019
• This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.
  08-001-19-3544 · Technical service bulletin · Air Bags · issued Jan 10, 2019
• Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the b…
  02-003-19-3547 · Technical service bulletin · Suspension · issued Jan 10, 2019
• Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the c…
  02-002-19-3546 · Technical service bulletin · Wheels · issued Jan 10, 2019
• The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazda models, there is no key cylinder on the steering column. Therefore, the …
  01-006-19-3549 · Technical service bulletin · Electrical System · issued Jan 10, 2019
• Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak). The concern is most likely the resu…
  01-005-19-3548 · Technical service bulletin · Engine and Engine Cooling · issued Jan 10, 2019
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  04-002-19-3545 · Technical service bulletin · Service Brakes · issued Jan 10, 2019
• On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of …
  01-004-19-3558 · Technical service bulletin · Engine and Engine Cooling · issued Jan 9, 2019
• Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster inter…
  01-003-19-3557 · Technical service bulletin · Engine · issued Jan 4, 2019
• Apple carplay? / android auto? Frequently asked questions (faq)
  SA-001-19 · Technical service bulletin · Equipment · issued Jan 4, 2019
• Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a…
  09-003-19-3555 · Technical service bulletin · Exterior Lighting · issued Jan 3, 2019
• This service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals. The following are possible ca…
  09-002-19-3554 · Technical service bulletin · Equipment Adaptive/mobility · issued Jan 3, 2019
• When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the …
  09-001-19-3553 · Technical service bulletin · Equipment · issued Jan 3, 2019
• Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after…
  04-001-19-3556 · Technical service bulletin · Service Brakes, Air · issued Jan 3, 2019
• Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft dur…
  02-001-19-3550 · Technical service bulletin · Suspension · issued Jan 2, 2019
• The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the…
  01-002-19-3552 · Technical service bulletin · Electrical System · issued Jan 2, 2019
• This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce u…
  01-001-19-3551 · Technical service bulletin · Electrical System · issued Jan 2, 2019
• Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.
  SA-047-18 · Technical service bulletin · Electrical System · issued Dec 17, 2018
• If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalen…
  MT-012-18 · Technical service bulletin · Structure · issued Dec 11, 2018
• Some customers may complain that the navigation brand icons are no longer shown after a navigation SD card update. This is caused by a navigation map supplier software change. Cust…
  SA-050-18 · Technical service bulletin · Equipment · issued Dec 11, 2018
• Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition. Album art…
  SA-005-18 · Technical service bulletin · Equipment · issued Dec 7, 2018
• Some vehicles may exhibit the cushion tape (1) attached to the front end of dashboard coming off and showing at the base of the windshield.This is caused by the cushion tape peelin…
  09-043-18-3441 · Technical service bulletin · Visibility · issued Dec 6, 2018
• Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth® and the same device is also …
  MT-002-18 · Technical service bulletin · Equipment · issued Dec 5, 2018
• All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehi…
  09-010-18-3440b · Technical service bulletin · Equipment · issued Dec 5, 2018
• Some vehicles may exhibit a knocking noise from the rear coil spring and/or the vehicle body sits lower in the rear. These symptoms may be caused by a broken rear coil spring at it…
  02-015-18-3499a · Technical service bulletin · Suspension · issued Nov 30, 2018
• SMS (Short Message Service) messages received by paired phones (Android and iPhone 5 iOS 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equippe…
  MT-011-18 · Technical service bulletin · Equipment · issued Nov 27, 2018
• Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC ind…
  MT-010-18 · Technical service bulletin · Electrical System · issued Nov 27, 2018
• SMS (Short Message Service) messages received by paired phones (Android and iPhone 5 iOS 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equippe…
  MT-011-18 · Technical service bulletin · Electrical System · issued Nov 27, 2018
• Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC ind…
  MT-010-18 · Technical service bulletin · Electrical System · issued Nov 27, 2018
• If an oil pressure inspection is needed on a SKYACTIV-G engine, use the Special Service Tool (SST) set shown below and refer to the instructions on MGSS online: CX-3: (OIL PRESSURE…
  MT-009-18 · Technical service bulletin · Engine and Engine Cooling · issued Nov 20, 2018
• If an oil pressure inspection is needed on a SKYACTIV-G engine, use the Special Service Tool (SST) set shown below and refer to the instructions on MGSS online: CX-3: (OIL PRESSURE…
  MT-009-18 · Technical service bulletin · Engine and Engine Cooling · issued Nov 20, 2018
• Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.
  SA-047-18 · Technical service bulletin · Electrical System · issued Nov 6, 2018
• Some vehicles may experience a rattle noise from the front door glass when driving with the window open approx. 1/2 to 4 inches (1 - 10 cm). The rattle noise may be caused by insuf…
  09-038-18-3527 · Technical service bulletin · Visibility · issued Oct 26, 2018
• Some vehicles may experience a lack of power and the check engine light on with DTC P61B:00 stored in the PCM memory when driving in high temperatures at high elevations. DTC P061B…
  01-021-18-3514a · Technical service bulletin · Engine · issued Oct 22, 2018
• In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Fede…
  09-034-18-3430a · Technical service bulletin · Equipment · issued Oct 10, 2018
• Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD …
  09-021-18-3459a · Technical service bulletin · Structure · issued Oct 10, 2018
• Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or…
  09-020-18-3458b · Technical service bulletin · Equipment · issued Oct 10, 2018
• At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have …
  09-015-18-3445a · Technical service bulletin · Seats · issued Oct 10, 2018
• When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the …
  09-014-18-3443a · Technical service bulletin · Structure · issued Oct 10, 2018
• Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO …
  00-003-18-3480a · Technical service bulletin · Equipment · issued Oct 10, 2018
• Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as c…
  00-001-18-3446a · Technical service bulletin · Equipment · issued Oct 10, 2018
• Some vehicles may exhibit a rattle noise from the rear of the vehicle while driving. The noise may be caused by a rear shock absorber mounting bracket that is heavily corroded and …
  02-016-18-3495 · Technical service bulletin · Suspension · issued Sep 27, 2018
• Some vehicles may exhibit a knocking noise from the rear coil spring and/or the vehicle body sits lower in the rear. These symptoms may be caused by a broken rear coil spring at it…
  02-015-18-3499 · Technical service bulletin · Suspension · issued Sep 27, 2018
• Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (A) between the cylinder block and head. It becomes very noticable with dust a…
  01-018-18-3529 · Technical service bulletin · Engine · issued Sep 21, 2018
• Some vehicles may exhibit an oil leak from the companion flange area (A) of the transfer unit. This concern may be caused by companion flange oil seal wear. The oil seal has been i…
  03-003-18-3519 · Technical service bulletin · Equipment · issued Sep 20, 2018
• Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground conn…
  09-035-18-3509 · Technical service bulletin · Electrical System · issued Sep 14, 2018
• Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Batt…
  MT-008-18 · Technical service bulletin · Engine · issued Sep 14, 2018
• Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket accessory device. Some aftermarket electr…
  MT-007-18 · Technical service bulletin · Electrical System · issued Sep 14, 2018
• If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnos…
  MT-004-18 · Technical service bulletin · Equipment · issued Sep 14, 2018
• Some vehicles may experience the TCS/DSC indicator light and the TPMS warning light both ON with DTC C0051:62 stored in memory.DTC C0051:62 - The difference between the initial lea…
  04-007-18-3500 · Technical service bulletin · Steering · issued Sep 7, 2018
• On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of …
  01-016-18-3522 · Technical service bulletin · Engine and Engine Cooling · issued Sep 6, 2018
• Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60…
  03-002-18-3505a · Technical service bulletin · Power Train · issued Sep 5, 2018
• In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Fede…
  09-034-18-3430 · Technical service bulletin · Vehicle Speed Control · issued Aug 31, 2018
• Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60…
  03-002-18-3505 · Technical service bulletin · Power Train · issued Aug 17, 2018
• Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.
  SA-037-18 · Technical service bulletin · Power Train · issued Aug 15, 2018
• Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being…
  09-030-18-3484 · Technical service bulletin · Structure · issued Aug 2, 2018
• MAZDA MOBILE START (MMS) APP ERROR MESSAGE INSTALLED ON ANDROID DEVICES: Customers may get an error message "Device no longer has access or service." for the MMS APP installed on a…
  SA-036-18 · Technical service bulletin · Electrical System · issued Jul 30, 2018
• ENGINE NO START (KEY NOT DETECTED): Some customers may complain about the following: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/…
  MT-008-18 · Technical service bulletin · Equipment · issued Jul 20, 2018
• ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear v…
  MT-007-18 · Technical service bulletin · Engine · issued Jul 20, 2018
• ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), intervie…
  MT-004-18 · Technical service bulletin · Equipment · issued Jul 20, 2018
• Mazda connect system frequently asked questions (faq)
  SA-034-18 · Technical service bulletin · Equipment · issued Jul 16, 2018
• Some vehicles may exhibit excessive operating noise when sliding the driver and/or passenger power seat(s) back and forth. The noise may be caused by cable vibration, which transmi…
  09-005-18-3414a · Technical service bulletin · Seats · issued Jul 13, 2018
• Some vehicles may exhibit a crack on the front shock absorber dust boot (1). This may be caused by the dust boot having insufficient resistance to the cold. The shape and material …
  02-013-18-3491 · Technical service bulletin · Suspension · issued Jul 13, 2018
• On January 1, 2018, Mazda Technical Services sent out an email extending the Mazda Diagnostic Reprogramming Tool (MDRT) service loaner program for Special Service Program (SSPA6) f…
  SSPA6 · Technical service bulletin · Equipment · issued Jul 12, 2018
• Some customer using "Flexible" setting for Oil Change in the maintenance monitor may notice that the oil change due notification will not work due to improper control logic of the …
  01-014-18-3487 · Technical service bulletin · Power Train · issued Jul 2, 2018
• When troubleshooting a radar unit, DO NOT swap it with another vehicle. Radar units are configured to the original vehicle, and if installed in another vehicle, a configuration err…
  SA-031-18 · Technical service bulletin · Equipment · issued Jun 27, 2018
• Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or…
  09-020-18-3458a · Technical service bulletin · Equipment · issued Jun 20, 2018
• Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.546 or later). NOTE: For 2016 CX-9 with version earlier…
  09-010-18-3440a · Technical service bulletin · Electrical System · issued Jun 6, 2018
• IMPORTANT: If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your P…
  SA-029-18 · Technical service bulletin · Engine and Engine Cooling · issued Jun 6, 2018
• Some customers may complain about a vibration that is felt through the floor, seat and/or steering wheel while driving under moderate acceleration, at speeds of approx. 25 - 30 mph…
  03-001-18-3488 · Technical service bulletin · Suspension · issued Jun 5, 2018
• Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused …
  SA-027-18 · Technical service bulletin · Seat Belts · issued May 23, 2018
• Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is full…
  06-001-18-3481 · Technical service bulletin · Steering · issued May 15, 2018
• Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before …
  09-025-18-3479 · Technical service bulletin · Equipment · issued May 11, 2018
• Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak)The concern is most likely the result…
  01-013-18-3478 · Technical service bulletin · Engine and Engine Cooling · issued May 11, 2018
• Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAOauthorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO a…
  00-003-18-3480 · Technical service bulletin · Service Brakes · issued May 11, 2018
• If a vehicle is driven on extremely short trips most of the time (where the engine never reaches normal operating temperature), the engine oil may become diluted with fuel and the …
  SA-026-18 · Technical service bulletin · Engine · issued May 8, 2018
• When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the …
  09-023-18-3475 · Technical service bulletin · Equipment · issued May 8, 2018
• This service bulletin illustrates the conditions when a TPMS warning light may illuminate, why it illuminated and how to properly initialize the system.The Tire Pressure Monitoring…
  02-011-18-3476 · Technical service bulletin · Tires · issued May 8, 2018
• Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.
  02-010-18-3477 · Technical service bulletin · Steering · issued May 8, 2018
• Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster inter…
  01-012-18-3474 · Technical service bulletin · Engine · issued May 8, 2018
• Customer complaints have been reported where the TPMS warning light is unnecessarily illuminated because the TPMS initialization was not performed correctly before customer deliver…
  02-009-18-3472 · Technical service bulletin · Tires · issued May 7, 2018
• Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can caus…
  SA-024-18 · Technical service bulletin · Structure · issued May 3, 2018
• Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual…
  SA-023-18 · Technical service bulletin · Lane Departure · issued May 1, 2018
• Some vehicles may exhibit inoperative driver and/or front passenger side seat warmer(s) in any mode (High, Mid and Low). This may be caused by repeated load applied to the seat cus…
  09-017-18-3437a · Technical service bulletin · Seats · issued Apr 27, 2018
• Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the …
  04-004-18-3468 · Technical service bulletin · Service Brakes · issued Apr 27, 2018
• Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the c…
  02-008-18-3467 · Technical service bulletin · Wheels · issued Apr 27, 2018
• A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result…
  07-002-18-3432 · Technical service bulletin · Equipment · issued Apr 16, 2018
• Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0…
  05-004-18-3466 · Technical service bulletin · Engine and Engine Cooling · issued Apr 16, 2018
• Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD …
  09-021-18-3459 · Technical service bulletin · Structure · issued Apr 5, 2018
• Some vehicles may exhibit BLUETOOTH® hands-free and/or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Ma…
  09-020-18-3458 · Technical service bulletin · Equipment · issued Apr 5, 2018
• This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.
  08-001-18-3457 · Technical service bulletin · Air Bags · issued Apr 5, 2018
• The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazdamodels, there is no key cylinder on the steering column. Therefore, the e…
  01-011-18-3456 · Technical service bulletin · Equipment · issued Apr 5, 2018
• The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use"ATF-FZ" to fill or top off the fluid level. ATF-FZ is specially designed for use in t…
  05-002-18-3454 · Technical service bulletin · Power Train · issued Apr 2, 2018
• Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after…
  04-003-18-3455 · Technical service bulletin · Engine and Engine Cooling · issued Apr 2, 2018
• Upgrade your PCs to IDS version 109.00 and 109.01 from the previous version. NOTE: You may see ?Selection not available? on IDS when a selecting ?Programming menu?, 108.07 included…
  SA-017-18 · Technical service bulletin · Electrical System · issued Mar 28, 2018
• If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the …
  MT-004-18 · Technical service bulletin · Electrical System · issued Mar 28, 2018
• If the MAZDA CONNECT Connectivity Master Unit (CMU) is replaced due to failure, the replacement CMU may have a navigation system software error. To resolve this concern, after the …
  SA-016-18 · Technical service bulletin · Electrical System · issued Mar 26, 2018
• Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft dur…
  02-006-18-3449 · Technical service bulletin · Suspension · issued Mar 26, 2018
• The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the…
  01-009-18-3452 · Technical service bulletin · Electrical System · issued Mar 26, 2018
• This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce u…
  01-008-18-3451 · Technical service bulletin · Electrical System · issued Mar 26, 2018
• Some vehicles may exhibit inoperative driver and/or front passenger side seat warmer(s) in any mode (High, Mid and Low). This may be caused by repeated load applied to the seat cus…
  09-017-18-3437 · Technical service bulletin · Seats · issued Mar 26, 2018
• This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. The following are possible c…
  09-019-18-3450 · Technical service bulletin · Equipment Adaptive/mobility · issued Mar 26, 2018
• Some customers may experience a navigation system screen that shows the wrong location. This concern is due to poor reception of the GPS signals. To eliminate this concern, the CMU…
  09-007-18-3422a · Technical service bulletin · Equipment · issued Mar 22, 2018
• When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
  09-014-18-3443 · Technical service bulletin · Structure · issued Mar 22, 2018
• Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a…
  09-011-18-3448 · Technical service bulletin · Exterior Lighting · issued Mar 22, 2018
• Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the b…
  02-005-18-3444 · Technical service bulletin · Suspension · issued Mar 22, 2018
• Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as c…
  00-001-18-3446 · Technical service bulletin · Equipment · issued Mar 22, 2018
• At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
  09-015-18-3445 · Technical service bulletin · Seats · issued Mar 22, 2018
• The SKYACTIV®-G 2.5T engine requires a unique oil filter (PY8W-14-302) which is NOT interchangeable with other SKYACTIV® oil filters. The unique oil filter can be identified with t…
  RF-16-03R1 · Technical service bulletin · Fuel System, Other · issued Mar 20, 2018
• Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.504 or later). NOTE: For 2016 CX-9 with version earlier…
  09-010-18-3440 · Technical service bulletin · Electrical System · issued Mar 19, 2018
• When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a …
  01-006-18-3429 · Technical service bulletin · Engine · issued Mar 9, 2018
• When installing a navigation SD card, the center display may show error message "Invalid SD Card".
  MT-001-18 · Technical service bulletin · Equipment · issued Mar 5, 2018
• Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during extremely cold temperatures. The concern occurs when the interior of the vehicle is col…
  09-001-18-3387a · Technical service bulletin · Electrical System · issued Feb 22, 2018
• Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 - Exhaust CMP timing over-retarded P0524:00 - Engine oil p…
  01-005-18-3415 · Technical service bulletin · Fuel System, Gasoline · issued Feb 22, 2018
• Some customers may complain about the MAZDA CONNECT center display cracking (spider cracking). The cracks are internal and cannot be felt by touch. This may be caused by a faulty c…
  SA-008-18 · Technical service bulletin · Equipment · issued Feb 20, 2018
• The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step D…
  MT-003-18 · Technical service bulletin · Air Bags · issued Feb 16, 2018
• The navigation SD Card VIN-locks to a vehicle in the following conditions: 1. Vehicle odometer under 62 miles ? VIN-lock occurs with key ON for 3 minutes or longer. 2. Vehicle odom…
  SA-009-18 · Technical service bulletin · Equipment · issued Feb 16, 2018
• Some customers may experience a navigation system screen that shows the wrong location. This concern is due to poor reception of the GPS signals. To eliminate this concern, the CMU…
  09-007-18-3422 · Technical service bulletin · Equipment · issued Feb 14, 2018
• Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth® and the same device is also …
  MT-002-18 · Technical service bulletin · Electrical System · issued Feb 9, 2018
• Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition.
  SA-005-18 · Technical service bulletin · Equipment · issued Feb 8, 2018
• Some vehicles with the electric parking brake (EPB) may exhibit rear brake dragging, resulting in brake noise and abnormal outer brake pad wear.The vehicle may also roll momentaril…
  04-001-18-3418 · Technical service bulletin · Service Brakes · issued Jan 29, 2018
• Some vehicles may exhibit excessive operating noise when sliding the driver and/or passenger power seat(s) back and forth. The noise may be caused by cable vibration, which transmi…
  09-005-18-3414 · Technical service bulletin · Seats · issued Jan 29, 2018
• Special Service Program (SSP) A6-MDRT TOOL - 2016 CX-5 Passenger Frontal Air Bag Concern. On October 2, 2017, Mazda Technical Services sent out an email extending the Mazda Diagnos…
  SSPA6 · Technical service bulletin · Air Bags · issued Jan 11, 2018
• Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during coldtemperatures. The concern occurs when the interior of the vehicle is cold and disap…
  09-001-18-3387 · Technical service bulletin · Equipment · issued Jan 8, 2018
• Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving onrough roads and/or when turning the steering wheel while the vehicle is stopped.…
  02-002-18-3300d · Technical service bulletin · Suspension · issued Jan 5, 2018
• The MAZDA MOBILE START (MMS) is currently experiencing a system disruption. User web portal and Call center web portal functions are affected. Mazda is working on this issue and wi…
  SA-001-18 · Technical service bulletin · Equipment · issued Jan 4, 2018
• When installing a navigation SD card, the center display may show error message "Invalid SD Card". This may be caused by: The navigation SD card lock tab is locked.The navigation S…
  MT-001-18 · Technical service bulletin · Electrical System · issued Jan 2, 2018
• Some vehicles may experience the CHECK ENGINE LIGHT OIN with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A removed * P2610 Instrument cluster internal e…
  01-001-17 · Technical service bulletin · Air Bags · issued Dec 18, 2017
• Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steeri…
  06-001-17-3307b · Technical service bulletin · Steering · issued Dec 18, 2017
• Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following …
  MT-021-17 · Technical service bulletin · Engine · issued Dec 5, 2017
• Some vehicles may exhibit an oil leak from the companion flange area (A) of the transfer unit. This concern may be caused by companion flange oil seal wear. The oil seal has been i…
  03-002-17-3394 · Technical service bulletin · Equipment · issued Nov 20, 2017
• Some vehicles may exhibit excessive noise when operating either front power seat forward or backward. The noise may be caused by cable vibration, which transmits power from the mot…
  09-011-17-3339a · Technical service bulletin · Equipment · issued Nov 13, 2017
• WARNING: DO NOT PERFORM OPERATIONAL TESTING OF THE SMART CITY BRAKE SUPPORT (SCBS) SYSTEM. If the warning indicator light is not illuminated and there are no codes stored in the sy…
  MT-019-17 · Technical service bulletin · Equipment · issued Nov 9, 2017
• If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the …
  MT-017-17 · Technical service bulletin · Equipment · issued Nov 2, 2017
• Some vehicles may exhibit a white stain (A) running down the front door(s), which originates from under the outer door mirror. This is caused when water (containing white corrosion…
  09-041-17-3390 · Technical service bulletin · Visibility · issued Oct 24, 2017
• The Smart City Brake Support (SCBS) system alerts the driver of a possible collision using an indication in the display and a warning sound when the Forward Sensing Camera (FSC) de…
  MT-016-17 · Technical service bulletin · Forward Collision Avoidance · issued Oct 18, 2017
• Some vehicles may experience one or more of the following symptoms: ?Poor power steering condition and 3 or more warning lights illumination. ?Turn signal malfunction and 5 or more…
  09-040-17-3222 · Technical service bulletin · Steering · issued Oct 12, 2017
• Some vehicles may experience unusual noise coming from inside the front door panel when playing the audio system. This is caused by the damper coming off the speaker frame due to c…
  09-012-17-3334b · Technical service bulletin · Equipment · issued Oct 3, 2017
• On December 5, 2016, Mazda Motor Corporation sent out an email launching a Mazda Diagnostic Reprogramming Tool (MDRT) service loaner program for Special Service Program (SSPA6). Th…
  SSPA6 · Technical service bulletin · Engine and Engine Cooling · issued Oct 2, 2017
• IDS SOFTWARE VERSION 107 AVAILABLE ON MGSS - PLEASE UPDATE YOUR PC'S. Upgrade your PCs to IDS version 107.00 and 107.01 from the previous version.
  SA-036-17 · Technical service bulletin · Equipment · issued Sep 13, 2017
• Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control (HBC) (amber) warning lights are on when they start driving around dusk or dawn under …
  15-003-17-3284b · Technical service bulletin · Lane Departure · issued Sep 8, 2017
• Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a clogged heater unit. For Mazda6 and CX…
  07-007-17-3384 · Technical service bulletin · Equipment · issued Sep 8, 2017
• Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual…
  SA-066-17 · Technical service bulletin · Forward Collision Avoidance · issued Sep 1, 2017
• Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped…
  02-003-17-3300c · Technical service bulletin · Electrical System · issued Aug 29, 2017
• Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control (HBC) (amber) warning lights are on when they start driving around dusk or dawn under …
  15-003-17-3284a · Technical service bulletin · Exterior Lighting · issued Aug 24, 2017
• Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502 or later). NOTE: For 2016 CX-9 with version earlier…
  09-017-17-3347c · Technical service bulletin · Electrical System · issued Aug 23, 2017
• Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is turn…
  06-002-17-3367 · Technical service bulletin · Steering · issued Aug 22, 2017
• Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. MAZDA CONNECT Symptom Troubleshooting Table Sections: Audio System, Bluetooth®, Center Display, DTC…
  SA-065-17 · Technical service bulletin · Equipment · issued Aug 10, 2017
• When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers …
  09-001-17-3296b · Technical service bulletin · Electrical System · issued Aug 9, 2017
• In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Fede…
  09-035-17-3080 · Technical service bulletin · Equipment · issued Aug 7, 2017
• Some vehicles may experience unusual noise coming from inside the front door panel when playing the audio system. This is caused by the damper coming off the speaker frame due to c…
  09-012-17-3334a · Technical service bulletin · Structure · issued Aug 4, 2017
• Some vehicles may have a condition where the front of the drivers seat cushion trim comes off the seat frame (as shown below). This is found on vehicles equipped with power seats a…
  09-033-17-3374 · Technical service bulletin · Seats · issued Jul 27, 2017
• Some customers may complain about the following MAZDA CONNECT Temperature Warning message: Display is too Hot. Screen performance may be decreased until it cools. The warning messa…
  MT-015-17 · Technical service bulletin · Equipment · issued Jul 26, 2017
• Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 - Exhaust CMP timing over-retarded. P0524:00 - Engine oil …
  01-008-17-3376 · Technical service bulletin · Equipment · issued Jul 24, 2017
• Some vehicles with the electric parking brake (EPB) may exhibit rear brake dragging, resulting in brake noise and abnormal outer brake pad wear.The vehicle may also roll momentaril…
  04-005-17-3329 · Technical service bulletin · Service Brakes · issued Jul 21, 2017
• Some customers may complain about the "wrong" phone is connected to the infotainment system. MAZDA CONNECT bluetooth will connect all profiles to devices in order of priority if th…
  SA-063-17 · Technical service bulletin · Equipment · issued Jul 21, 2017
• All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new veh…
  09-017-17-3347b · Technical service bulletin · Electrical System · issued Jul 12, 2017
• In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is© 2017 Mazda North American Operations, U.S.A. al…
  SA-061-17 · Technical service bulletin · Electrical System · issued Jul 12, 2017
• Some vehicles may exhibit one of the following concerns: Sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km…
  05-002-17-3355a · Technical service bulletin · Steering · issued Jul 6, 2017
• Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power Supply mode to prevent the battery from discharging.
  MT-014-17 · Technical service bulletin · Electrical System · issued Jul 6, 2017
• CAUTION: DO NOT attempt any repair of the windshield damaged by stone chipping/cracks at the area in front of the Forward Sensing Camera (FSC) and Laser Sensor. Replace the windshi…
  SA-058-17 · Technical service bulletin · Visibility · issued Jul 6, 2017
• High Beam Control (HBC) system frequently asked questions (FAQ)
  SA-057-17 · Technical service bulletin · Exterior Lighting · issued Jul 6, 2017
• Mazda Radar Criose Control (MRCC) system frequently asked questions (FAQ)
  SA-056-17 · Technical service bulletin · Forward Collision Avoidance · issued Jul 6, 2017
• Blind Spot Monitoring (BSM) system frequently asked questions (FAQ)
  SA-055-17 · Technical service bulletin · Lane Departure · issued Jul 6, 2017
• Lane Departure Warning System (LDWS) frequently asked questions (FAQ)
  SA-053-17 · Technical service bulletin · Lane Departure · issued Jul 6, 2017
• Smart City Brake Support (SCBS) frequently asked questions (FAQ)
  SA-052-17 · Technical service bulletin · Service Brakes · issued Jul 6, 2017
• Some vehicles may experience an engine that runs rough and the check engine light on with DTCs P0201 and P0204 or P0202 and P0203. NOTE: Engine misfire related DTCs (P0301, P0302, …
  01-004-17-3317a · Technical service bulletin · Equipment · issued Jul 5, 2017
• Some vehicles may exhibit the driver and/or front passenger side seat warmer(s) malfunction on any mode (High, Mid and Low). This may be caused by repeated load applied to the seat…
  09-016-17-3327a · Technical service bulletin · Seats · issued Jun 28, 2017
• CAUTION: At no point during the repair for Recall 9916H (LIFTGATE STAY DAMPER SAFETY RECALL) should "Vise-Grips" or other similar tools be used to hold the lift gate stay dampers. …
  SA-050-17 · Technical service bulletin · Structure · issued Jun 20, 2017
• Some vehicles (without power seats) may exhibit a driver seat that gradually moves down by itself. This concern may be caused when a load, which is applied to the seat during braki…
  09-024-17-3350 · Technical service bulletin · Seats · issued Jun 16, 2017
• When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the Mazda Modular Diagnostic System (M-MDS) may display a value of only 1/100th of the actual re…
  08-002-17-3312a · Technical service bulletin · Electrical System · issued Jun 15, 2017
• On December 5, 2016, Mazda Motor Corporation sent out an email launching a Mazda Diagnostic Reprogramming Tool (MDRT) service loaner program for Special Service Program (SSPA6). Th…
  SSPA6 · Technical service bulletin · Electrical System · issued Jun 15, 2017
• Some vehicles may exhibit one of the following concerns: Sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km…
  05-002-17-3355 · Technical service bulletin · Power Train · issued Jun 12, 2017
• Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped…
  02-003-17-3300b · Technical service bulletin · Suspension · issued Jun 9, 2017
• Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502or later).NOTE:For 2016 CX-9 with version earlier th…
  09-017-17-3347a · Technical service bulletin · Electrical System · issued Jun 5, 2017
• In order to do a CMU data retrieval for the new MAZDA CONNECT software, make sure to use version 31 (available on MGSS).
  SA-048-17 · Technical service bulletin · Electrical System · issued Jun 5, 2017
• Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance.This concern may be caused by an insufficient wear resistance of the steerin…
  06-001-17-3307a · Technical service bulletin · Steering · issued Jun 2, 2017
• Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (A) between the cylinder block and head. It becomes very noticable with dust a…
  01-005-17-3305a · Technical service bulletin · Equipment · issued Jun 2, 2017
• Display shows inaccurate ambient temperature. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual …
  09-018-17 · Technical service bulletin · Electrical System · issued May 22, 2017
• Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. When you encounter a customer wit…
  09018173351 · Technical service bulletin · Electrical System · issued May 22, 2017
• Audio, navigation and phone concerns with Mazda connect Infotainment system. All Mazda connect vehicles in new car inventory must be updated to this software version listed below i…
  09-017-17 · Technical service bulletin · Equipment · issued May 16, 2017
• All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new veh…
  09017173346 · Technical service bulletin · Electrical System · issued May 16, 2017
• An update to the MAZDA CONNECT system is now available for download from the Mazda Global Service Support (MGSS) system. The new version number is 59.00.502. Please refer to TSB 09…
  SA-046-17 · Technical service bulletin · Electrical System · issued May 16, 2017
• Some vehicles may exhibit a chattering noise from the rear spoiler (A) while driving on a rough road. This may be caused by loose rear spoiler installation nuts.
  MT-009-17 · Technical service bulletin · Structure · issued May 15, 2017
• Some vehicles may exhibit a chattering noise from the rear spoiler (A) while driving on a rough road. This may be caused by loose rear spoiler installation nuts.
  MT-009-17 · Technical service bulletin · Equipment Adaptive/mobility · issued May 15, 2017
• ? After installing the new Forward Sensing Camera (FSC), frequency of the disabled function with the LDWS/HBC warning lights ON due to foggy FSC lens will be reduced. However, the …
  15003173284 · Technical service bulletin · Equipment · issued May 11, 2017
• Permanent dtcs are now displayed with the ids 104 update. The purpose of a permanent dtc is to prevent customers from clearing them by disconnecting the battery cable in order to p…
  SA-041-17 · Technical service bulletin · Equipment · issued Mar 16, 2017
• Some vehicles may experience one of the following advanced keyless entry system malfunctions: (1) key fob and/or door request switch does not operate. (2) door locks repeatedly loc…
  SA-040-17 · Technical service bulletin · Equipment · issued Mar 10, 2017
• Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Damage caused by usin…
  09-008-17-3324 · Technical service bulletin · Exterior Lighting · issued Mar 9, 2017
• Some customers may complain of a creaking noise when driving through a dip or bump in the road while accelerating. This occurs when the vehicle is cold and cannot be duplicated onc…
  SA-039-17 · Technical service bulletin · Equipment · issued Mar 7, 2017
• When installing a navigation sd card, confirm that the card is unlocked. Also, mazda does not recommend swapping navigation system sd cards from one vehicle to another for testing.…
  MT-003-17 · Technical service bulletin · Equipment Adaptive/mobility · issued Mar 6, 2017
• Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (A) between the cylinder block and head. It becomes very noticable with dust a…
  01-005-17-3305 · Technical service bulletin · Engine and Engine Cooling · issued Mar 3, 2017
• Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped…
  02-003-17-3300a · Technical service bulletin · Suspension · issued Mar 2, 2017
• When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a …
  01-002-17-3299a · Technical service bulletin · Engine and Engine Cooling · issued Mar 2, 2017
• When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the Mazda Modular Diagnostic System (M-MDS) may display a value of only 1/100th of the actual re…
  08-002-17-3312 · Technical service bulletin · Equipment · issued Mar 1, 2017
• Multi-Model - engine runs rough and check engine light on with DTCS P0201 and P0204 or P0202 and P0203
  01-004-17 · Technical service bulletin · Engine · issued Feb 21, 2017
• No cool air from air conditioner (Leak from evaporator) Some customers may complain about no cool air from the vents when the air conditioner (A/C) is ON. This concern may be cause…
  07-002-17 · Technical service bulletin · Equipment · issued Jan 13, 2017
• Knocking/Squeaking noise from front shock absorber, creaking noise fkrom front lower arm bushing
  02-003-17 · Technical service bulletin · Back Over Prevention · issued Jan 13, 2017
• Vibration felt through floor/seat/steering wheel at approx. 25-30 MPH. The bibration may be caused by wear on the inner surface of the tripod joint case (inner side of front drive …
  03-001-17 · Technical service bulletin · Wheels · issued Jan 9, 2017
• MAZDA Mobile start (MMS) cannot communicate with vehicle
  SA266 · Technical service bulletin · Electrical System · issued Dec 19, 2016
• Noise from rear brakes due to brake drag-TSB removal from MS3 due to being an ineffective repair. (replacement bulletin is shedule for release in Jan, 2017)
  SA381 · Technical service bulletin · Service Brakes, Hydraulic · issued Dec 12, 2016
• No cool air from air conditioner (Leak from evaporator) Some customers may complain about no cool air from the vents when the air conditioner (A/C) is ON. This concern may be cause…
  07-005-16 · Technical service bulletin · Equipment · issued Dec 5, 2016
• Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) on certain 2016 CX-5 vehicles built from November 1, 2014 through May 13, 2016. Certain 2016 vehicles…
  SSPA6 · Technical service bulletin · Air Bags · issued Nov 22, 2016
• TAKATA recalls for Air bag
  SA327 · Technical service bulletin · Air Bags · issued Nov 3, 2016
• Multi-Model - Clutch Slippage or Smell after Clutch Disc Replacement
  MTI_1138 · Technical service bulletin · Power Train · issued Nov 3, 2016