Mazda CX-3 2010–2016 — technical service bulletin
Bulletin SA-050-17 · NHTSA communication 10111023 · issued Jun 20, 2017
Technical service bulletin
communication type
Structure
component
2010–2016
model years
17
vehicle entries
Official summary
CAUTION: At no point during the repair for Recall 9916H (LIFTGATE STAY DAMPER SAFETY RECALL) should "Vise-Grips" or other similar tools be used to hold the lift gate stay dampers. Use only the tools specified in the recall. Vice Grips or other similar tools can easily damage the stay dampers. NOTE: Stay damper parts received with Vice Grip marks will not be covered under warranty.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.