Mazda CX-3 2014–2018 — technical service bulletin
Bulletin 09-001-18-3387a · NHTSA communication 10136368 · issued Feb 22, 2018
Technical service bulletin
communication type
Electrical System
component
2014–2018
model years
17
vehicle entries
Official summary
Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during extremely cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused by some SD cards for the MAZDA CONNECT navigation system being manufactured with improper hardware, resulting in a data reading error during extremely cold temperatures. To correct the concern, the SD card hardware has been changed.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.