2018 Chrysler Pacifica Plug-In Hybrid problems & reliability
223 owner complaints filed with NHTSA for the 2018 Chrysler Pacifica Plug-In Hybrid, alongside 6 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
1 complaint report injuries (4 injured).
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Electrical System → | 83 | 37% |
| Hybrid Propulsion System → | 75 | 34% |
| Engine → | 63 | 28% |
| Power Train → | 39 | 17% |
| Unknown OR Other | 34 | 15% |
| Fuel/propulsion System → | 19 | 9% |
| Vehicle Speed Control → | 13 | 6% |
| Service Brakes | 7 | 3% |
| Steering | 7 | 3% |
| Forward Collision Avoidance | 6 | 3% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Half of the failures with a reported odometer reading occurred by 8,000 miles (middle 50% between 3,600 and 23,000 miles), based on 87 complaints that included mileage.
Complaints by incident year
What owners report
“The contact owns a 2018 Chrysler Pacifica. The contact stated when attempting to charge the battery, the charger failed to work as intended . A dealer was contacted. The vehicle was towed to the dealer where it was diagnosed that the battery needed to be replaced and and they sent a request to the manfactuer in…”
Electrical System · filed May 22, 2026
“I was traveling at south bound on TOLL 130 going 80MPH (which is the speed limit on that road) when my Pacifica immediately slowed down and my accelerator gave out. In addition to my dash flashing that the cruise control was no longer available, but the van also said "Service Charging System" and "Shift to P to…”
Unknown OR Other · filed Mar 17, 2025
“I have a 2018 Chrysler Pacifica Hybrid. I purchased it brand new in 2018. This van has had sooo many problems, it has been in and out of the shop, countless recalls. Last year it was in the shop for almost the entire year, I think I had possession of the van for less than 3 months of the year. I just brought my van in…”
Electrical System · filed Feb 13, 2025
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Electrical arcing and thermal events, potentially leading to fires, while utilizing Enel X Way USA, LLC's JuiceBox residential charger.
Preliminary Evaluation PE24028 · opened Oct 3, 2024 · closed Jun 5, 2025
- Loss of motive power due to an internal wiring connector short.
Recall Query RQ24004 · opened Feb 27, 2024 · open
- Ignition-off high voltage battery fire (Remedy effectiveness of Recall 22V-077)
Recall Query RQ24001 · opened Jan 16, 2024 · open
- Transmission fault leading to loss of motive power
Preliminary Evaluation PE22008 · opened Jul 22, 2022 · closed Mar 27, 2024 · led to recall 23V010
Technical service bulletins
164 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2018 Chrysler Pacifica Plug-In Hybrid. The 10 most recent:
Battery Pack Control Module (BPCM) Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● U0412-00 -…
08-271-26 · Service Bulletin/Repair Instructions · issued Jul 10, 2026
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
9100860 · Service Bulletin/Repair Instructions · issued Jul 7, 2026
Hose and tube - egr coolant
113280 · Service Bulletin/Repair Instructions · issued Jul 6, 2026
Backup Camera Poor Image Quality Inspection
S2208000045 REV.D · Service Bulletin/Repair Instructions · issued Jun 26, 2026
Calibration Requirements For The Power Sliding Door Module (PSDM).
S2623000046 · Service Bulletin/Repair Instructions · issued Jun 25, 2026
Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A
S2623000041 REV.A · Service Bulletin/Repair Instructions · issued Jun 19, 2026
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 Rev. K · Service Bulletin/Repair Instructions · issued Jun 12, 2026
Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
9100835 · Service Bulletin/Repair Instructions · issued Jun 8, 2026
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.J · Service Bulletin/Repair Instructions · issued Jun 5, 2026
Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
S2623000040 · Service Bulletin/Repair Instructions · issued Jun 5, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2018 Chrysler Pacifica Plug-In Hybrid has 6 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2018 Chrysler Pacifica Plug-In Hybrid?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 8,000 miles — budget accordingly if the car is approaching that mileage.