2023 Chrysler Pacifica Plug-In Hybrid problems & reliability
40 owner complaints filed with NHTSA for the 2023 Chrysler Pacifica Plug-In Hybrid. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
1 complaint report injuries (1 injured).
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Engine → | 18 | 45% |
| Power Train → | 15 | 38% |
| Electrical System → | 14 | 35% |
| Fuel/propulsion System | 5 | 13% |
| Unknown OR Other | 5 | 13% |
| Vehicle Speed Control | 5 | 13% |
| Service Brakes | 3 | 8% |
| Air Bags | 2 | 5% |
| Back Over Prevention | 2 | 5% |
| Forward Collision Avoidance | 2 | 5% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Complaints by incident year
What owners report
“The contact owns a 2023 Chrysler Pacifica Plug-in Hybrid. The contact stated that while driving at an undisclosed speed with the granddaughter seated in the rear driver's seat, the seat unexpectedly fully reclined and slid back and forth. The vehicle was not diagnosed or repaired by an independent mechanic or dealer…”
Seats · filed Jun 10, 2026
“The contact owns a 2023 Chrysler Pacifica Plug-in-Hybrid. The contact received notification of NHTSA Campaign Number: 25V302000 (Air Bags); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, where it was not diagnosed or repaired. The dealer confirmed that parts were…”
Air Bags · filed Dec 12, 2025
“The contact owns a 2023 Chrysler Pacifica Plug-In-Hybrid. The contact received notification of NHTSA Campaign Number: 25V302000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time…”
Air Bags · filed Jul 24, 2025
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Loss of motive power due to an internal wiring connector short.
Recall Query RQ24004 · opened Feb 27, 2024 · open
Technical service bulletins
199 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2023 Chrysler Pacifica Plug-In Hybrid. The 10 most recent:
Evaporator - air conditioning
113550 · Service Bulletin/Repair Instructions · issued Jul 21, 2026
Evaporator - air conditioning
113551 · Service Bulletin/Repair Instructions · issued Jul 21, 2026
SXM Radio Doesn't Reflect Station Or Song Changing Customers may experience the following: SYMPTOM: ● When playing SXM stations the radio does not reflect the current station or recognize a song changing.
08-268-26 · Service Bulletin/Repair Instructions · issued Jul 8, 2026
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
9100860 · Service Bulletin/Repair Instructions · issued Jul 7, 2026
Hose and tube - egr coolant
113280 · Service Bulletin/Repair Instructions · issued Jul 6, 2026
Front Fog Lamp RT 1) If the lamp contains moisture, do not replace it immediately. Turn the fog lamp on for one hour and inspect it afterward. Refer to 23-008-25 Rev.A. Exterior Front Lamps Condensation Clearing…
9100803 Rev 3 · Service Bulletin/Repair Instructions · issued Jul 6, 2026
Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
S2508000025 REV. B · Service Bulletin/Repair Instructions · issued Jul 6, 2026
1st Row Armrest Not Holding Position, Being Broken, Being Too Low, Or Touching The Console.
S2523000057 REV.A · Service Bulletin/Repair Instructions · issued Jun 29, 2026
1) If the lamp contains moisture, do not replace it immediately. Turn the fog lamp on for one hour and inspect it afterward. Refer to 23-008-25 Rev.A. Exterior Front Lamps Condensation Clearing Procedure for details. 2)…
9100803 Rev 1 · Service Bulletin/Repair Instructions · issued Jun 29, 2026
Vehicle Leaking Coolant Or Overheating
S2607000005 · Service Bulletin/Repair Instructions · issued Jun 26, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
No NHTSA recall campaigns name the 2023 Chrysler Pacifica Plug-In Hybrid in our current data. Recalls may apply only to certain VIN ranges — always confirm with a VIN check.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2023 Chrysler Pacifica Plug-In Hybrid?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.