2019 Chrysler Pacifica Plug-In Hybrid problems & reliability
45 owner complaints filed with NHTSA for the 2019 Chrysler Pacifica Plug-In Hybrid, alongside 2 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Electrical System → | 22 | 49% |
| Power Train → | 15 | 33% |
| Unknown OR Other | 14 | 31% |
| Engine → | 13 | 29% |
| Hybrid Propulsion System | 5 | 11% |
| Fuel/propulsion System | 4 | 9% |
| Steering | 3 | 7% |
| Vehicle Speed Control | 3 | 7% |
| Electronic Stability Control (esc) | 1 | 2% |
| Forward Collision Avoidance | 1 | 2% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Complaints by incident year
What owners report
“The contact owns a 2019 Chrysler Pacifica Plug-In Hybrid. The contact stated while driving 75 MPH down a winding mountain road, the message “Pull Over Immediately - Vehicle will Shut down Soon” was displayed. The contact pulled over and was able to restart the vehicle. The contact stated that the message was displayed…”
Power Train · filed Jun 18, 2025
“We received multiple reminders for the recalls to be addressed, but each time we make an appointment at various service centers, they say that they cannot address the recall due to staff shortage and parts not being available. This has been persisting for over 4 years. Chrysler does not make a good faith effort to…”
Unknown OR Other · filed Mar 5, 2025
“UNKNOWN/RECALL NOT BEING FIXABLE FOR MONTHS: due to a recall from mid-2024 which cannot be fixed, the vehicle is no longer safe to have parked in my garage, near my home, next to other vehicles, and is now not able to be used as intended. The risk of fire and/or explosion should require a manufacturer buyback. These…”
Unknown OR Other · filed Feb 10, 2025
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Loss of motive power due to an internal wiring connector short.
Recall Query RQ24004 · opened Feb 27, 2024 · open
- Transmission fault leading to loss of motive power
Preliminary Evaluation PE22008 · opened Jul 22, 2022 · closed Mar 27, 2024 · led to recall 23V010
Technical service bulletins
159 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2019 Chrysler Pacifica Plug-In Hybrid. The 10 most recent:
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
9100860 · Service Bulletin/Repair Instructions · issued Jul 7, 2026
Hose and tube - egr coolant
113280 · Service Bulletin/Repair Instructions · issued Jul 6, 2026
Backup Camera Poor Image Quality Inspection
S2208000045 REV.D · Service Bulletin/Repair Instructions · issued Jun 26, 2026
Calibration Requirements For The Power Sliding Door Module (PSDM).
S2623000046 · Service Bulletin/Repair Instructions · issued Jun 25, 2026
Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A
S2623000041 REV.A · Service Bulletin/Repair Instructions · issued Jun 19, 2026
Heater - electric coolant
112856 · Service Bulletin/Repair Instructions · issued Jun 15, 2026
Heater - electric coolant
112857 · Service Bulletin/Repair Instructions · issued Jun 15, 2026
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 Rev. K · Service Bulletin/Repair Instructions · issued Jun 12, 2026
Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
9100835 · Service Bulletin/Repair Instructions · issued Jun 8, 2026
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
S1623000028 REV.J · Service Bulletin/Repair Instructions · issued Jun 5, 2026
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2019 Chrysler Pacifica Plug-In Hybrid has 2 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2019 Chrysler Pacifica Plug-In Hybrid?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.