Jeep Grand Cherokee 2011–2022 — technical service bulletin
Bulletin 9100448 · NHTSA communication 11011512 · issued Dec 4, 2024
Technical service bulletin
communication type
Seats
component
2011–2022
model years
12
vehicle entries
Official summary
HEADREST Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to follow the RESET Procedure in service Library to RESET the AHR
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.