2014 Ford C-Max Energi problems & reliability
30 owner complaints filed with NHTSA for the 2014 Ford C-Max Energi. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Electrical System → | 16 | 53% |
| Power Train | 4 | 13% |
| Structure | 4 | 13% |
| Fuel/propulsion System | 3 | 10% |
| Engine | 2 | 7% |
| Latches/locks/linkages | 2 | 7% |
| Steering | 2 | 7% |
| Back Over Prevention | 1 | 3% |
| Engine and Engine Cooling | 1 | 3% |
| Equipment | 1 | 3% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Complaints by incident year
What owners report
“The contact owns a 2014 Ford C-Max Energi. The contact stated while attempting to reverse, the rear-view camera displayed a blank screen. Several unknown messages were displayed. A dealer was contacted. The vehicle was taken to an independent mechanic, and the contact was referred to the dealer for assistance. The…”
Back Over Prevention · filed Jul 21, 2025
“The contact owns a 2014 Ford C-Max Energi. The contact stated that while stopped at a traffic light, the vehicle was idling rough. The check engine warning light illuminated intermittently. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The vehicle was taken to the dealer, who…”
Power Train · filed Apr 21, 2023
“The contact owns a 2014 Ford C-MAX Energi. The contact stated the front driver’s seat power seat was stuck in the reclined position. The contact took the vehicle to a local dealer to be repaired. The vehicle was returned, and the contact became aware that the rear driver’s side door panel was loose, causing the door…”
Structure · filed Nov 12, 2021
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Pedestrian alert sounds
Defect Petition DP22005 · opened Jan 27, 2023 · closed Aug 7, 2023 · led to recall 22V063000
- Door Latch Failures
Recall Query RQ19005 · opened Dec 19, 2019 · closed Feb 7, 2022 · led to recall 20V331000
- Door Latch Failure
Preliminary Evaluation PE16001 · opened Jan 16, 2016 · closed Oct 29, 2016 · led to recall 16V643000
Technical service bulletins
22 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2014 Ford C-Max Energi. The 10 most recent:
Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit REASON FOR THIS SUPPLEMENT Program Terms & Urgency / Expiration Date: Program extension until July 31, 2023. Service…
21B09 S2 · Service Bulletin/Repair Instructions · issued Apr 12, 2023
Certain 2014-2020 Model Year Multiple Vehicle Lines - 3G Telematics Control Unit to 4G Upgrade Kit. The North America 3G cellular service began decommissioning in August 2021 and a complete shutdown of the 3G network…
21B09-S1 · Service Bulletin/Repair Instructions · issued Jul 28, 2022
Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit The North America 3G cellular service began decommissioning in August 2021 and will be fully decommissioned in February…
21B09 · Service Bulletin/Repair Instructions · issued Nov 3, 2021
Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020…
TSB 20-2171 · Service Bulletin/Repair Instructions · issued May 18, 2020
SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the…
SSM 48619 · Service Bulletin/Repair Instructions · issued Mar 9, 2020
Some 2013 2017 C-MAX Energi, 2017 2018 C-MAX Hybrid, 2013 2020 Fusion Energi and 2017-2020 Fusion/MKZ Hybrid vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with any of the following diagnostic…
SSM 48301 · Service Bulletin/Repair Instructions · issued Nov 1, 2019
Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning…
SSM 48130 · Service Bulletin/Repair Instructions · issued Aug 9, 2019
Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2019 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the second…
TSB 18-2373 · Service Bulletin/Repair Instructions · issued Dec 12, 2018
Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the second…
tsb18-2216 · Service Bulletin/Repair Instructions · issued Jul 20, 2018
Some 2013-2017 C-Max PHEV may exhibit diagnostic code P2183 and may have the coolant hoses that attach to the lower bulkhead connections incorrectly installed. The two hoses share the same female connectors and mate to…
SSM 47347 · Service Bulletin/Repair Instructions · issued Jun 11, 2018
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
No NHTSA recall campaigns name the 2014 Ford C-Max Energi in our current data. Recalls may apply only to certain VIN ranges — always confirm with a VIN check.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2014 Ford C-Max Energi?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.