2020 Jeep Cherokee power train problems
152 owner complaints filed with NHTSA name the power train on the 2020 Jeep Cherokee — 56% of all complaints for this model year.
What owners report
“The contact owns a 2020 Jeep Cherokee. The contact stated that while driving approximately 15 MPH, the steering wheel suddenly turned to the right and the vehicle became difficult to steer. There was an abnormal roaring sound coming from underneath the vehicle. The contact waited until the vehicle…”
filed Aug 3, 2026
“The Power Transfer Unit (PTU) failed on my 2020 Jeep Cherokee. Started hearing grinding and roaring noises coming from the front wheels and was having trouble stopping. There is a recall already going for the same make and model but for other specific vin numbers, mine not included. The problem was…”
filed Jul 31, 2026
“My 2020 Jeep cherokee car made a sound and seemed to lose some power a warning came on serv 4wd took to mechanic was told PTU is causing error I put my vin in and it says no recalls I have contacted Jeep Corporate who said they do not have a fix for this at this time and would email me. My husband has the same year…”
filed Jul 30, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Related recalls
- Power transfer unit (PTU) may failCampaign 26V290000 · May 7, 2026
Power Train problems in other Cherokee years
| Year | Reports | Share |
|---|---|---|
| 2022 Cherokee | 24 | 51% |
| 2021 Cherokee | 79 | 54% |
| 2019 Cherokee | 770 | 48% |
| 2018 Cherokee | 290 | 43% |
| 2017 Cherokee | 641 | 48% |
| 2016 Cherokee | 626 | 45% |
| 2015 Cherokee | 998 | 56% |
| 2014 Cherokee | 1,463 | 55% |
| 2001 Cherokee | 24 | 10% |
| 2000 Cherokee | 29 | 8% |
| 1999 Cherokee | 53 | 14% |
| 1998 Cherokee | 65 | 16% |
Other reported problem areas on the 2020 Jeep Cherokee
Counts are unique NHTSA complaints naming this component group. Complaints are unverified owner reports; mileage is computed only from complaints that included a usable odometer reading.