2020 Jeep Cherokee steering problems
22 owner complaints filed with NHTSA name the steering on the 2020 Jeep Cherokee — 7% of all complaints for this model year.
What owners report
“Sudden total loss of power steering assist while driving over a small pothole on Pearman Dairy Road. Full details, diagnostic trouble codes (U0420-00, U0010-00, U1428-00, B2309-64), and Jeep case reference 97368807 are fully documented in the attached formal PDF letter”
filed Aug 6, 2026
“Pulling into gas station and power steering went out when pulling in, almost hit pump. Not only did it now need a new power steering rack but the clock spring had to be replaced to program it”
filed Jul 20, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Related recalls
- Steering rack gear may break, possibly causing a loss of steering controlCampaign 19V637000 · Aug 29, 2019
Steering problems in other Cherokee years
| Year | Reports | Share |
|---|---|---|
| 2022 Cherokee | 3 | 6% |
| 2021 Cherokee | 3 | 2% |
| 2019 Cherokee | 120 | 7% |
| 2018 Cherokee | 30 | 4% |
| 2017 Cherokee | 45 | 3% |
| 2016 Cherokee | 53 | 4% |
| 2015 Cherokee | 59 | 3% |
| 2014 Cherokee | 119 | 4% |
| 2001 Cherokee | 16 | 7% |
| 2000 Cherokee | 22 | 6% |
| 1999 Cherokee | 24 | 7% |
| 1998 Cherokee | 12 | 3% |
Other reported problem areas on the 2020 Jeep Cherokee
Counts are unique NHTSA complaints naming this component group. Complaints are unverified owner reports; mileage is computed only from complaints that included a usable odometer reading.