2020 Jeep Cherokee steering problems
21 owner complaints filed with NHTSA name the steering on the 2020 Jeep Cherokee — 8% of all complaints for this model year.
What owners report
“Pulling into gas station and power steering went out when pulling in, almost hit pump. Not only did it now need a new power steering rack but the clock spring had to be replaced to program it”
filed Jul 20, 2026
“I went to this dealership today to get my steering column control module reprogrammed. Which includes What the Dealer’s Reprogramming Usually Covers (Standard & Expected) • SCCM (Steering Column Module)programming/configuration — Loads the correct software and vehicle-specific data into the new…”
filed Jul 16, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Related recalls
- Steering rack gear may break, possibly causing a loss of steering controlCampaign 19V637000 · Aug 29, 2019
Steering problems in other Cherokee years
| Year | Reports | Share |
|---|---|---|
| 2022 Cherokee | 3 | 6% |
| 2021 Cherokee | 3 | 2% |
| 2019 Cherokee | 120 | 7% |
| 2018 Cherokee | 30 | 4% |
| 2017 Cherokee | 45 | 3% |
| 2016 Cherokee | 53 | 4% |
| 2015 Cherokee | 59 | 3% |
| 2014 Cherokee | 119 | 5% |
| 2001 Cherokee | 16 | 7% |
| 2000 Cherokee | 22 | 6% |
| 1999 Cherokee | 24 | 7% |
| 1998 Cherokee | 12 | 3% |
Other reported problem areas on the 2020 Jeep Cherokee
Counts are unique NHTSA complaints naming this component group. Complaints are unverified owner reports; mileage is computed only from complaints that included a usable odometer reading.