2017 Jeep Cherokee power train problems
646 owner complaints filed with NHTSA name the power train on the 2017 Jeep Cherokee — 48% of all complaints for this model year.
What owners report
“The contact's mother owns a 2017 Jeep Cherokee. While the owner was driving at an undisclosed speed, the vehicle vibrated, and the vehicle was shaking erratically. The “Service 4WD” message was displayed. The contact stated that the accelerator pedal was depressed; however, the vehicle failed to…”
filed Aug 24, 2026
“The contact owns a 2017 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and stalled. There was an abnormal sound coming from the vehicle and the contact pulled over to the side of the road. There were no warning lights illuminated. The…”
filed Aug 21, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Related recalls
- Power transfer unit (PTU) may become damaged and disengage the transmission and…Campaign 25V011000 · Apr 29, 2025
- Power transfer unit (PTU) may become damaged and disengage the transmission and…Campaign 23V302000 · Apr 27, 2023
- Relative movement in the Power Transfer Unit (PTU) between the differential input splines…Campaign 20V343000 · Jun 11, 2020
Related service bulletins
Unable to Complete 01C Recall Drive Cycle C14A7-97 Active Technicians may experience the following: SYMPTOM: ● After performing Recall 01C, the vehicle may get a 'Service AWD' message on the EVIC.
03-001-26 · Service Bulletin/Repair Instructions · issued Jul 9, 2026Two Speed Power Transfer Unit Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ? C1494-07 - PTU Fork…
21-027-26 REV. A · Service Bulletin/Repair Instructions · issued Apr 11, 2026(XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)
14082 · Warranty Program/Extension · issued Apr 8, 2026(XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)
14081 · Warranty Program/Extension · issued Apr 8, 2026(XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)
14079 · Warranty Program/Extension · issued Apr 8, 2026
Power Train problems in other Cherokee years
| Year | Reports | Share |
|---|---|---|
| 2022 Cherokee | 27 | 54% |
| 2021 Cherokee | 93 | 57% |
| 2020 Cherokee | 170 | 57% |
| 2019 Cherokee | 801 | 49% |
| 2018 Cherokee | 292 | 43% |
| 2016 Cherokee | 629 | 45% |
| 2015 Cherokee | 1,002 | 56% |
| 2014 Cherokee | 1,468 | 56% |
| 2001 Cherokee | 24 | 10% |
| 2000 Cherokee | 29 | 8% |
| 1999 Cherokee | 53 | 14% |
| 1998 Cherokee | 65 | 16% |
Other reported problem areas on the 2017 Jeep Cherokee
Counts are unique NHTSA complaints naming this component group. Complaints are unverified owner reports; mileage is computed only from complaints that included a usable odometer reading.