2017 Jeep Cherokee power train problems
641 owner complaints filed with NHTSA name the power train on the 2017 Jeep Cherokee — 48% of all complaints for this model year.
What owners report
“The contact owns a 2017 Jeep Cherokee. The contact stated that while driving 30 MPH and depressing the accelerator pedal, the vehicle failed to respond as needed, and the vehicle shut off unexpectedly. The contact pulled over to the right side of the road, turned off, restarted the vehicle, and the…”
filed Jul 17, 2026
“An authorized dealership performed the federal safety (Safety Recall 01C) software update on my 2017 Jeep Cherokee Trailhawk. Two days and 160 miles later, the vehicle suffered a dangerous highway loss of propulsion. This software update failed to protect the physical drivetrain components from…”
filed Jul 8, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Related recalls
- Power transfer unit (PTU) may become damaged and disengage the transmission and…Campaign 25V011000 · Apr 29, 2025
- Power transfer unit (PTU) may become damaged and disengage the transmission and…Campaign 23V302000 · Apr 27, 2023
- Relative movement in the Power Transfer Unit (PTU) between the differential input splines…Campaign 20V343000 · Jun 11, 2020
Related service bulletins
Unable To Clear C1494-07 And C14A9-00 After 45A Recall Technicians may experience the following: SYMPTOM: ● wiTECH displays a mismatch error after performing recall 45A.
08-292-26 · Service Bulletin/Repair Instructions · issued Jul 23, 2026Unable to Complete 01C Recall Drive Cycle C14A7-97 Active Technicians may experience the following: SYMPTOM: ● After performing Recall 01C, the vehicle may get a 'Service AWD' message on the EVIC.
03-001-26 · Service Bulletin/Repair Instructions · issued Jul 9, 2026Two Speed Power Transfer Unit Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ? C1494-07 - PTU Fork…
21-027-26 REV. A · Service Bulletin/Repair Instructions · issued Apr 11, 2026(XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)
14082 · Warranty Program/Extension · issued Apr 8, 2026(XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL)
14081 · Warranty Program/Extension · issued Apr 8, 2026
Power Train problems in other Cherokee years
| Year | Reports | Share |
|---|---|---|
| 2022 Cherokee | 24 | 51% |
| 2021 Cherokee | 79 | 54% |
| 2020 Cherokee | 152 | 56% |
| 2019 Cherokee | 770 | 48% |
| 2018 Cherokee | 290 | 43% |
| 2016 Cherokee | 626 | 45% |
| 2015 Cherokee | 998 | 56% |
| 2014 Cherokee | 1,463 | 55% |
| 2001 Cherokee | 24 | 10% |
| 2000 Cherokee | 29 | 8% |
| 1999 Cherokee | 53 | 14% |
| 1998 Cherokee | 65 | 16% |
Other reported problem areas on the 2017 Jeep Cherokee
Counts are unique NHTSA complaints naming this component group. Complaints are unverified owner reports; mileage is computed only from complaints that included a usable odometer reading.