2020 Jeep Cherokee service brakes problems
23 owner complaints filed with NHTSA name the service brakes on the 2020 Jeep Cherokee — 8% of all complaints for this model year.
What owners report
“Vehicle suffered complete failure of the Power Transfer Unit (PTU) / drivetrain system, resulting in vehicle lockup, failure to engage drive gears, and automatic parking brake lockout when placed in PARK. The vehicle experienced its first documented PTU failure and replacement (Part #68333285AE)…”
filed Aug 25, 2026
“My vehicle has been in the shop over 6 times due to the malfunctioning of the EMERGENCY BREAKING SYSTEM. Less then 2.5wks after I purchased this vehicle, I started experiencing my E brake randomly engaging while driving it down the road. I called the dealership. They suggested I bring it to a jeep…”
filed May 14, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Service Brakes problems in other Cherokee years
| Year | Reports | Share |
|---|---|---|
| 2022 Cherokee | 3 | 6% |
| 2021 Cherokee | 13 | 8% |
| 2019 Cherokee | 100 | 6% |
| 2018 Cherokee | 34 | 5% |
| 2017 Cherokee | 55 | 4% |
| 2016 Cherokee | 92 | 7% |
| 2015 Cherokee | 127 | 7% |
| 2014 Cherokee | 183 | 7% |
| 2000 Cherokee | 1 | 0% |
| 1999 Cherokee | 5 | 1% |
| 1998 Cherokee | 2 | 1% |
| 1997 Cherokee | 2 | 1% |
Other reported problem areas on the 2020 Jeep Cherokee
Counts are unique NHTSA complaints naming this component group. Complaints are unverified owner reports; mileage is computed only from complaints that included a usable odometer reading.