2020 Jeep Cherokee electrical system problems
34 owner complaints filed with NHTSA name the electrical system on the 2020 Jeep Cherokee — 11% of all complaints for this model year.
What owners report
“Sudden total loss of power steering assist while driving over a small pothole on Pearman Dairy Road. Full details, diagnostic trouble codes (U0420-00, U0010-00, U1428-00, B2309-64), and Jeep case reference 97368807 are fully documented in the attached formal PDF letter”
filed Aug 6, 2026
“2020 Jeep Cherokee Limited AWD, VIN [XXX] , approx. 111,355 miles. Reporting serious safety concern: repeated/worsening electrical system failure with intermittent loss of power steering assist. For nearly a year, Auto Start/Stop warning and battery warning lights have appeared. During episodes…”
filed May 19, 2026
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Related service bulletins
Rear Taillamp Condensation Clearing Procedure On occasion, vehicle exterior taillamp assemblies get fogged with a light layer of condensation on the SYMPTOM: inside of the lenses Fig. 1. This may be reported after the…
08-075-26 REV. A · Service Bulletin/Repair Instructions · issued Apr 15, 2026Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning…
S1408000384 REV.J · Service Bulletin/Repair Instructions · issued Mar 4, 2026Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning…
S1408000384 REV.I · Service Bulletin/Repair Instructions · issued Feb 14, 2026Power transfer unit - none
109872 · Service Bulletin/Repair Instructions · issued Feb 3, 2026Power transfer unit - none
109871 · Service Bulletin/Repair Instructions · issued Feb 3, 2026
Electrical System problems in other Cherokee years
| Year | Reports | Share |
|---|---|---|
| 2022 Cherokee | 7 | 14% |
| 2021 Cherokee | 22 | 14% |
| 2019 Cherokee | 340 | 21% |
| 2018 Cherokee | 190 | 28% |
| 2017 Cherokee | 342 | 26% |
| 2016 Cherokee | 297 | 21% |
| 2015 Cherokee | 327 | 18% |
| 2014 Cherokee | 448 | 17% |
| 2001 Cherokee | 19 | 8% |
| 2000 Cherokee | 44 | 12% |
| 1999 Cherokee | 26 | 7% |
| 1998 Cherokee | 47 | 12% |
Other reported problem areas on the 2020 Jeep Cherokee
Counts are unique NHTSA complaints naming this component group. Complaints are unverified owner reports; mileage is computed only from complaints that included a usable odometer reading.