2014 Infiniti Q50 service bulletins & manufacturer communications

247 manufacturer communications are on file with NHTSA for the 2014 Infiniti Q50. TSBs are repair guidance for dealers — they are not recalls, and repairs are not automatically free.

• CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may …
  ITB09-063C · Technical service bulletin · Structure · issued Apr 13, 2026
• TELEMATICS SERVICE INFORMATION See ITB19-029 for models built after those listed above for a different Service Procedure. SERVICE INFORMATION The Applied Vehicles are equipped with…
  ITB12-011R · Technical service bulletin · Electrical System · issued Mar 30, 2026
• DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D
  ITB19-024D · Technical service bulletin · Air Bags · issued Sep 19, 2024
• INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB13-052E · Technical service bulletin · Electrical System · issued May 20, 2024
• CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB13-006D · Technical service bulletin · Electrical System · issued May 20, 2024
• CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB10-029C · Technical service bulletin · Electrical System · issued May 20, 2024
• WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB17-009H · Technical service bulletin · Visibility/wiper · issued Apr 30, 2024
• REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB13-007I · Technical service bulletin · Visibility/wiper · issued Apr 30, 2024
• WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB09-039K · Technical service bulletin · Visibility/wiper · issued Apr 29, 2024
• TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB12-011Q · Technical service bulletin · Electrical System · issued Jan 22, 2024
• HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB03-051Q · Technical service bulletin · Exterior Lighting · issued Apr 5, 2023
• DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB19-024C · Technical service bulletin · Equipment · issued Mar 9, 2023
• ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB10-074B · Technical service bulletin · Service Brakes · issued Mar 8, 2023
• REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB13-007H · Technical service bulletin · Visibility · issued Feb 27, 2023
• WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB09-039J · Technical service bulletin · Visibility · issued Feb 27, 2023
• WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB10-067C · Technical service bulletin · Wheels · issued Feb 22, 2023
• 3G TELEMATICS HARDWARE DEACTIVATION SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come e…
  ITB22-040 · Technical service bulletin · Communication · issued Nov 22, 2022
• DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB19-024B · Technical service bulletin · Air Bags · issued Apr 26, 2022
• INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB13-052D · Technical service bulletin · Electrical System · issued Feb 22, 2022
• CAN COMMUNICATION â NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB13-006C · Technical service bulletin · Electrical System · issued Feb 22, 2022
• BATTERY QUICK CHARGE NOTICE SERVICE INFORMATION When charging the vehicleâ s 12 volt battery with the high amperage quick charge function, the ignition should never be ON, or turne…
  ITB22-006 · Technical service bulletin · Electrical System · issued Feb 9, 2022
• DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin…
  ITB17-042E · Technical service bulletin · Engine and Engine Cooling · issued Feb 7, 2022
• EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB13-044J · Technical service bulletin · Engine and Engine Cooling · issued Feb 7, 2022
• CAN COMMUNICATION CODES â DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB10-029B · Technical service bulletin · Electrical System · issued Jan 26, 2022
• HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  NTB03-074P · Technical service bulletin · Exterior Lighting · issued Dec 7, 2021
• CLEANING FRONT OR REAR COMBINATION LAMP ASSEMBLIES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB17-033C · Technical service bulletin · Exterior Lighting · issued Dec 7, 2021
• HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB03-051P · Technical service bulletin · Exterior Lighting · issued Dec 7, 2021
• R1606 Occupant Classification System (OCS) Campaign Quality Review ***** Retailer Announcement ***** INFINITI is committed to the safety, security and satisfaction of our clients a…
  PC835 - R1606 Ca · Technical service bulletin · Air Bags · issued Aug 27, 2021
• INFINITI; FRONT SONAR PARKING SENSOR SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB16-006A · Technical service bulletin · Electrical System · issued Mar 24, 2021
• RADIO PRESETS / CLIMATE CONTROL SETTINGS / NAVIGATION SETTINGS CHANGE WITH INTELLIGENT KEY MEMORY This bulletin has been amended. Please see AMENDMENT HISTORY on the last page. Ple…
  ITB10-037E · Technical service bulletin · Electrical System · issued Mar 24, 2021
• THEFT ALARM SOUNDS WHEN VEHICLE IS LOCKED, UNLOCKED, OR DOOR/TRUNK OPENED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions o…
  ITB16-021B · Technical service bulletin · Electrical System · issued Mar 17, 2021
• 2014 â 2015 Q50; CONFIGURING INFINITI INTOUCH SYSTEM This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB14-017B · Technical service bulletin · Electrical System · issued Mar 17, 2021
• INTELLIGENT KEY DOES NOT WORK INTERMITTENTLY This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
  ITB14-059B · Technical service bulletin · Electrical System · issued Mar 15, 2021
• INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of …
  ITB13-052C · Technical service bulletin · Equipment · issued Mar 12, 2021
• 2013 JX35, 2014-2015 Q50 & QX60; ONE OR BOTH INTELLIGENT KEYS LOST PRIOR TO CUSTOMER DELIVERY This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all pr…
  ITB13-057B · Technical service bulletin · Equipment · issued Mar 12, 2021
• BLUETOOTH, USB, AND AUX FUNCTION DIAGNOSTIC TOOL This bulletin has been amended. See AMENDMENT HISTORY on page 3. Please discard previous versions of this bulletin.
  ITB17-005A · Technical service bulletin · Electrical System · issued Mar 12, 2021
• VOLUNTARY SERVICE CAMPAIGN INFINITI; 2G TELEMATICS HARDWARE DEACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of th…
  ITB17-041A · Technical service bulletin · Equipment · issued Mar 11, 2021
• 2014-2017 INFINITI; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB13-026L · Technical service bulletin · Electrical System · issued Mar 11, 2021
• SIRIUSXM SATELLITE RADIO / WEATHER / TRAFFIC / TRAVEL LINK ACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this …
  ITB12-041D · Technical service bulletin · Equipment · issued Mar 11, 2021
• TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB12-011P · Technical service bulletin · Equipment · issued Mar 10, 2021
• NAVIGATION MAP DATA UPDATE MATRIX This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB11-003F · Technical service bulletin · Electrical System · issued Mar 10, 2021
• DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB19-024A · Technical service bulletin · Electrical System · issued Mar 5, 2021
• INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of thi…
  ITB17-042D · Technical service bulletin · Engine and Engine Cooling · issued Mar 1, 2021
• CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous version…
  ITB19-005a · Technical service bulletin · Equipment · issued Feb 1, 2021
• INFINITI; THEFT ALARM TRIGGER HISTORY FUNCTION This bulletin is no longer active. Please discard previous versions of ITB16-009.
  ITB16-009a · Technical service bulletin · Equipment · issued Jan 28, 2021
• CUSTOMER SATISFACTION INITIATIVE 2014 Q50 AUDIO SOFTWARE UPDATE Service Campaign ID # P4248 is no longer active. ï · Repair orders opened after this bulletinâ s published date are …
  ITB14-043b · Technical service bulletin · Electrical System · issued Jan 27, 2021
• Expiration Notification - 2G Telematics Hardware Replacement Campaign Summary In 2016, INFINITI launched a Client Satisfaction Initiative (CSI) that provided clients with an opport…
  EXPIRATION NOTIF · Technical service bulletin · Electrical System · issued Dec 22, 2020
• CLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT Customer Satisfaction Initiative ID # PC451, PC452 and PC454 are no longer active. ï · Repair orders opened after …
  ITB17-007a · Technical service bulletin · Equipment · issued Dec 21, 2020
• 2005-2015 INFINITI VEHICLES; ECM REPROGRAMMING SERVICE INFORMATION This bulletin is no longer active. Please discard previous versions of ITB15-024.
  ITB15-024a · Technical service bulletin · Electrical System · issued Dec 10, 2020
• INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of thi…
  ITB17-042c · Technical service bulletin · Equipment Adaptive/mobility · issued Sep 14, 2020
• 2014-2020 Q50 AND 2017-2020 Q60; TPMS SENSOR LEAKING AIR IF YOU CONFIRM The vehicle has the original equipment wheels and TPMS sensors (tire pressure sensors) installed. AND The ow…
  ITB20-003 · Technical service bulletin · Wheels · issued Feb 10, 2020
• 2014-2017 INFINITI; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB13-026k · Technical service bulletin · Equipment · issued Jan 10, 2020
• 2014-2015 Q50; MIL ON WITH DTC P0720 AND MAY HAVE HARSH SHIFTING AND/OR LACK OF POWER SERVICE INFORMATION If DTC P0720 OUTPUT SPEED SENSOR is stored, follow the diagnostic procedur…
  ITB19-040 · Technical service bulletin · Power Train · issued Nov 22, 2019
• TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB12-011o · Technical service bulletin · Equipment · issued Oct 8, 2019
• DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed And The following screen will display: ACTIO…
  ITB19-024 · Technical service bulletin · Seats · issued Sep 12, 2019
• 2014-2017 INFINITI; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB13-026J · Technical service bulletin · Electrical System · issued Jul 26, 2019
• TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
  ITB12-011n · Technical service bulletin · Equipment · issued Jun 24, 2019
• EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentratio…
  ITB19-008 · Technical service bulletin · Equipment · issued Apr 2, 2019
• CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin applies only to vehicles equipped with INFINITI InTouch (Intelligent Key). SERVICE INFORM…
  ITB19-005 · Technical service bulletin · Equipment · issued Feb 28, 2019
• INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of thi…
  ITB17-042b · Technical service bulletin · Engine and Engine Cooling · issued Jan 29, 2019
• ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discar…
  ITB13-044g · Technical service bulletin · Engine and Engine Cooling · issued Jan 29, 2019
• TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended. See AMENDMENT HISTORY on the last pag…
  ITB12-011m · Technical service bulletin · Equipment · issued Jan 24, 2019
• 2014-2017 INFINITI VEHICLES; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin…
  ITB13-026i · Technical service bulletin · Equipment · issued Jan 15, 2019
• CHASSIS CONTROL MODULE DTC INFORMATION SERVICE INFORMATION If one or more of the following Chassis Control DTCs are stored: - C1BA0-00 - (CHASSIS CONTROL BRAKE SYSTEM) - C1B90-00 -…
  ITB19-001 · Technical service bulletin · Equipment · issued Jan 11, 2019
• OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer…
  Revision 1-IEVAP · Technical service bulletin · Engine · issued Nov 28, 2018
• INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional…
  ITB17-026b · Technical service bulletin · Fuel System, Gasoline · issued Nov 28, 2018
• AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this …
  ITB18-039 · Technical service bulletin · Air Bags · issued Nov 13, 2018
• PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and r…
  ITB18-037 · Technical service bulletin · Structure · issued Oct 24, 2018
• TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review…
  ITB18-034 · Technical service bulletin · Power Train · issued Oct 12, 2018
• 2G Telematics Hardware Replacement Client Satisfaction Initiative UPDATE October 12, 2018 Please discard earlier versions of this bulletin. The announcement from February 17, 2017 …
  REVISION 4-PC451 · Technical service bulletin · Equipment · issued Oct 12, 2018
• Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has bee…
  Infiniti USA Ret · Technical service bulletin · Equipment · issued Oct 9, 2018
• Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participatio…
  Infiniti USA Tak · Technical service bulletin · Air Bags · issued Oct 2, 2018
• DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Cam…
  IPSB18-218 Retai · Technical service bulletin · Equipment · issued Sep 28, 2018
• TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended to add a Required Actions by Model and…
  ITB12-011l · Technical service bulletin · Equipment · issued Sep 11, 2018
• INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to prop…
  ITB17-026b · Technical service bulletin · Fuel System, Gasoline · issued Aug 20, 2018
• OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - C…
  Revision 1-NEVAP · Technical service bulletin · Engine and Engine Cooling · issued Aug 17, 2018
• OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Cl…
  Revision 1-IEVAP · Technical service bulletin · Engine and Engine Cooling · issued Aug 17, 2018
• INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL IF CUSTOMER REPORTS: Customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shu…
  ITB17-026a · Technical service bulletin · Fuel System, Gasoline · issued Aug 16, 2018
• ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the …
  ITB13-044f · Technical service bulletin · Fuel System, Gasoline · issued Aug 15, 2018
• DAST CALIBRATION (MODE1) INCOMPLETE OR C13E9-00/C13EB-00 UNABLE TO ERASE This bulletin applies only to vehicles equipped with Direct Adaptive Steering (DAST). SERVICE INFORMATION T…
  ITB18-021 · Technical service bulletin · Steering · issued May 30, 2018
• NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication d…
  ITB01-024e · Technical service bulletin · Equipment · issued Apr 4, 2018
• INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of …
  ITB13-052b · Technical service bulletin · Engine · issued Mar 26, 2018
• WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been m…
  ITB11-005d · Technical service bulletin · Electronic Stability Control (esc) · issued Mar 23, 2018
• HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
  ITB03-051L · Technical service bulletin · Exterior Lighting · issued Mar 19, 2018
• TELEMATICS SERVICE INFORMATION This bulletin has been amended. Changes have been made throughout. It is necessary to read the revised procedure(s) in entirety to properly perform t…
  ITB12-011k · Technical service bulletin · Electrical System · issued Mar 7, 2018
• DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. …
  IPSB17-130 · Technical service bulletin · Equipment · issued Mar 7, 2018
• DBS Enhancement ? Checking Inventory for Open Campaigns UPDATE February 26, 2018 Please discard earlier versions of this bulletin The announcement from December 21, 2015 has been r…
  IPSB15-286a · Technical service bulletin · Electrical System · issued Mar 7, 2018
• DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section has been revised. No other changes have been made. Please discard previous versions of…
  ITB13-026h · Technical service bulletin · Equipment · issued Feb 22, 2018
• REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The …
  ITB18-003 · Technical service bulletin · Equipment · issued Jan 23, 2018
• TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versio…
  ITB12-011j · Technical service bulletin · Equipment · issued Jan 4, 2018
• DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section and Part 1 of the Service Procedure have been revised. No other changes have been made…
  ITB13-026g · Technical service bulletin · Electrical System · issued Dec 5, 2017
• WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other change…
  ITB17-009a · Technical service bulletin · Visibility · issued Nov 29, 2017
• WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes hav…
  ITB09-039e · Technical service bulletin · Visibility · issued Nov 29, 2017
• BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe…
  ITB00-024g · Technical service bulletin · Service Brakes · issued Nov 28, 2017
• TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles that are equipped with factory Navigation system. This bulletin has been amended. Changes have been made throughout…
  ITB12-011i · Technical service bulletin · Equipment · issued Nov 14, 2017
• TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles equipped with factory Navigation system. This bulletin has been amended. Information for several 2018 models has be…
  ITB12-011h · Technical service bulletin · Equipment · issued Sep 28, 2017
• WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been m…
  ITB11-005c · Technical service bulletin · Wheels · issued Sep 25, 2017
• 2014-2016 Q50; OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended. Pages 20 and 22 have been revised. No other changes have been made. Please discard all previo…
  ITB17-030b · Technical service bulletin · Air Bags · issued Aug 25, 2017
• INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No othe…
  ITB17-042a · Technical service bulletin · Engine and Engine Cooling · issued Aug 21, 2017
• 2014-2016 Q50; OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended. The CLAIMS INFORMATION section has been revised. No other changes have been made. Please disc…
  ITB17-030a · Technical service bulletin · Air Bags · issued Aug 10, 2017
• THEFT ALARM SOUNDS WHEN VEHICLE IS LOCKED, UNLOCKED, OR DOOR/TRUNK OPENED This bulletin has been amended. The APPLIED VEHICLES and PARTS INFORMATION sections have been revised. No …
  ITB16-021a · Technical service bulletin · Structure · issued Jul 19, 2017
• Disabling the 2G TCU Voluntary Service Campaign ***** Campaign Summary ***** Infiniti is conducting a Voluntary Service Campaign to disable (turn off) the 2G Telematics Control Uni…
  P7331 · Technical service bulletin · Electrical System · issued Jul 14, 2017
• VOLUNTARY SERVICE CAMPAIGN INFINITI; 2G TELEMATICS HARDWARE DEACTIVATION INTRODUCTION Infiniti is conducting a Voluntary Service Campaign (in the U.S. ONLY) on certain specific 201…
  ITB17-041 · Technical service bulletin · Equipment Adaptive/mobility · issued Jul 13, 2017
• 12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin.
  ITB09-015h · Technical service bulletin · Electrical System · issued Jul 7, 2017
• NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in thi…
  ITB17-015 · Technical service bulletin · Equipment · issued Apr 10, 2017
• 2014-2016 Q50; OCCUPANT CLASSIFICATION SYSTEM RETROFIT SERVICE INFORMATION The information in this bulletin is provided for customers who have concerns with their vehicle's Occupan…
  ITB17-030 · Technical service bulletin · Equipment · issued Apr 4, 2017
• INFINITI; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this…
  ITB17-026 · Technical service bulletin · Fuel System, Gasoline · issued Mar 20, 2017
• BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service…
  ITB17-018 · Technical service bulletin · Suspension · issued Mar 7, 2017
• 2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from January 3, 2017 has been revised to include: - Campaign repair bulletin, ITB17-007 has been …
  REVISION 3-PC451 · Technical service bulletin · Equipment · issued Feb 17, 2017
• CLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT This bulletin applies to vehcile equipped with navigation systems only. SERVICE INFORMATION On February 26, 2016 I…
  ITB17-007 · Technical service bulletin · Equipment Adaptive/mobility · issued Feb 16, 2017
• 2014-2016 Q50; INCORRECT DIFFERENCE IN HVAC VENT TEMPERATURES This bulletin has been amended throughout. Discard all previous versions of this bulletin.
  ITB16-037c · Technical service bulletin · Equipment · issued Jan 31, 2017
• 2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from November 3, 2016 has been revised to include: - 283B0-3JA6A is the part number being used fo…
  REVISION 2-PC451 · Technical service bulletin · Equipment · issued Jan 3, 2017
• INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles and make changes to the body of the bulletin. Please discard prev…
  ITB13-052a · Technical service bulletin · Engine · issued Nov 29, 2016
• INFINITI; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL): ECM related DTCs (P-codes) must be diagnosed, repaired, and DTC…
  ITB16-047 · Technical service bulletin · Engine · issued Nov 28, 2016
• 2014-2016 Q50; AIR MIX DOOR MOTOR LH SERVICE INFORMATION This bulletin has been amended throughout. Discard all previous versions of this bulletin.
  ITB16-037b · Technical service bulletin · Engine and Engine Cooling · issued Nov 22, 2016
• 2014-2017 Q60 AND Q50; POWER WINDOWS DO NOT OPERATE CORRECTLY SERVICE INFORMATION If power is interrupted to the power window system, it may cause one or more of the following symp…
  ITB16-042a · Technical service bulletin · Visibility · issued Nov 15, 2016
• 2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from September 2, 2016 has been revised to include: - The telematics upgrade for 2014-15 Q50 is n…
  REVISION 1-PC451 · Technical service bulletin · Equipment Adaptive/mobility · issued Nov 3, 2016
• DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. Modifications have been made to include 2017 Q50, Q50 Hybrid, Q60, QX30, QX60 and QX60 Hybrid vehicles. No other ch…
  ITB13-026f · Technical service bulletin · Electrical System · issued Nov 3, 2016
• TELEMATICS SERVICE INFORMATION This bulletin has been amended. Modifications have been made to include 2017 Q50, Q60, Q70, QX60, and QX80 vehicles. No other changes have been made.…
  ITB12-011g · Technical service bulletin · Equipment Adaptive/mobility · issued Oct 20, 2016
• 2014-2016 Q50; INCORRECT DIFFERENCE IN HVAC VENT TEMPERATURES The information in the previous version of this bulletin is no longer valid. Please discard the previous version of th…
  ITB16-037a · Technical service bulletin · Equipment · issued Oct 4, 2016
• "2014-2016 q50; incorrect difference in hvac vent temperatures if you confirm: the driver side vent is warmer by 10°f or more than the passenger side with the hvac s dual temp mode…
  ITB16-037 · Technical service bulletin · Equipment · issued Sep 27, 2016
• "telematics service information vehicles equipped with factory navigation system this bulletin has been amended. Modifications have been made to include qx30. No other changes have…
  ITB12-011F · Technical service bulletin · Equipment · issued Aug 19, 2016
• 2014 - 2015 q50; theft alarm sounds when vehicle is locked, unlocked, or door/trunk opened
  ITB16021 · Technical service bulletin · Equipment · issued Jun 27, 2016
• SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been…
  ITB11021B · Technical service bulletin · Equipment · issued Jun 9, 2016
• IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location, ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not …
  ITB09041A · Technical service bulletin · Equipment Adaptive/mobility · issued Apr 18, 2016
• SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from…
  ITB09063B · Technical service bulletin · Equipment · issued Apr 13, 2016
• Summary to be provided on a future date.
  ITB16-014 · Technical service bulletin · Electrical System · issued Apr 6, 2016
• SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or "pi…
  ITB15021A · Technical service bulletin · Fuel System, Gasoline · issued Mar 29, 2016
• SERVICE INFORMATION If the Display Control Unit (DCU) needs to be replaced on an Applied Vehicle for any reason, follow the steps in the Service Procedure of this bulletin. See thi…
  ITB13026E · Technical service bulletin · Engine and Engine Cooling · issued Mar 23, 2016
• Summary to be provided on a future date.
  EL13-023E · Technical service bulletin · Back Over Prevention · issued Mar 23, 2016
• IF YOU CONFIRM The MIL is ON with P0116 Engine Coolant Temperature (ECT SENSOR) stored, and There are no drivability issues. ACTION 1. Refer to step 6 in the SERVICE PROCEDURE to c…
  ITB16014 · Technical service bulletin · Engine and Engine Cooling · issued Mar 22, 2016
• IF YOU CONFIRM: "Brake Judder" during braking, especially when braking at highway speeds. Symptoms of "brake judder": - steering wheel shake - body vibration - brake pedal pulsatio…
  ITB15018A · Technical service bulletin · Service Brakes, Hydraulic · issued Mar 8, 2016
• SERVICE INFORMATION Occasionally customers may notice water vapor or fog in the headlamps. The information, illustrations, and flow chart in this bulletin are provided to help you …
  ITB03051J · Technical service bulletin · Exterior Lighting · issued Feb 26, 2016
• INTRODUCTION Infiniti is conducting a Voluntary Service Campaign on certain specific 2014-2015 Q50 Hybrid cold state vehicles (listed below) to replace the 12 volt battery. This se…
  ITB15034B · Technical service bulletin · Electrical System · issued Feb 25, 2016
• This announcement has been updated to include New battery replacement instructions due to the parts shortage New Claims Information
  P5326B · Technical service bulletin · Electrical System · issued Feb 19, 2016
• This announcement has been updated to include New battery replacement instructions due to the parts shortage New Claims Information
  P5323B · Technical service bulletin · Electrical System · issued Feb 19, 2016
• SERVICE INFORMATION When diagnosing the front sonar parking sensor for potentially unwanted activation (e.g. sonar activates with no obstacle ahead), inspect the front license plat…
  ITB16006 · Technical service bulletin · Equipment · issued Feb 10, 2016
• 12-volt batteries necessary for replacement under P5323 or P5326 are currently on back order. We expect additional parts to arrive in late April.
  P5323A · Technical service bulletin · Electrical System · issued Jan 28, 2016
• 12-volt batteries necessary for replacement under P5323 or P5326 are currently on back order. We expect additional parts to arrive in late April.
  P5326A · Technical service bulletin · Electrical System · issued Jan 28, 2016
• Infiniti would like to remind retailers that the ?Q50 Client Appreciation? program (PC405) will expire on January 30th, 2016. Vehicles serviced on or after that date will no longer…
  PC405A · Technical service bulletin · Latches/locks/linkages · issued Jan 28, 2016
• SERVICE INFORMATION The purpose of this bulletin is to give Infiniti dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?s resp…
  ITB09039C · Technical service bulletin · Visibility · issued Jan 28, 2016
• SERVICE INFORMATION The function to detect the last item to trigger the vehicles theft alarm system can now be accessed with CONSULT-III plus (C-III plus). This function can be acc…
  ITB16009 · Technical service bulletin · Electrical System · issued Jan 15, 2016
• SERVICE INFORMATION The Intelligent Keys used on the various Infiniti vehicles may not be interchangeable between models and years. See this bulletin for further detail.
  ITB16005 · Technical service bulletin · Electrical System · issued Jan 5, 2016
• Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 - 2015 Q50 Hybrid cold state vehicles (listed below) to reprogram the Direct Adaptive Steeri…
  P5326OL · Technical service bulletin · Electrical System · issued Dec 14, 2015
• Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 - 2015 Q50 Hybrid cold state vehicles (listed below) to reprogram the Direct Adaptive Steeri…
  P5323OL · Technical service bulletin · Steering · issued Dec 14, 2015
• Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 - 2015 Q50 Hybrid cold state vehicles (listed below) to reprogram the Direct Adaptive Steeri…
  P5323 · Technical service bulletin · Steering · issued Dec 8, 2015
• Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 - 2015 Q50 Hybrid cold state vehicles (listed below) to reprogram the Direct Adaptive Steeri…
  P5326 · Technical service bulletin · Steering · issued Dec 8, 2015
• SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most a…
  ITB13007A · Technical service bulletin · Visibility · issued Dec 1, 2015
• SERVICE INFORMATION Design and process changes have been made to improve battery voltage at dealer receipt. Our goal is to deliver vehicles to customers with a 12 volt battery in e…
  ITB09015G · Technical service bulletin · Equipment · issued Nov 12, 2015
• IF YOU CONFIRM All "hands free" functions of the Intelligent Key (I-Key) do not work. For example, the doors will not lock or unlock when pressing either front door request switch.…
  ITB14059A · Technical service bulletin · Vehicle Speed Control · issued Oct 30, 2015
• Infiniti is conducting a Voluntary Service Campaign on certain MY 2014-15 Q50 vehicles equipped with Direct Adaptive SteeringTM (DAS) system to update the DAS software to the lates…
  P5325OL · Technical service bulletin · Back Over Prevention · issued Oct 26, 2015
• Infiniti is conducting a Voluntary Service Campaign on certain MY 2014-15 Q50 vehicles equipped with Direct Adaptive SteeringTM (DAS) system to update the DAS software to the lates…
  P5325 · Technical service bulletin · Back Over Prevention · issued Oct 14, 2015
• Beginning October 14th, 2015 Infiniti USA will be asking retailers to provide additional client satisfaction activities on specific vehicles identified through Service Comm as PC40…
  PC405 · Technical service bulletin · Equipment · issued Oct 14, 2015
• IF YOU CONFIRM The customer states HomeLink will not operate or has improper operation. ACTIONS 1. To significantly reduce unnecessary repairs, make sure: a. The vehicle is not in …
  ITB11042D · Technical service bulletin · Electrical System · issued Sep 24, 2015
• SERVICE INFORMATION If the glove box is removed for any reason (for example, installing an accessory kick plate, replacing an in-cabin microfilter, etc.), verify the trunk release …
  ITB15027 · Technical service bulletin · Power Train · issued Sep 15, 2015
• SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: - Basic diagnosing of TPMS/LTPWS sy…
  ITB13039A · Technical service bulletin · Wheels · issued Sep 15, 2015
• SERVICE INFORMATION For QX60 Hybrid Vehicles, go to page 4. Q50, Q70, and M35 Hybrid Vehicles The internal combustion (IC) engine in the Q50, Q70, and M35 Hybrid vehicles is starte…
  ITB11011A · Technical service bulletin · Equipment · issued Aug 20, 2015
• SERVICE INFORMATION The information in this bulletin is provided to help ensure correct diagnosis and repair of fluid leaks. All fluid leaks, when properly diagnosed, should be rep…
  ITB14028A · Technical service bulletin · Power Train · issued Aug 6, 2015
• IF YOU CONFIRM All of the following: The FCW (Forward Collision Warning) malfunction is ON or reported to have been ON, and DTC C1A27 (ECD POWER SUPPLY CIRCUIT) is stored (Past or …
  ITB14051A · Technical service bulletin · Forward Collision Avoidance · issued Jul 29, 2015
• Infiniti: on some vehicles, the forward collision warning (fcw) malfunction has been or is on and fluid level for brakes is normal and the abs control unit needs programming, per s…
  ITB-14-051 · Technical service bulletin · Vehicle Speed Control · issued Jul 29, 2015
• IF YOU CONFIRM: The MIL is ON with DTC P0101 and/or P010B (MAF SEN/CIRCUIT-B1/B2) and there are no drivability issues. ACTION: 1. Refer to step 6 in the SERVICE PROCEDURE to confir…
  ITB13054D · Technical service bulletin · Equipment · issued Jul 22, 2015
• IF YOU CONFIRM The steering wheel makes a faint squeaking/ticking noise when turned left or right. NOTE: Due to the faint nature of this noise it may be necessary to lift front whe…
  ITB15001A · Technical service bulletin · Steering · issued Jul 8, 2015
• SERVICE INFORMATION The Applied Vehicles are equipped with a new version of Intelligent Key presets memory. Each Intelligent Key can be programmed to have its own unique set of pre…
  ITB10037D · Technical service bulletin · Visibility · issued Jul 7, 2015
• SERVICE INFORMATION When servicing run flat tires or low profile tires: - Special equipment and procedures are required to avoid damage. - Specifically, Tire Pressure Monitor trans…
  ITB15025 · Technical service bulletin · Wheels · issued Jul 6, 2015
• SERVICE INFORMATION The appearance of painted alloy wheels can be damaged if acidic cleaners are used. DO NOT use Chrome Wheel Cleaner on Painted Wheels. Many chrome wheel cleaners…
  ITB15020 · Technical service bulletin · Wheels · issued May 7, 2015
• SERVICE INFORMATION If you confirm there is a need to replace the combination meter front cover (lens) on an Applied Vehicle for any reason (scratch, blemish, etc.): - Do not repla…
  ITB15016 · Technical service bulletin · Lane Departure · issued Apr 20, 2015
• SERVICE INFORMATION For vehicles delivered to the dealers with wheel protector covers - Do not remove the wheel protector covers during Pre-Delivery Inspection (PDI) - Wheel protec…
  ITB10062E · Technical service bulletin · Wheels · issued Mar 16, 2015
• SERVICE INFORMATION NOTE - Failure to follow the procedures in this bulletin may result in the denial of a warranty claim. In an effort to protect the paint finish, Paint Guard Fil…
  ITB99043G · Technical service bulletin · Equipment · issued Mar 11, 2015
• IF YOU CONFIRM A strong sulfur like odor is coming from the Moonroof drain hoses after a hot soak (after sitting with doors and windows closed). - Odor is most noticeable if the Mo…
  ITB14039B · Technical service bulletin · Electrical System · issued Feb 19, 2015
• IF YOU CONFIRM A power window auto-up does not work for one or more power windows. ACTION Replace the left front (driver) door finisher with the new one listed in the Parts Informa…
  ITB15007 · Technical service bulletin · Power Train · issued Feb 2, 2015
• IF YOU CONFIRM: The MIL is ON after the engine has been idling a while and one or both of the following DTCs are found stored in the ECM: - P0171 (FUEL SYS-LEAN-B1) - P0174 (FUEL S…
  ITB15004 · Technical service bulletin · Engine and Engine Cooling · issued Jan 20, 2015
• SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags a…
  ITB00031D · Technical service bulletin · Back Over Prevention · issued Jan 16, 2015
• SERVICE INFORMATION DTC B2190 (NATS ANTENNA AMP) can be stored for the following reasons: 1. Something other than an Intelligent Key is inserted into the Key-Slot. 2. An Intelligen…
  ITB13002A · Technical service bulletin · Equipment · issued Jan 15, 2015
• SERVICE INFORMATION Two methods are used to update/upgrade Navigation Map Data: 1. The customer goes to www.infinitinavigation.com and is mailed update disc(s) or SD card and insta…
  ITB11003E · Technical service bulletin · Equipment · issued Jan 5, 2015
• SERVICE INFORMATION If a customer would like to activate a subscription for any of the following services: - SiriusXM Satellite Radio, NavTraffic, NavWeather or Travel Link OR If a…
  ITB12041C · Technical service bulletin · Suspension · issued Jan 5, 2015
• SERVICE INFORMATION In an Applied Vehicle, maintenance reminders (when set) are displayed in the following two locations: - Meter (Information Display) - APPS Screen (Maintenance N…
  ITB13047A · Technical service bulletin · Back Over Prevention · issued Jan 2, 2015
• SERVICE INFORMATION MULTI A/V Configuration using CONSULT-III plus (C-III plus) There are many configurations of the Infiniti InTouch system. Typically, if the MULTI A/V is not con…
  ITB14017A · Technical service bulletin · Equipment · issued Jan 2, 2015
• SERVICE INFORMATION If one or both Intelligent Keys cannot be located prior to customer delivery of an Applied Vehicle, refer to the applicable section of this bulletin for Intelli…
  ITB13057A · Technical service bulletin · Communication · issued Dec 15, 2014
• Infiniti: 2014 q50(v37) : owners are offered to have the audio system software upgraded. Infiniti dealers are performing this upgrade at no cost. *lj
  ITB14-043A · Technical service bulletin · Electrical System · issued Dec 6, 2014
• Infiniti: see document search button for owner letter. On some vehicles, a product update, for in touch audio system software, is being offered and is designed to improve functiona…
  ITB-14-043 · Technical service bulletin · Electrical System · issued Dec 6, 2014
• Infiniti is offering owners of the 2014 Q50 the opportunity to have their vehicle?s InTouch Audio system software upgraded with a production change that has been incorporated in th…
  P4248A · Technical service bulletin · Equipment · issued Dec 5, 2014
• SERVICE INFORMATION As part of Infiniti?s commitment to continually improve both the quality and durability of our products, Infiniti is offering owners of the 2014 Q50 the opportu…
  ITB14043A · Technical service bulletin · Equipment · issued Dec 5, 2014
• SERVICE INFORMATION After replacement of a CAN Gateway Module, the new module must be configured with the correct part number to complete the repair. Use the part number listed in …
  ITB14057 · Technical service bulletin · Electrical System · issued Dec 1, 2014
• SERVICE INFORMATION Starting with 2010 Model Year, Infiniti vehicles have been gradually incorporating a new type of DTC known as Permanent DTC or P-DTC. If a vehicle is equipped w…
  ITB14056 · Technical service bulletin · Electrical System · issued Nov 25, 2014
• SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * Check for stored DTCs. * Check if the d…
  ITB14055 · Technical service bulletin · Electrical System · issued Nov 20, 2014
• IF YOU COFIRM The driver and front passenger doors will not unlock using the one-touch door unlock sensor, and the Touch Sensitive Door Sensor feature is set to ON. ACTION 1. Use S…
  ITB13038B · Technical service bulletin · Latches/locks/linkages · issued Nov 11, 2014
• IF YOU CONFIRM One or both steering wheel switch chrome finishers on an Applied Vehicle has come off. ACTION Follow the procedure in this bulletin to install the new steering wheel…
  ITB14045 · Technical service bulletin · Structure · issued Oct 9, 2014
• Infiniti is offering owners of the 2014 Q50 the opportunity to have their vehicle?s InTouch Audio system software upgraded with a production change that has been incorporated in th…
  P4248OL · Technical service bulletin · Electrical System · issued Sep 26, 2014
• Infiniti is conducting a Voluntary Service Campaign on 2014 Q50 and Q50 Hybrid vehicles to install a Fuse Box B+ Terminal Cover.
  P4249OL · Technical service bulletin · Electrical System · issued Sep 26, 2014
• Infiniti is conducting a Voluntary Service Campaign on 2014 Q50 and Q50 Hybrid vehicles to install a Fuse Box B+ Terminal Cover.
  P4249 · Technical service bulletin · Electrical System · issued Sep 25, 2014
• Infiniti is offering owners of the 2014 Q50 the opportunity to have their vehicle?s InTouch Audio system software upgraded with a production change that has been incorporated in th…
  P4248 · Technical service bulletin · Electrical System · issued Sep 25, 2014
• INTRODUCTION Infiniti is conducting a Voluntary Service Campaign on 2014 Q50 and Q50 Hybrid vehicles to install a Fuse Box B+ Terminal Cover. This service will be performed at no c…
  ITB14047 · Technical service bulletin · Electrical System · issued Sep 24, 2014
• Infiniti: see document search button for owner letter. A fuse box b+ terminal cover is being install on certain hybrid vehicles. Model 2014 q50, q50 hybrid. *pe
  ITB-14-047 · Technical service bulletin · Electrical System · issued Sep 24, 2014
• SERVICE INFORMATION When performing Direct Adaptive Steering (DAST) Calibration (Mode 1): Always use an alignment rack with the front wheels positioned on the turntables and the pi…
  ITB14046 · Technical service bulletin · Steering · issued Sep 17, 2014
• IF YOU CONFIRM: The rear brakes squeak when braking while the brakes are at normal operating temperature AND the applied vehicle is equipped with single piston rear brake calipers.…
  ITB14044 · Technical service bulletin · Service Brakes, Hydraulic · issued Sep 3, 2014
• Infiniti: information regarding two stain gauge occupant classification system (ocs) sensors and operation explanation of different response to occupant seating posture. Model 2013…
  ITB-14-042 · Technical service bulletin · Equipment · issued Aug 29, 2014
• SERVICE INFORMATION When replacing a BCM for any reason and the original BCM?s configuration cannot be accessed with CONSULT-III plus (C-III plus), the new BCM must be manually con…
  ITB14038 · Technical service bulletin · Equipment · issued Aug 6, 2014
• IF YOU CONFIRM Using chassis ear, a rattle noise coming from the rear propeller shaft center bearing under the following conditions - Light to moderate acceleration, and between 2,…
  ITB14029 · Technical service bulletin · Equipment Adaptive/mobility · issued Jul 2, 2014
• SERVICE INFORMATION Related to communication codes U1000, U1001, U1002, U1010: - Always diagnose the communication codes first. - When a module reports a U1000 code, it is typicall…
  ITB10029A · Technical service bulletin · Equipment · issued Jun 24, 2014
• IF YOU CONFIRM When initially applying the brakes: * The brakes are too sensitive and may unexpectedly grab with a lower than normal pedal pressure. AND * Only occurs at ambient te…
  ITB14026 · Technical service bulletin · Service Brakes, Hydraulic · issued Jun 19, 2014
• Fuel sender
  SM442014 · Technical service bulletin · Unknown OR Other · issued May 16, 2014
• SERVICE INFORMATION When registering the Intelligent Keys (I-Keys) to a vehicle for one of the following concerns: * After replacing the BCM. Or * When one of the I-Keys has been l…
  ITB14024 · Technical service bulletin · Equipment Adaptive/mobility · issued May 6, 2014
• SERVICE INFORMATION Warranty claims coding for repairing wiring harnesses for all Infiniti vehicles has changed. This bulletin gives an outline of the retailer technician?s respons…
  ITB14020 · Technical service bulletin · Equipment · issued Apr 29, 2014
• IF YOU CONFIRM: While driving, the Vehicle Dynamic Control (VDC) activates when conditions do not call for VDC activation (VDC activation is not needed). ACTION: 1. Check F/B ANGLE…
  ITB14019 · Technical service bulletin · Steering · issued Apr 25, 2014
• SERVICE INFORMATION When diagnosing an applied vehicle for possible power steering gear (rack and pinion steering rack, or steering rack) leak issues, in some cases it may appear t…
  ITB14014 · Technical service bulletin · Power Train · issued Apr 7, 2014
• SERVICE INFORMATION When a BCM is replaced for any reason, TPMS (Tire Pressure Monitor System) configuration must be performed. TPMS configuration is in addition to any other BCM c…
  ITB14012 · Technical service bulletin · Tires · issued Mar 13, 2014
• Infiniti: see document search button for owner letter. The infiniti intouch system allows software updates to be installed to current production level. Model 2014 q50, q50 hybrid. …
  ITB-14-005 · Technical service bulletin · Electrical System · issued Feb 14, 2014
• Infiniti: see document search button for owner letter. The current production level of the infiniti intouch system software is being updated. Model 2014 q50, q50 hybrid. *pe update…
  ITB-14-004 · Technical service bulletin · Electrical System · issued Feb 14, 2014
• IF YOU CONFIRM: The MIL is ON and one or both of the following DTCs are found stored in the ECM: - P0139 (heated oxygen sensor 2 (B1) circuit slow response) - P0159 (heated oxygen …
  ITB13056A · Technical service bulletin · Engine and Engine Cooling · issued Feb 13, 2014
• Beginning February 11th, 2014 Infiniti USA will be asking retailers to provide additional client satisfaction activities on specific vehicles identified through Service Comm as PC2…
  PC262 · Technical service bulletin · Steering · issued Feb 11, 2014
• SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the "RESTRAINTS" section of the Electronic Service Manual (ESM) f…
  ITB08024C · Technical service bulletin · Air Bags · issued Jan 27, 2014
• Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to reprogram the Direct Adaptive Steering (DAST).
  P4201OL · Technical service bulletin · Steering · issued Jan 27, 2014
• Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to reprogram and calibrate the Direct Adaptive Steering (DAST).
  P4202OL · Technical service bulletin · Steering · issued Jan 27, 2014
• Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to replace 3 control units, reprogram, and calibrate the Direct …
  P4203OL · Technical service bulletin · Steering · issued Jan 27, 2014
• Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to replace 3 control units, reprogram, calibrate and reset the D…
  P4204OL · Technical service bulletin · Steering · issued Jan 27, 2014
• Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to update the Infiniti InTouch software and Sirius XM Activation…
  P4205OL · Technical service bulletin · Steering · issued Jan 27, 2014
• Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to update the Infiniti InTouch software.
  P4206OL · Technical service bulletin · Steering · issued Jan 27, 2014
• Infiniti: see document search button for owner letter. Reprogramming and recalibrating the direct adaptive steering (dast) on certain vehicles. Model 2014 q50, q50 hybrid. *pe upda…
  ITB-14-007 · Technical service bulletin · Electrical System · issued Jan 27, 2014
• Infiniti: see document search button for owner letter. The direct adaptive steering (dast), is being reprogrammed. Model 2014 q50, q50 hybrid. *pe updated 2/24/14. *pe
  ITB-14-006 · Technical service bulletin · Electrical System · issued Jan 27, 2014
• Infiniti: see document search button for owner letter. The direct adaptive steering system (dast) control modules, on certain vehicles, are being replaced, reprogrammed and recalib…
  ITB-14-009 · Technical service bulletin · Steering · issued Jan 27, 2014
• Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to update the Infiniti InTouch software.
  P4206 · Technical service bulletin · Steering · issued Jan 24, 2014
• Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to update the Infiniti InTouch software and Sirius XM Activation…
  P4205 · Technical service bulletin · Steering · issued Jan 24, 2014
• Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to replace 3 control units, reprogram, calibrate and reset the D…
  P4204 · Technical service bulletin · Steering · issued Jan 24, 2014
• Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to replace 3 control units, reprogram, and calibrate the Direct …
  P4203 · Technical service bulletin · Steering · issued Jan 24, 2014
• Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to reprogram and calibrate the Direct Adaptive Steering (DAST).
  P4202 · Technical service bulletin · Steering · issued Jan 24, 2014
• Infiniti is conducting a Voluntary Service Campaign on certain specific Model Year 2014 Q50 and Q50 Hybrid vehicles to reprogram the Direct Adaptive Steering (DAST).
  P4201 · Technical service bulletin · Steering · issued Jan 24, 2014
• SERVICE INFORMATION Replacement Engine Control Modules (ECMs) for many newer Infiniti vehicles are now "Blank" ECMs. Blank ECMs come without software and must be programmed (not re…
  ITB14002 · Technical service bulletin · Engine and Engine Cooling · issued Jan 13, 2014
• SERVICE INFORMATION If for any reason the lower touch screen display, NAVI control unit, or AV control unit needs to be replaced, refer to the Electronic Service Manual (ESM) for r…
  ITB14001 · Technical service bulletin · Equipment · issued Jan 6, 2014
• IF YOU CONFIRM: The vehicle information display stays ON with the message "Warning No Key Detected" even though the ignition is OFF, doors are closed, transmission is in Park, and …
  ITB13040A · Technical service bulletin · Electrical System · issued Jan 6, 2014
• Infiniti: information provided regarding the low power assist for power steering repair, on some vehicles. Model 2014 q50. *pe
  ITB-13-046 · Technical service bulletin · Steering · issued Dec 23, 2013
• SERVICE INFORMATION As of the publication date of this bulletin, the 2014 Q50 and Q50 Hybrid require the use of CONSULT-III plus to perform the TPMS (Tire Pressure Monitoring Syste…
  ITB13034A · Technical service bulletin · Tires · issued Nov 20, 2013
• Infiniti: information provided regarding signal tech ii, being used, to perform tire pressure monitoring system (tpms) id procedure registration. Model 2014 q50. *pe
  ITB-13-034-A · Technical service bulletin · Tires · issued Nov 20, 2013
• Infiniti: the instrument cluster has a warning indicator, that illuminates, of a loose fuel fill cap. Model years 2012 and up. No models listed. *pe
  ITB-13-044 · Technical service bulletin · Fuel System, Gasoline · issued Nov 15, 2013
• Infiniti is conducting an update to the SiriusXM software on certain specific MY14 Q50 vehicles.
  P3258 · Technical service bulletin · Equipment · issued Nov 1, 2013
• Additional USBs shipped to all retailers for Q50 IT Gen 5 Product Performance Enhancement
  P3257A · Technical service bulletin · Equipment · issued Oct 30, 2013
• SERVICE INFORMATION: During the Pre-Delivery Inspection (PDI) test drive, you may experience the following conditions: - While driving straight the steering wheel is off-center, an…
  ITB13029A · Technical service bulletin · Steering · issued Oct 9, 2013
• Infiniti: service bulletin concerning low tire pressure warning system information. *js
  ITB-13-039 · Technical service bulletin · Tires · issued Sep 26, 2013
• SERVICE INFORMATION Scratch Shield is a scratch-resistant clear coat which "heals" by itself when the vehicle gets a small scratch in the clear coat. If the scratch reaches the col…
  ITB07047D · Technical service bulletin · Structure · issued Sep 3, 2013
• SERVICE INFORMATION: At engine start up, if a low 12 volt battery condition (approximately 8 volts) occurs with an Applied Vehicle, the following conditions may happen: * The Power…
  ITB13033A · Technical service bulletin · Wheels · issued Aug 28, 2013
• Infiniti: some vehicles may experience the power steering light to be on paired with dtc c13eb and c13e9. The steering wheel may be off-center and power steering will go into reduc…
  ITB-13-033A · Technical service bulletin · Electrical System · issued Aug 28, 2013
• Infiniti Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Infiniti desig…
  ITB92069D · Technical service bulletin · Wheels · issued Aug 27, 2013
• Infiniti: due to use of aftermarket chroming of alloy wheels, for some vehicles, the standards are no longer are met and are seriously damaged and not guarantee or warranty the mod…
  ITB-92-069-D · Technical service bulletin · Wheels · issued Aug 27, 2013
• Infiniti has released an Owner?s Manual Supplement which revises or adds three (3) pages in the 2014 Infiniti InTouch Owner?s Manual.
  P3237B · Technical service bulletin · Equipment · issued Aug 12, 2013
• Infiniti is conducting a Retailer Service Action to reprogram the IT GEN5 software on certain specific MY14 Q50 vehicles.
  P3237A · Technical service bulletin · Back Over Prevention · issued Aug 8, 2013
• SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed,…
  ITB00024F · Technical service bulletin · Suspension · issued Jul 23, 2013
• If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and fol…
  ITB04038A · Technical service bulletin · Service Brakes · issued Jul 23, 2013
• Infiniti is placing certain specific 2014 Q50 vehicles in retailer inventory on a temporary QA Hold.
  P3237 · Technical service bulletin · Back Over Prevention · issued Jun 25, 2013