2014 Infiniti Q50 problems & reliability
169 owner complaints filed with NHTSA for the 2014 Infiniti Q50, alongside 5 safety recall campaigns. Last verified Aug 7, 2026. Complaints are unverified reports submitted by owners to the federal Office of Defects Investigation.
Each complaint is counted once (by NHTSA case number), even when it names several vehicles.
7 complaints report injuries (8 injured, 2 deaths reported).
Federal crash records (FARS 2020–2023): 2014 Infiniti Q50 vehicles were involved in 57 fatal crashes with 45 occupant deaths. Involvement counts are not adjusted for how many are on the road and do not imply fault or a vehicle defect.
Most reported problems
| Component | Complaints | Share |
|---|---|---|
| Steering | 78 | 46% |
| Electrical System | 42 | 25% |
| Power Train | 19 | 11% |
| Air Bags | 16 | 9% |
| Unknown OR Other | 16 | 9% |
| Service Brakes | 14 | 8% |
| Engine | 12 | 7% |
| Vehicle Speed Control | 11 | 7% |
| Tires | 8 | 5% |
| Wheels | 6 | 4% |
Component groups as classified by NHTSA. A complaint can name more than one component, so shares may sum to more than 100%.
Common symptoms owners describe
Keyword analysis of complaint narratives; one complaint can describe several symptoms.
Mileage when problems occurred
Half of the failures with a reported odometer reading occurred by 12,717 miles (middle 50% between 3,275 and 51,500 miles), based on 104 complaints that included mileage.
Complaints by incident year
What owners report
“On April 2nd I took my vehicle into the dealer for recall servicing. After leaving the dealer I had my vehicle inspected the next day by a third party repair shop and my brake caliper was missing the main bolt that connects to the brake pad. Brake pads were also less than 5% wear remaining. Myself and others were put…”
Forward Collision Avoidance · filed Apr 5, 2026
“My car was driving along and all of a sudden the steering wheel got extremly tight and the car was hard to steer, I had to pull over turn the car off and the light was still on, I was like 2 miles away from my house, talking to a neighbor that has same car different year, stated to check recall his call did the…”
Vehicle Speed Control · filed Jan 29, 2026
“Manually have to unlock the shifter to put into gear with a key and the steering wheel is at 90 degrees all the way to the right and won't move back to standard positioning while driving.”
Electrical System · filed Dec 9, 2025
Verbatim excerpts from complaints filed with NHTSA. Reports are not independently verified.
Federal defect investigations
- Occupant Classification System Failure
Engineering Analysis EA15004 · opened Aug 31, 2015 · closed May 2, 2017 · led to recall 16V244000
- Occupant Classification System Failure
Recall Query RQ15001 · opened Mar 18, 2015 · closed Sep 1, 2015
Technical service bulletins
247 manufacturer communications (TSBs, service campaigns, warranty extensions) are on file with NHTSA for the 2014 Infiniti Q50. The 10 most recent:
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label =…
ITB09-063C · Service Bulletin/Repair Instructions · issued Apr 13, 2026
TELEMATICS SERVICE INFORMATION See ITB19-029 for models built after those listed above for a different Service Procedure. SERVICE INFORMATION The Applied Vehicles are equipped with a wireless communication device called…
ITB12-011R · Service Bulletin/Repair Instructions · issued Mar 30, 2026
DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D
ITB19-024D · Service Bulletin/Repair Instructions · issued Sep 19, 2024
INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-052E · Service Bulletin/Repair Instructions · issued May 20, 2024
CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-006D · Service Bulletin/Repair Instructions · issued May 20, 2024
CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB10-029C · Service Bulletin/Repair Instructions · issued May 20, 2024
WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB17-009H · Service Bulletin/Repair Instructions · issued Apr 30, 2024
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-007I · Service Bulletin/Repair Instructions · issued Apr 30, 2024
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB09-039K · Service Bulletin/Repair Instructions · issued Apr 29, 2024
TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB12-011Q · Service Bulletin/Repair Instructions · issued Jan 22, 2024
TSBs are repair guidance manufacturers send to dealers — they are not recalls and repairs are not automatically free. Full documents are available on NHTSA’s site.
Safety recalls
The 2014 Infiniti Q50 has 5 NHTSA recall campaigns — recall repairs are free at franchised dealers regardless of the vehicle’s age.
Check whether your specific vehicle is affected
Recall campaigns often cover only certain VIN ranges. Enter your VIN on the official NHTSA site to confirm whether your vehicle is included and whether the repair is still open.
Check VIN on NHTSA →Buying a used 2014 Infiniti Q50?
- · Decode the seller’s VIN with our free VIN decoder to confirm the exact year, engine and trim.
- · Check for unrepaired recalls by VIN on NHTSA’s official lookup — recall repairs are free.
- · Owners most often reported problems around 12,717 miles — budget accordingly if the car is approaching that mileage.